Systems and Data Management Analyst (SDMA) - Office of the University Registrar ​

Washington D.C.
Jan 31, 2017
Jul 26, 2017
Analyst, Management
Full Time
Located in a historic neighborhood in the nation's capital, Georgetown offers rigorous academic programs, a global perspective, exciting ways to take advantage of Washington, D.C., and a commitment to social justice. Our community is a tight knit group of remarkable individuals interested in intellectual inquiry and making a difference in the world.


Systems and Data Management Analyst (SDMA) - Office of the University Registrar ​

Georgetown's Office of the University Registrar is dedicated primarily to the service of faculty and students through scheduling, registration, record keeping and reporting, as well as assisting the deans and other administrative offices in their service. It seeks to demonstrate through action a commitment to building a sense of community.

The Systems and Data Management Analyst (SDMA) is responsible for overseeing and performing the organization, preparation, and maintenance of the University Registrar's Office Document Imaging System.  S/he performs the imaging of hard copy documents that include transcripts, grade rosters, and admissions files where there is no current electronic copy stored at the University; and manages the document imaging workstation and hardware and software that sits on the workstation called ApplicationXtender.  The SDMA trains one student assistant (or temporary employee) in the process of scanning the documents into the system, and trains and serves as a resource for Registrar users in retrieving the documents for use in the business operations. Duties include but are not limited to:

  • Provides special support to the Associate University Registrar for Technology.
  • Analyzes information flow processes and procedures, recommends and implements changes to achieve the maximum and efficient use of technology in the imaging cycle. 
  • Writes specifications for analysis and data entry of documents reviewed to ensure that every item is processed and recorded in a timely and accurate manner. 
  • Establishes processing calendar and steps necessary to achieve desired goals, and monitors and adjusts work assignments based on volume
  • Responsible for producing standard ad hoc reports including labels, transcripts, and data files for the campus community and registrar staff at the direction of the Associate Registrar, receiving the daily job output form Systems Control, verifying the accuracy of the reports and distributing them within the office, reviewing and correcting batch error listings, monitoring the Schedule of Events for completion of jobs. 
  • Collects confidentiality agreements from users who receive data outside of the office.
  • Meets with job schedulers each afternoon to make a list of what is expected.  See the daily output from the computer center is received in the Registrar's Office. 
  • Knows if jobs have run and deliver the printed output to the intended recipient. 
  • Produces batch transcripts at the request of the Associate University Registrar for Academic Records/Registration for use by the graduate departments, OIP and the others. 
  • Reviews and corrects the undergraduate and graduate admissions interface for all address data in SIS.
  • Supports the office staff by helping them to resolve PC problems or by getting the Help Desk to solve the problem. 
  • Serves as departmental contact with the UIS Help Desk. 
  • Has a basic knowledge of standard office systems to provide training support for the office staff, pc profile adjustments, and GUShare. 
  • Attends training classes with UIS to become proficient in University software.
  • Disseminates NetID passwords to students for Student Access+. 
  • Assists with the Faculty Evaluation System database as a key contact for the Supervisor of Student & Faculty Services.
  • Serves as a first level point of contact within the Registrar's Office for password resets for credit and non-credit students. 
  • Assists the Assistant Registrar with the mailing of grade report for the spring and summer terms.


  • Bachelor's degree - Master's preferred
  • 1 year of higher education administration experience
  • Experience in mainframe databases (preferably student records), Windows operating systems, standard PC software packages, and report writing
  • Ability to troubleshoot software and understand the complex folder structure that is stored on the application server stored in University Information Services. 
  • Knowledge of email systems, SQL, and writing techniques
  • Extensive imaging software experience
  • Experience with a complex student records administrative structure
  • Understanding of the interconnectivity of the various enterprise systems at Georgetown University
  • Excellent written and verbal communication skills
  • Excellent interpersonal and organizational skills

Submission Guidelines:

If you currently work at Georgetown University, please exit this website and login to GMS ( using your Net ID and password. Please select the Career worklet on your GMS Home dashboard to view Jobs at Georgetown.

Please note that in order to be considered an applicant for any position at Georgetown University you must submit a cover letter and resume  for each position of interest for which you believe you are qualified. These documents are not kept on file for future positions.

Need Assistance:

If you are a qualified individual with a disability and need a reasonable accommodation for any part of the application and hiring process, please click here for more information, or contact the Office of Institutional Diversity, Equity, and Affirmative Action (IDEAA) at 202-687-4798 or

Need some assistance with the application process? Please call 202-687-2500

EEO Statement:

Georgetown University is an Equal Opportunity/Affirmative Action Employer fully dedicated to achieving a diverse faculty and staff.  All qualified applicants are encouraged to apply and will receive consideration for employment without regard to race, color, religion, national origin, age, sex, disability status, protected veteran status, or any other characteristic protected by law.

Similar jobs