Allied Universal - Assistant Account Manager

Employer
Allied Universal
Location
Tysons Corner, VA
Posted
Feb 22, 2017
Closes
Oct 27, 2017
Function
Other
Industry
Retail
Hours
Full Time
Apply to join the LARGEST SECURITY COMPANY in North America!

Are you looking for a company with great benefits and future growth opportunities? Allied Universal is experiencing tremendous expansion. For all full-time positions, we offer medical, dental, vision, flex spending, and 401K. If you’re passionate about keeping people safe and have a great work ethic, then we are the right organization for you. Join us and become one of Allied Universal’s many success stories!

Job Description:

This position is responsible for assisting the Director of Security with all supervisory, training and operations functions at the assigned post in accordance with post orders and client instructions, and following all internal procedures.

  • Under the direction of the Director of Security (and client’s Security Manager, if applicable), this position assists with the coordination of all aspects (technical and managerial) of executing the security contract at the assigned location. Assigns work tasks to Security Professionals and directs their work throughout the day;
  • This position is the first direct supervisory contact for shift supervisors (if applicable to site) or for Security Professionals, regarding performance, operations, and department needs. Responsible for supervising, motivating, coaching and training Also r esponsible for evaluating the work performance of Security Professionals and making recommendations regarding assignments;
  • Responsible for making sure that Post Order manual and all other post and training information is being properly maintained and updated, and that the Post is being properly maintained, cleaned and organized;
  • Assists the Security Director in conducting interviews and evaluating new employees. Responsible for conducting on-the-job training, in coordination with Shift Supervisors, of new employees assigned to post, or when changes to post orders are made. This may include orientation to the post, review of post orders, routine responsibilities, and how to respond to emergency situations or specific client needs;
  • Oversees all reports, logs and pass downs generated by and for the Security Department. Distributes communications and other information to Security Professionals at post as directed;
  • Manages and supervises all sub-units within the Security Department, such as fire control room, command center, and loading docks as applicable to job site. May generate work orders and attached paperwork for extra security coverage requests;
  • Responds to minor incidents (internal to Security Professionals and/or external to client location) that occur, ensuring appropriate action is taken, all reports are properly completed, and appropriate parties are notified in a timely manner;
  • Identifies any personnel problems occurring at posts, such as payroll issues, employee relations complaints or other concerns, and forward any such issues to Security Director or Field Manager as appropriate. May be responsible for writing a report of the situation or assisting with an investigation, as directed by Security Director, Branch Manager or Corporate HR Director;
  • Responsible for making recommendations for counseling and/or disciplinary action, including termination. May be responsible for administering counseling or disciplinary actions (may not make or initiate such decisions on his/her own, but may execute such actions at the specific direction of Security Director with prior approval from Branch/Corporate HR management);
  • Responds to client or site emergencies as they arise, including ensuring appropriate communication to Security Director, Field Manager, Branch and/or Regional Manager. Responsible for maintaining positive client/security relationships through frequent tenant/client contact and support;
  • May occasionally perform Security Professional type job