Call Specialist

Rockville, MD
Oct 12, 2016
Feb 02, 2018
Part Time

Respond to telephone inquiries for requests for behavioral health information.

Triage incoming phone calls to appropriate clinical resource.

Schedule clinical evaluations

Perform clerical duties as assigned to ensure the efficient operation of the dept.

Establish and maintain effective internal and external relationships.

Stay abreast of organizations programs and services


Bachelors degree in psychology, social work or related human service field or one to three years experience in Behavioral Health.

Knowledge of behavioral health and related medical terminology.

Ability to work independently and good problem solving skills.

Microsoft skills

Ability to interface and effectively communicate clinical information to physicians and other disciplines.

Excellent customer service, communication and organizational skills.

Ability to work under pressure and meet deadlines.

Work Schedule

Saturday and Sunday 7 pm - 7 am. This is a part - time position.

Tobacco Statement

Tobacco use is a well-recognized preventable cause of death in the United States and an important public health issue. In order to promote and maintain a healthy work environment, Adventist HealthCare will not hire applicants for employment who either state that they are nicotine users or who test positive for nicotine use.

Adventist HealthCare will withdraw offers of employment to applicants who test positive for Cotinine (nicotine). Those testing positive for cotinine are given the opportunity to re-apply in 90 days, if they can truthfully attest that they have not used any nicotine products in the past ninety (90) days and successfully pass follow-up testing.

Equal Employment Opportunity

Adventist HealthCare is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected veteran status.

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