TOP SECRET Cleared VTC Support Technician

Washington, DC
Jan 12, 2017
May 12, 2017
Specialty Trades
Full Time
Position Description


The VTC Support Technician will provide support to a critical program for our Federal Law Enforcement Customer.

Essential Job Functions:

  • Supervise and conduct video teleconferences while providing support of IP telephones, analog/digital telephones and video teleconferencing equipment
  • Operate communication terminals for both outgoing and incoming communications and take necessary actions to ensure proper operations
  • Advise on new tools and technology concerning telecommunication equipment and provide real time support to customers concerning telecommunication issues
  •  Provide technical and practical knowledge required for scheduling and managing telephone, VTC and UC meetings using customer systems
  • Troubleshoot meeting problems to include joining, conducting, or participating in phone, VTC and UC meetings
  • Perform standard system integrity and connection tests to ensure availability of all systems

Education Associates Degree in a related technical discipline, or the equivalent combination of education, technical certifications or training, or work experience.


  • 5 years of related work experience
  • CTS certification or and additional 3 years in lieu of certification
  • Expert in movement of information involving voice communications, with telephone and data communications involving digital transmission between computers, computer terminals, fax and video communications between locations
 As a trusted systems integrator for more than 50 years, General Dynamics Information Technology provides information technology (IT), systems engineering, professional services and simulation and training to customers in the defense, federal civilian government, health, homeland security, intelligence, state and local government and commercial sectors.With approximately 32,000 professionals worldwide, the company delivers IT enterprise solutions, manages large-scale, mission-critical IT programs and provides mission support services.GDIT is an Equal Opportunity/Affirmative Action Employer - Minorities/Females/Protected Veterans/Individuals with Disabilities.