Systems Analyst-SCCM Administrator

MD - Rockville
Oct 20, 2016
Jan 24, 2017
Full Time
Westat is an employee-owned corporation providing research services to agencies of the U.S. Government, as well as businesses, foundations, and state and local governments. Westat's research, technical, and administrative staff of more than 2,000 is located at our headquarters in Rockville, Maryland, near Washington, DC.
Job Summary Westat is seeking a Systems Analyst specializing in Windows desktop engineering, configuration, security, and support to ensure top-notch technical support for enterprise use of PCs, applications, network, and related services.   Job Responsibilities: ·     You will work on a team of technical staff responsible for configuration, security, and support of enterprise office PC systems and software, using System Center Configuration Manager (SCCM) for imaging and deploying workstation configurations & software, updates, and patches for Windows and workstation software. ·     You will also be responsible for antivirus/antimalware system administration, monitoring, and response in coordination with our systems security teams. ·     You will work closely with colleagues responsible for corporate email services, Active Directory, Group Policy, remote access, and desktop video conferencing systems (including WebEx and Skype for Business). 
Job Requirements:
·     A bachelor's degree, preferably in a computer-related field and at least (5) years of relevant technical support experience. ·     Hands-on experience supporting and troubleshooting Windows 7/10, PC hardware, Office 2010/2013/2016, including Lync/Skype for Business and remote access. ·     Hands-on experience with SCCM
Candidates should have solid understanding of networking (e.g., Ethernet, IP addressing, DNS, DHCP). Excellent verbal and written communication skills, suitable for interacting with technical and non-technical colleagues, including senior project directors and corporate management, in person and via email and phone.  Experience and skills should include working independently and with technical teams, managing multiple tasks and priorities, strong technical skills, customer service orientation, and familiarity with Windows systems and security standards.  Experience with meeting/conference technology is strongly desirable.  Experience supporting Mac OS is a plus.  The position offers growth potential and opportunities for increased responsibilities.

Westat offers competitive benefits with ESOP, 401k, Health, Dental, paid vacation, sick and holiday leave, professional development as well as other benefits.
Any offer of employment may be contingent upon receipt of acceptable results from a post-offer background screening, if required for the position, based on the specific position which may include, for example, identity verification, employment history, or criminal records history.
Westat is an Equal Opportunity Employer and does not discriminate on the basis of race, color, religion, sex, age, national origin, veteran status, disability, or any other classification protected by Federal, state, or local law.


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