Project Manager, Performance Improvement

Sunrise Senior Living
McLean, VA
Feb 20, 2017
Feb 09, 2018
Full Time

"Sunrise is the best place that I've ever worked, simply because of the people. We provide quality care in an environment that feels like home. Our focus is doing what’s right for the resident. For me, that’s a big breath of fresh air."

- Sunrise Leader

The Manager of Performance Improvement Projects will structure & execute on multi-disciplinary initiatives, designed to bring improvement in operational processes to all Sunrise communities. This role will utilize standard project management and documentation methodologies to manage complex projects with multiple stakeholder groups

  • The individual will be responsible for managing multiple process improvement projects affecting stakeholders from multiple disciplines. In many cases, the project team will be staffed with subject matter experts from each discipline.
  • Balances the needs of multiple stakeholders in cross-functional process improvement projects, ensuring that all impacted parties are actively engaged.
  • Utilizes standard project methodologies and applies the appropriate tools to the unique project at hand. Takes the lead on process documentation, identifying quantifiable benefits of the proposed improvements, and tracking results.
  • Responsible for successful project delivery from scoping and kickoff through change management, implementation, measurement of success, and transition to process owner.
  • Develop strong working relationships with subject matter experts in the business. Execute on opportunities to bring continuous improvement practices into daily routines.
  • Applies critical thinking, problem solving skills, and a data driven approach for identifying and executing on process improvement opportunities.
  • Utilize six sigma/lean toolset on projects as appropriate

  • Minimum 4-6 years business process improvement experience; 3+ years of change management experience
  • Bachelor’s degree in related field or an equivalent combination of skills, training and hands-on experience; advanced degree a plus; healthcare service or hospitality experience a plus
  • Must possess strong project management, communication, and leadership skills including producing quality deliverables under tight deadlines, driving deliverables to completion through other people without direct supervisory responsibility
  • Lean six sigma certification a plus; Big 5 consulting experience a plus; PMP certification a plus
  • Critical thinker and strong problem solver with ability to frame issues, articulate findings, present optimal solutions
  • Excellent client interface, verbal, and written communication skills; ability to clearly articulate to audiences at all levels. Trust-based relationship builder with proven ability to influence executive stakeholders and team members
  • Legal right to work in the United States
  • Sunrise maintains a drug-free work environment and all offers of employment with Sunrise are conditioned on submitting to and successfully completing and passing a drug and alcohol test.

    Sunrise Senior Living has championed quality of life in senior care for more than 30 years. We believe team members are our greatest resource and are looking for people who share our commitment to provide quality care for seniors and their families. It's no surprise that many of the world's leading experts in Senior Living entrust their career to Sunrise.

    At Sunrise, you will…

    Make a Difference Every Day
    We are passionate about our mission — to champion quality of life for all seniors. We deliver high-quality care with a personal touch and encourage our residents to enjoy life to the f