Director, Business Intelligence and Analytics - University Information Services

Washington D.C.
Jan 11, 2017
Jun 05, 2017
Full Time

Located in a historic neighborhood in the nation's capital, Georgetown offers rigorous academic programs, a global perspective, exciting ways to take advantage of Washington, D.C., and a commitment to social justice. Our community is a tight knit group of remarkable individuals interested in intellectual inquiry and making a difference in the world.


Director, Business Intelligence and Analytics - University Information Services

The Director of Business Intelligence and Analytics leads the University-wide effort to create a sustainable business intelligence (BI) platform that will meet current and emerging institutional needs and provide strategic and operational support to senior executives, mid-Managers, and departmental users across the institution with accurate and timely information on an as-needed basis. BI will be used extensively for institutional reporting, analysis and decision support for Financials, Human Resources, Student and Faculty Administration and Advancement (contributions to the University). Ultimately this environment will be used for integrated reporting across these functional areas as well integrate data in the future from complex sources like those containing unstructured data.  The Director provides functional and technical leadership in three areas within the context of Georgetown University's BI Strategy:

Guiding the user community including stakeholders in the appropriate methods to create an effective and sustainable business intelligence environment based on past experience and industry best practices

Soliciting requirements from users, documenting the design based on user requirements, leading training and communication with users, deploying and ongoing support of the reporting environment, and developing the appropriate change control processes to manage quality and user expectations.

Deploying a best practice based model for designing and deploying BI content

Ensuring BI design is scalable for data and user growth and that the technologies selected for the platform are capable of meeting current and future needs, securing the data so that the right information gets to the right user communities without compromising institutional and data integrity (with a thorough understanding of how it influences access to data and reports), setting guidelines for data management (ETL) processes and leveraging the latest features in the reporting technologies so that the underlying infrastructure is used in the most optimal manner, and managing quality control processes, including setting up the framework for all levels of testing, providing oversight to the quality of test scripts and testing processes, guiding the users through testing, receiving user sign off, and assuring the user community of data accuracy.

Managing a team of direct reports and business users

Managing the design, creation, and delivery of BI content; leading the training and communication with the users; deploying and ongoing support of the reporting environment; guiding the creation of data dictionary and reporting BI documentation; and effectively maintaining the entire BI platform and related data management applications.


  • Bachelor's degree in Computer Science, Engineering, Accounting, Finance, Management Information Systems or other related field
  • 10 years of progressively responsible experience in program management, master data management, data architecture, reporting and analytics, data warehouse management, business intelligence and analytics for higher education - preference for experience any or all of the following: enterprise data warehouse systems/tools (e.g., Informatica or Cognos); and/or environment and development tools - e.g.,  Oracle, SQR, SQL, SAS), Salesforce, and  Workday
  • Thorough knowledge of BI solutions in complex, multi-ERP environments; knowledge of database usage for BI purposes; trends in BI technologies for reporting and analysis; and broad understanding of higher education processes and complexities of enterprise data
  • Ability to rapidly adapt to changing business requirements and to efficiently acquire and utilize new skills in response to such change
  • Demonstrated knowledge of HR or financial applications, accounting systems and modern data analysis and enterprise-scale reporting tools
  • Ability to analyze and document business processes in a technical format 
  • Understanding of project management software
  • Demonstrated knowledge of SQL, as well as accounting/financial data, reporting and processes
  • Demonstrated accuracy and attention to detail
  • Demonstrated verbal and written communication skills
  • Ability to build and use effective working relationships within own department and across line, functional and geographic reporting lines 
  • Effective human resource management of a multi-disciplinary, diverse team of direct reports, implementation vendors and users

Submission Guidelines:

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Please note that in order to be considered an applicant for any position at Georgetown University you must submit a cover letter and resume  for each position of interest for which you believe you are qualified. These documents are not kept on file for future positions.

Need Assistance:

If you are a qualified individual with a disability and need a reasonable accommodation for any part of the application and hiring process, please click here for more information, or contact the Office of Institutional Diversity, Equity, and Affirmative Action (IDEAA) at 202-687-4798 or

Need some assistance with the application process? Please call 202-687-2500

EEO Statement:

Georgetown University is an Equal Opportunity/Affirmative Action Employer fully dedicated to achieving a diverse faculty and staff.  All qualified applicants are encouraged to apply and will receive consideration for employment without regard to race, color, religion, national origin, age, sex, disability status, protected veteran status, or any other characteristic protected by law.

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