Communications Operator (Dispatcher)

Legislative Branch, U.S. Capi...
Washington D.C.
Sep 23, 2016
Mar 24, 2017
Full Time

About the Agency

The United States Capitol Police (USCP) is a CALEA nationally-accredited, federal law enforcement agency with 2100 employees. The USCP safeguards the Congress, its legislative processes, Members of Congress, employees, visitors, and facilities from crime, disruption, and terrorism. We protect and secure Congress so it can fulfill its constitutional and legislative responsibilities in a safe, secure and open environment.

As the United States Capitol Police -

We protect the legislative process, the symbol of our democracy, the people who carry out the process, and the millions of visitors who travel here to see democracy in action;
Every American who visits the Capitol, as well as those visitors from around the world, is a member of our protected community and sees first-hand how we are the best of America's spirit and diversity;

As a Department, we are a microcosm of America, representational of many races, colors, religions, national origins, political affiliations, sexual orientations, and ages. Our workforce is comprised of employees from nearly all 50 states and the U.S. territories. We embrace and celebrate a diverse workforce, and we believe inclusion makes our workplace stronger and respecting each individual as a person and as a professional is essential;

We act on the world stage every day of the year as a model in security, urban crime prevention, dignitary protection, specialty response capabilities, and homeland security. As ambassadors of the Congress, we are often the first face that visitors and employees encounter, and we leave a lasting impression that is reflective of the Legislative Branch and its role in America's democracy.

The position is located within Communications (COMM), Mission Assurance Bureau (MAB), U.S. Capitol Police (USCP). Communications provides operational support to all elements of the USCP and Congressional Community through the use of the Computer Aided Dispatch (CAD) and a Radio System; answering 9-1-1 emergency calls; monitoring the Closed Circuit Television System (CCTV); and dispatching USCP Officers. The MAB mission is to protect the Members of Congress, congressional staff, the public, USCP workforce, and high value, prestigious facilities from potential harm and disruption during the course of operations and activities within the USCP services portfolio by managing safe programs, technologies, operations, and facilities; and protecting the work environment.

  • Not Required

  • No

  • You must be U.S. Citizen.
  • Must possess one (1) year of law enforcement dispatching experience.
  • Experience utilizing a Computer Aided Dispatching System.
  • Must be skilled in the use of a typing keyboard with speed and accuracy.
  • Successful completion of a Background Investigation is required.
  • Must complete the six (6) month Communications Training Program.
  • Must work rotating shifts during training and be available for any shift.
  • Must complete a one year probationary period.
  • Shift work is required.
  • Applicants may qualify for this position in the following ways:

    1. Meeting the specialized experience requirement and selective placement factor.

    Minimum Qualifications for CP-04: Qualifying experience for the CP-4 level includes one (1) year of specialized experience, post completion of dispatcher training, equivalent to at least CP-3 or GS-5 level. Specialized experience is defined as performing dispatching police, fire, emergency awareness and demonstrated proficiency in operating a CAD, security monitoring, and CCTV.


    There is no education substitution for experience.

    This position requires flexibility in work location and may require extended hours- please note you may be required to work in remote locations, but within the DC commuting area.

    All eligibility requirements must be met by the closing date ( 03/23/2017) of the vacancy announcement.


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