Jan 20, 2017
Apr 07, 2017
IT, QA Engineer, Trainer
Full Time
Job Title: TRAINING & QUALITY ASSURANCE SPECIALIST (PART-TIME) Closing Date/Time: Continuous Salary: $26.09 - $39.87 Hourly
Job Type: Part-Time Location: 2100 Washington Blvd., Arlington, Virginia       NOTE: This position will be filled on a part-time (20 hours per week) basis.

Are you looking for a position where you can have an impact on members of the community served by the Department of Human Services (DHS)? The Aging and Disability Services Division within DHS is seeking a part-time Training and Quality Assurance Specialist as part of the Quality and Development Unit. This team supports older adults and persons with disabilities through an array of community-based services, including case management, nursing, mental health, information and referral, and in-home care. This employee will provide quality assurance and improvement guidance by performing clinical chart reviews, program audits, and monitoring of clinical documentation for HIPAA compliance. Responsibilities will also include coordinating performance measure plans; organizing staff training and development; and assisting with research and data analysis on human services.

Specific duties will include:
  • Reviewing the clinical work of social workers, counselors, nurses, and human service clinicians to ensure compliance with local, state, and federal requirements and internal best practices;
  • Conducting quality assurance activities, such as HIPAA compliance reviews and program monitoring activities;
  • Working with the Supervisor and Clinical Managers to conduct pre-audit and post-audit activities, such as reviewing charts, developing corrective action plans and work plans, ensuring timelines are achieved, and identifying systems or process issues;
  • Reviewing quality assurance plans of the clinical programs and tracking implementation;
  • Coordinating the development of new Performance Measurement Plans and updating existing plans;
  • Assist with designing quality assurance tools
  • Staying current on state, local, and federal regulations and updating Division policies and procedures; and
  • Supporting and organizing staff training program by conducting needs analysis and developing curricula and training materials.

 Selection Criteria: Minimum: Bachelor's degree in related fields such as social work, psychology, gerontology, public health or a similar field and one year of experience working in human services with experience in quality assurance activities, clinical documentation, or auditing clinical records for compliance. Proficiency with Microsoft Office is required, specifically Excel expertise.

Substitution: Additional directly related experience can substitute for the education requirements on a year for year basis.

Desirables: Preference may be given to candidates with one or more of the following experience:
  • Designing and delivering training;
  • Monitoring programs and performance measures; and/or
  • Working with senior adult/geriatric clients or individuals with intellectual disabilities.

 Special Requirements: Interested candidates should apply on-line and include a letter of application that describes how their experience and qualifications meet the position requirements.  Please use the space provided in the Supplemental Questionnaire section or attach your letter to your on-line application. 

In your letter of application please be sure to describe:
Your experience working in human services and your experience with quality assurance activities, clinical documentation, or auditing clinical records for compliance

A pre-employment criminal records check will be conducted. The applicant must possess, or obtain by the time of appointment; a valid motor vehicle operator's license from the applicant's place of residence or the applicant must have the ability and willingness to use alternative methods of transportation to perform assigned duties and responsibilities at locations other than the primary worksite. If the applicant possesses or acquires a license, the applicant must authorize Arlington County to obtain, or the applicant must provide a copy of the applicant's official state/district driving record. Any offer of employment may be contingent upon a favorable review of the applicant's driving record. The applicant will be required to provide police clearance records upon final consideration for employment. A Microsoft Office skills assessment and a critical thinking writing assessment will be administered.
 Additional Information: Work hours are 20 hours per week. A regular schedule will be determined with Supervisor and occur during regular business hours (8:00 a.m. to 5:00 p.m.).

Your responses to the supplemental questionnaire are considered part of the selection process and are required for this position. Please do not give see resume as a response to the questions. Incomplete applications will not be considered.

After you have submitted your on-line employment application it will be screened based on the Selection Criteria in this announcement. If you successfully meet the selection criteria you will receive specific instructions by electronic mail about self-scheduling yourself for an upcoming one-way video interview. Please be sure you provide a valid e-mail address on your application in order to receive this important information.