VOC (Video Operations Center) Technician III

Employer
AboutWeb
Location
Richmond, VA
Posted
Dec 22, 2016
Closes
Jun 03, 2017
Industry
Specialty Trades
Hours
Full Time

Video Operations Center (VOC) Technician III

AboutWeb is currently seeking a Mid-Level Video Teleconferencing Specialist who will work as a member of a Video Operations Center to perform technical duties related to administration and end-user support for VTC infrastructure, endpoint devices and video streaming

Required Skills:

Required skills are as follows:

  • Experience with Tandberg/Cisco Video Teleconferencing Architecture to include infrastructure equipment configuration and dial plan infrastructure
  • Infrastructure equipment to include MPS MCUs, VCS Control, VCS Expressway, ISDN Gateways, and Tandberg Management System (TMS)
  • Experience with video streaming (live and on demand streaming)
  • Experience specifically with VBrick Video Streaming solution (VBrick VEMS, Encoders, Video On Demand Server(VODS))a plus
  • Knowledge of multicast routing and protocols (ROUTING: PIM Sparse Mode, PIM Dense Mode, PROTOCOLS: IGMP, MSDP)
  • Candidate must have the ability to remotely troubleshoot Tandberg VTC units located at the various sites around the country.
  • Candidate must have the ability to use TMS software to setup and configure Video Teleconference units, upgrade phone books, and firmware on both Tandberg and Polycom VTC units.
  • Candidate will be required to perform required maintenance of all VTC equipment including patching, upgrades.
  • Candidate will be required to development Engineering Change Plans (ECP's) and Standard Operating (SOP) Procedures for VTC equipment.
  • Candidate will be required to configure and install Tandberg Equipment (VCS Gatekeepers, Codian MCU, TMS, Content Server, and Tandberg VTC Units.
  • Candidate consults with client(s) and internal engineering groups to create and/or review requirements, functional specifications and detailed designs.
  • Candidate will be required to analyze forecast numbers and models to forecast traffic requirements and capital costs for system.
  • Candidate will assist with developing and overseeing the adherence to maintenance and performance standards of data, voice or video network hardware and systems.
  • Candidate shall provide assistance in the scheduling, planning, coordinating, and operation of VTC equipment.
  • Candidate will require expert technical knowledge related to configuration and installation of VTC devices including: MCU, gatekeeper, border controller, management server, endpoint units.
  • Candidate will provide support for all hardware and software related requirements for various VTC sites, including room-based VTC systems and desktop VTC units.

Required Experience:

Required experience / skills / certifications:

  • Top Secret clearance or a Secret with an SSBI (IT-1 required)
  • Cisco Certified Network Associate (CCNA) Collaboration at plus
  • Security+CE required
  • 3-7 years of experience

#AW