Deputy Executive Director
Founded in 1969, United Community Ministries, Inc. (UCM) is a community-based, non-profit organization that offers comprehensive programs and services for Mount Vernon’s most vulnerable children, youth, and families in Alexandria, Virginia. For more than four decades, UCM has been in the community, of the community, and for the community. Due to the unwavering commitment and support of faith communities, businesses, civic groups, and individuals, UCM has grown in strength with every kind deed, every lesson learned, and every life changed. In addition to providing holistic programs and services, UCM offers an intangible yet invaluable gift to every client that walks through our doors: hope. When our neighbors are in need, they visit UCM for comfort and compassion, understanding that we deeply care about their well-being and are here to support them on their pathway towards self-sufficiency and success.
United Community Ministries, Inc. mobilizes the power of community to equip, educate, and empower people to measurably improve their lives. UCM fulfills its mission by improving the quality of life for children, youth, and families in need while fostering their personal, academic, and professional development.
OUR MAJOR PROGRAM AND SERVICE AREAS:
- Stepping Stones Program provides food and funding for housing, utilities, household items, medical prescriptions, and other needs. This program also includes case management and life skill classes on topics such as parenting and financial literacy. Neighborhood and Leadership Development Programs offer Mount Vernon residents the leadership skills necessary to positively transform their communities, their families, and themselves. Early Childhood Programs offer affordable, quality child care and education, including supportive services for families, such as parenting classes on child abuse and neglect prevention. Community Centers provide academic enrichment and recreational activities year-round for elementary through high school students. Back Porch Thrift Store provides new and gently used household items, furniture, and clothing that have been donated by members of the community. These donations are for sale to the public with all proceeds return to our neighbors in need.
UCM has over 50 employees; an annual budget over $4,000,000 budget; and serves more than 7,000 people annually.
Summary / Objective
The Deputy Executive Director is a key member of United Community Ministries, Inc. (UCM)’s executive leadership team, providing overall leadership and direction of UCM’s day to day operations in support of its mission, vision, and strategic goals. This position provides communication and support to the Executive Director to ensure that the organization’s strategic plan, objectives and related performance are effectively communicated to internal and external audiences. This person provides leadership and support by creating efficiencies and assists the Executive Director in the formulation and implementation of operating policies procedures, and programs that will further the goals and objectives of United Community Ministries including the continuous monitoring and evaluation of programs, services, and needs of UCM creating a culture of continuous improvement. The Deputy Executive Director must be a skilled strategist and proven leader, both internally and externally.
The Deputy Executive Director directs and oversees the development, collection, and preparation of narrative and statistical reports submitted to internal audiences (i.e. Executive Director and the Board of Directors) and external audiences public and private funders. This position acts on behalf of the Executive Director in the absence of the Executive Director. The Deputy Executive Director works with her/his direct reports and colleagues to: 1) develop grant proposals on an ongoing basis; 2) to engage in grants management and reporting on a routine basis; and 3) budget development, monitoring and adjustment where necessary. This position provides the Executive Director with information and data to support recommendations and decisions related to financial decisions, long-range planning, and protection as well as conservation of the agency’s assets.
The Deputy Executive Director is responsible for the overall direction and management of UCM's program development, implementation, administration, and evaluation; grants and contract seeking and execution; budget development and management; staff and volunteer management; and human services advocacy. The Deputy Executive Director is responsible for the successful development, implementation, and achievement of outcomes and goal for each program. The Deputy Executive Director and her/his direct reports are encouraged to develop new initiatives and sustainable alternative revenue generating opportunities that are in line with UCM’s mission and to work collaboratively across all agency program areas to integrate service and maximize operational efficiency.
The Deputy Executive Director must have an excellent working relationship with area community based organizations and county agencies, knowledge of their policies and procedures as they interface with UCM and the ability to assess changing trends and client needs. All this must be used to design and implement UCM's service delivery system in compliance with accreditation and funding requirements. The position will work in alliance with the Executive Director to maintain a strong organization, utilize best practices and meet the standards of national accreditation for social service agencies.
- Provide vision for, develop and implement the strategic plan to ensure the successful achievement of the program department’s goals and growth.
- Assists the Executive Director in: 1) providing visibility, leadership and accountability for UCM; 2) Cultivate a team that supports the UCM mission based on innovation, collaboration, accountability, and continuous improvement.
- Oversee planning and implementation, including resource requirements, researching funding sources, establishing strategies to approach sources, writing and submitting proposals and grants.
- Continually explore program growth and ensure development and implementation of approved new program services.
- Regularly monitor the collective metrics/results of programs, ensure the integrity of the data in Apricot, perform gap analysis, and recommend/implement realignment of program workflow.
- Ensure readiness of programs in demonstrating areas of functional excellence. Recommend and execute workflow adjustments as needed maximizing the use of internal resources.
- Build and/or maintain a strong internal and external continuums of care.
- Prepare grant reports for program funding sources.
- Manage the agency budget relating to area of responsibility.Work with Unit Directors and Finance to develop the annual budget.
- Keep Executive Director informed of agency problems, successes and changes.
- For review and approval of the Executive Director, prepare grant reports.
- Actively promote intra-agency referrals as well as external referrals on an ongoing basis.
- Keep abreast of legislative activity and developments which may impact UCM programs.
Management and Internal Leadership:
- Assure the organization and its mission, programs, and services are consistently presented in a strong positive image to the community, organizations, and governmental agencies.
- Direct, administer, and coordinate the activities of UCM in support of policies, goals, and objectives established by the Executive Director and the Board of Directors.
- Plan, coordinate and control the daily operation of UCM through subordinate Directors using operational plans that are developed annually.
- Dispense advice, guidance, direction, and authorization to carry out major plans, standards, and procedures, consistent with established policies, procedures, and the Board of Directors’ approval by meeting regularly with UCM’s Unit Directors.
- Review operating results, comparing with established objectives, and take steps to ensure that appropriate measures are taken to correct unsatisfactory results
- Oversee, develop and manage programmatic side of organization, ensuring that we execute a cohesive, innovative and powerful strategy.
- Ensure that strategies get executed well: check-in with staff regularly, review plans, and help adjust tactics as conditions change.
- Lead the development and implementation of planning, communication, and coordination systems across the organization.
- Lead annual goal setting and budgeting processes inside the organization
- Implement other systems that facilitate timely and strategic decision-making and communication, and define what issues the Executive Director needs to address.Act in a decision-making capacity in close collaboration with the Executive Director.
- With the Executive Director make sure our team is second-to-none.
- Work jointly with the Executive Director on hiring and firing decisions for all other key positions as needed.
- Ensure that a professional development plan is created and implemented for each member of the staff to ensure that a learning culture is created and implemented at UCM.
- Establish and maintain an effective system of communication throughout UCM.
- Provide staff support to assigned advisory councils, task forces, ad-hoc committees, associated boards, relative UCM committees and, when requested, to the UCM Board of Directors.
- Assist Executive Director and Unit Directors in designing new programs and services and in reviewing and modifying existing designs, incorporating lessons learned from evaluation.
- Annually review all program operating policies and procedures for adherence to best practices.
- Develop tools for use by staff, volunteers and Board in annual and ongoing evaluation of programs and services.Train the afore-mentioned persons in the use of tools as needed.
- On a monthly basis, provide to the Executive Director a comprehensive written update on the
results of any ongoing programs evaluations, challenges encountered, and solutions utilized.
- On a routine basis, make recommendations to Unit Directors, and the Executive Director based on evaluation results.Disseminate results of evaluation to staff to ensure an open and participatory learning process.
- Work in collaboration with the Chief Development Officer and the Unit Directors to develop an evaluation methodology for major proposals.
- Assist the Executive Director in developing an annual advocacy plan for the agency.
- Attend and make presentations at public hearings as needed.
- Monitor Advocacy issues that affect UCM, its clients and staff. Recommend responses; inform board, volunteers and staff of advocacy needs.
Develop, implement and update annually procedures that will adhere to national accreditation agency requirements for acceptance and maintenance of agency accreditation for Council on Accreditation (COA) for services to families and children.
Maintain Council on Accreditation (COA) standards by monitoring and reviewing policies and procedures in all accredited programs for compliance.
Plan and execute the agency’s self-study process for accreditation.
Plan and conduct any COA site visit review.
Respond to COA correspondence after consultation with appropriate agency directors and the Executive Director.
Provide training for staff in accreditation standards and compliance requirements.
Advise COA of any incidents requiring their notification.
Travel to and from satellite UCM location and meeting sites with a 3-5 mile radius is expected. Mileage reimbursement is provided.
Education, Experience and Qualifications
- Master’s degree in related field such as Social Work, Education, Counseling, Psychology or an MBA. A Master’s degree holding, Virginia licensed, clinical, Social Work or Counselor preferred with extensive senior leadership experience with a demonstrated record of success in a similar position is highly preferred.
- Eight (8) plus years of related senior management experience administering agency-wide efforts.
- At least eight (8) years program management experience specializing in human services.
- Superior organizational capabilities; ability to effectively set priorities and manage a demanding and complex workload.
- Demonstrated successful experience with fundraising and budget management, processes setting budget priorities, and working with multicultural communities.
- Demonstrated knowledge of and experience in: staff orientation, training, supervision, and evaluation; best practices in program development, implementation, and administration; public and private grant research, writing and administration; and budget preparation and administration.
- Computer savvy including database experience and Microsoft Office suite.
- Ability to work cooperatively with peers, subordinates, and community partners.
- Proven track record of leading multicultural teams of professionals and an ability to foster strong working relationships internally and externally.
- Superior analytical, critical thinking, and written and verbal communication skills.
PERSONAL AND PROFESSIONAL QUALITIES:
Well suited candidates for this senior management position will embody each of the following qualities:
Integrity: The conviction to: consistently act ethically; safeguard confidential information and the agency’s resources; and adhere to UCM’s mission and values.
Leadership: Ability to build a sense of shared purpose and commitment in others while also adapting to changes in a fast paced environment.
Strategic Thinking: Facility for growing programs aligned with the long-term strategic goals and planned objectives.
Continuous Learning: Drive to learn and implement new concepts, methods, technologies, and strategies.
Financial Skills: Proficiency at managing a department’s financial performance and interpreting financial indicators
Communication: Adept communication skills with diverse individuals, such as clients, staff, peers, volunteers, interns, individual donors, foundation and corporate representatives, government officials, and partner organizations.
Coaching: Capacity to guide others in performing effectively and to offer development opportunities.
Relationship Building: Talent for networking inside and outside the organization and building positive strategic relationships with key individuals and groups.
Creativity: Ability to address problems and challenges: moving beyond standard methods of advancing reforms in new and innovative ways.
Customer Focus: A commitment to customer satisfaction by anticipating constituent needs and emphasizing the development of new materials, strategies, and solutions.
Positive Attitude: Gift for presenting and instilling a positive, “can-do” attitude that reflects well on UCM.
Measurers of Success:
- The implementation of evidence based programs across the agency.
- A measureable increase in program funding from varied sources.
- Strong rapport and effective communication with UCM’s Executive Director, staff, volunteers, interns, and community partners.
- Positive and constructive relationships with UCM’s strategic partners, grant funders, corporate sponsors, government agencies, civic organizations, and local churches.
UCM provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, UCM complies with applicable state and local laws governing nondiscrimination in employment in. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
UCM expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper reference with the ability of UCM employees to perform job duties may result in discipline up to and including discharge.
Please note that this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
Applicants for this position should submit their resume, cover letter, salary history, and three writing samples via email to email@example.com.