Customer Service Sales Representative
Company: Alan's Factory Outlet Job Title: Customer Service Sales Representative Job Location: Work Remotely from Your Home Office About Us Alan's Factory Outlet has been helping people for over 13 years with their storage building, garage, carport, gazebo and pergola needs. Looking for an amazing team member who has passion and loves helping people and can provide excellent friendly customer service, team player, self confident, motivated, hard working with a cheerful friendly voice. Job Duties You will be responsible for answering live calls, returning potential customer calls and emails concerning questions about products, pricing, navigating on website, taking and processing orders, status checks on orders, etc. Must be able to handle fast paced sales and customer service work environment. Handle customer objections and complaints. Must know all product information and give accurate pricing on all products. You will need to be able to answer or return 60 to 100 calls/emails a day. You must have a computer with high speed internet, phone headset, calculator, printer/scanner and quiet workspace for this home based position. Quiet work environement with child care outside of home. Qualifications 3 years of customer service or sales experience selling with proven track record. Integrity, honesty, loyalty, ethics, trust worthy, willingness to learn, quick learner, friendly cheerful voice, positive, enthusiastic, passion, great communication skills, problem solver, team player, accuracy, willingness to take on new projects. Testing and background check required. Looking for a new team member to start as soon as possible. Hiring Process Resume Review 1st Phone interview One Way Video Interview Online Tests 2nd Phone interview Live Video Interview References Background Check Starting Salary at $16 an hour with 40 hours a week full time. Monday through Friday 9AM to 5PM EST. 90 day probationary period.