Senior Exchange Engineer (w/ polygraph)

Herndon, VA
Jan 12, 2017
May 04, 2017
Full Time
As a Senior Exchange Engineer, you will assist with the design of the organization's technology architecture and implementation of hardware and software infrastructure. You will need very high level of knowledge of Exchange 2010 or 2013 and will serve as SME for the Exchange mail infrastructure group in TEMs and other meetings. You will possess broad system experience and understanding of supporting elements of the architecture including the OS and relevant networks.

You will plan and implement Exchange platform upgrades, and must understand the customer environment to be able to modify standard deployment packages conforming to the unique security architecture in place. You will evaluate the current environment and support creation of a platform roadmap, analyze system performance and recommend corrective and preemptive actions.

You will conceptualize, design, and implement solutions to problems reported or discovered, and continuously improve the quality of service provided by the email infrastructure.  You will deliver timely and high quality solutions to customer problems and requests focusing on root cause analysis, prevention, and knowledge transfer.

Responsibilities include:

    Help with analysis of migration to new Exchange Server environments.Respond to customer requests to correct or modify malfunctioning applications.Investigate issues with applications, servers, and storage.Report to division management the status of issues, corrective action being taken, and the resolution of investigations.Partner with Premier Technical Account Managers to effectively manage hot-sites including documented action plans and daily status updates for the customer and Microsoft management.Initiate and participate in triage meetings to share knowledge with other engineers and to efficiently resolve customer problems. 


Designs and defines system architecture for new or existing computer systems.

 1. Performs complex systems development and design work that may include logic design; I/O design; firmware development; model formulation; manufacturing and development cost projections; computer architecture analysis and design; and analog or digital systems engineering.

 2. Performs systems modeling; simulation; and analysis.

 3. Reviews completion and implementation of system additions and/or enhancements and makes recommendations to management and/or clients.

 4. Plans and directs upgrades of operating systems and designs systems enhancements.

 5. Develops documentation on new or existing systems.

 6. Develops and directs tests to ensure systems meet documented user requirements.

 7. Identifies; analyzes; and resolves system problems.

 8. Provides system/equipment/specialized training and technical guidance.

 9. Determines system specifications; input/output processes; and working parameters for hardare/software compatibility.

 10. Provides guidance and work leadership to less-experienced systems engineers and may have supervisory responsibilities.

 11. Serves as liaison with clients; participating in meetings to ensure client needs are met.

 12. Maintains current knowledge of relevant technology as assigned.

 13. Participates in special projects as required.

Education Bachelors Degree in Computer Science; Engineering or a related technical discipline; or the equivalent combination of education; technical training; or work/military experience.

Qualifications 8-10 years of related systems engineering experience.

   Contract Requirements: 
    Exchange Server 2010 or 2013, including experience implementing and troubleshooting Database Availability Groups.Practical experience troubleshooting Exchange Server and Windows Server performance problems.Outlook 2010 or 2013Ability to work independently with minimal management supervisionAbility to manage challenging technical issues by setting customer expectations, devising and implementing action plans, and professionally communicating to all parties involvedPowerShell V2 skills including scripting


Contract Desired Skills:

    Active Directory (architecture, design, disaster recovery and troubleshooting)Debugging skills in the Windows Platform
      MCSE or similar experienceExchange 2010PowerShell v2


Work Hours: Day shift with core hours 9am to 3pm

As a trusted systems integrator for more than 50 years, General Dynamics Information Technology provides information technology (IT), systems engineering, professional services and simulation and training to customers in the defense, federal civilian government, health, homeland security, intelligence, state and local government and commercial sectors.With approximately 32,000 professionals worldwide, the company delivers IT enterprise solutions, manages large-scale, mission-critical IT programs and provides mission support services.GDIT is an Equal Opportunity/Affirmative Action Employer - Minorities/Females/Protected Veterans/Individuals with Disabilities.