Member Service Representative

Alexandria, Virginia
Feb 13, 2017
Mar 20, 2017
Full Time

Signature Federal Credit Union, a premier employer in the Washington DC metro area, is currently seeking an entry level Member Service Representative who can deliver high-quality, efficient service to our growing membership base.

Established in 1970 Signature Federal Credit Union (formerly NAPUS Federal Credit Union) operates nationwide from our single location in Alexandria, Virginia, and we deliver service primarily through a phone center and electronically.  We are seeking the right candidate to join our member services call center where member and serve as a first point of contact for member calls that include savings/checking questions, share certificate processing, trust accounts, and IRAs.  The ideal candidate for this job is:

  • Highly motivated
  • Success oriented
  • Interested in advancement
  • Energetic
  • Service oriented

Signature Federal Credit Union offers a rich benefit package that includes employer matching 401(k); health, dental, and vision insurance; free parking; reduced loan rates; and employer paid life insurance.

To fill this position, you must:

  • Have 6-12 months of credit union or banking experience
  • Be able to operate and balance a cash drawer
  • Have proven sales skills
  • Demonstrate excellent verbal and written communications skills
  • Be detail oriented

Successfully passing a background investigation and credit check is mandatory for this position.

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