Manager of Biomedical Applications Integration and the Identity Management Process, Dahlgren Memori
Manager of Biomedical Applications Integration and the Identity Management Process, Dahlgren Memorial Library - Georgetown University Medical Center
Dahlgren Memorial Library (DML) acquires, organizes, and provides access to information services and resources in support of the mission of the University and GUMC, and consults and collaborates with GUMC faculty, staff, and students to integrate information resources and technologies into teaching, learning, research, patient care, and service.
The Manager of Biomedical Applications Integration and the Identity Management Process is the in-house technical expert for all of the Dahlgren Memorial Library [DML] applications in support of the research, education and patient care missions of DML & GUMC. Reporting to the Assistant Dean for Resources & Access Management, this position has duties that include but are not limited to:
- Administering the DML Cybertools Integrated Library system (the only library system created specifically for health sciences libraries) inclusive of patron data maintenance and data loads, reporting, and system wide updates.
- Supporting health and life sciences resource 24/7/365 access and identity management by coordinating communications with the OpenAthens vendor, identifying, managing and troubleshooting access issues between DML, OpenAthens, resource vendors, UIS and patrons
- Serving as primary liaison between DML, GU UIS, and MedStar / MGUH IT representatives, including support of library resources added into the Electronic Health Record according to established standards
- Integrating knowledge resources and identity management for GUMC initiatives towards open science, data management and clinical partnerships
- Performing second level support for remote access issues for a wide spread, geographically diverse user community
- Maintaining functionality and content of the DML web site with a focus on the time sensitive needs of the biomedical researcher and ADA compliance with guidance from and in collaboration with the Web Team and DML Senior Management.
- Managing constant, on-going interoperability between library applications and other systems & services [3M, OCLC, WRLC, Illiad client software etc.]
- Supervising continuing efforts to “brand” DML purchased resources to maximize user support
- Running routine and pop-up analytical reports for use by DML senior management & external parties in GUMC
- Representing and supporting DML interest in consortial and collaborative library endeavors
- Providing guidance on best practices for health sciences resource meta-data obtained from and provided to resource vendors.
- Exploring new library technologies and making recommendations for further investigation and potential acquisition in support of the medical and research community
- Troubleshooting unique systems, hardware and software issues, client upgrades and migrations for library staff computing
- Coordinating oversight, management and inventory of the 80+ public computers and printers in DML - a highly visible and highly utilized resource for the GUMC community located in the BioMedical & Academic Computing Center [BACC] Laboratory and the BACC Classroom. This includes management of the BACC Squad students - 10 students trained to assist users with utilization of the library computers including specialized biomedical and statistical software.
- Investigating security issues with publishers, OpenAthens and UIS, and MedStar Georgetown University Hospital (MGUH) IT department as needed.
- Providing backend support for tools on the Springshare platform, namely LibGuides, LibCal and LibAnalytics.
- Promoting library resources and services to GUMC schools and departments.
- Providing information on relevant library acquisitions, services, resources, and news through participation in the DML library liaison program.
- Providing reference, curricular and research support through individual/group consultation and team collaboration including instruction of students in workshops, orientations and required courses in the School of Medicine pre-clinical longitudinal curriculum on ad-hoc basis.
- Library Science, Information Science, Computer Science or other relevant Masters Degree from an accredited institution
- Significant experience in managing and integrating systems, applications and data for a library or similar organization.
- Evidence of excellent oral and written skills; ability to communicate clearly and effectively and work well with diverse members of an academic medical center community, including co-workers.
- Demonstrated understanding of client/server environments, information standards, data and web applications.
- Strong service orientation. Willingness to learn new skills and quickly adapt to changes in technology and the academic environment.
- Commitment to accuracy and attention to detail; excellent organizational and project management skills; ability to work in a fast-paced, team environment.
- Experience supporting the research, teaching and clinical efforts of an academic health and life science community.
- Supervisory experience.
- Web site management and API programming skills
- Knowledge of library/information integration into EMR/HER [Electronic Medical Records / Health Records] a strong plus.
- Extensive experience with ILS management and authentication
- Advanced knowledge of system and data standards in a library or university setting.
- AHIP [Academy of Health Information Professionals] accreditation; expected to pursue accreditation once hired.
Review of applications will begin immediately and continue until the position is filled. Preliminary phone interviews will result in 2-5 candidates invited for on-site interviews until the position is filled.
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