Enterprise Messaging Engineer

Washington D.C.
Aug 12, 2016
Jun 15, 2017
Full Time
Job Description
Job Title: Enterprise Messaging Engineer
Job ID: 160484 Location: DC -Jackson Graham Bldg-8th Fl
Posting Open-Close 08/11/2016
- 06/17/2017
Full/Part Time: Full-Time
Union 002
Regular/Temporary: Regular Job Description

Position/Posting Details:

All WMATA  posted job openings are available through 11:59 pm the night before the noted Close Date. To ensure successful submission of application applicants are encouraged to apply well before this cut-off.  The noted Close Date is the date on which the posting is automatically removed from the website as of 12:00am at which time submission of an application is no longer possible. (WMATA reserves the right to remove postings at any time without notice as business needs demand.)

Minimum Qualifications:

Graduation from an accredited college or university with a Bachelor’s Degree in Computer Science, mathematics, engineering,  physical sciences or a related field.   A minimum of six (6) years  of experience in a data processing environment and time-critical process-control computer systems design, development and maintenance that directly relates to operational applications.

Or, an equivalent combination of education and experience with eight (8) years of experience in a data processing environment and time-critical process-control computer systems design, development and maintenance that directly relates to operational applications. 

Current MCSE certification on Windows Server 2003 (required). Must have 3+ years experience supporting an Enterprise level Messaging system including configuration, implementation, administration, and troubleshooting in a 3000+ user environment distributed across multiple locations. Must have 2+ years experience support Blackberry Enterprise Server analysis, messaging implementation and maintenance. 


Possession of, or the ability to rapidly acquire, a valid District of Columbia, Maryland or Virginia motor vehicle operator's permit issued from the jurisdiction of residence.

Medical Group:

Satisfactorily complete the medical examination for this position, if required.  The incumbent must be able to perform the essential functions of this position either with or without reasonable accommodations.

Job Summary/Duties:

This is highly technical position responsible for the design, development, implementation, and optimization of messaging systems. The incumbent ensures the consistency and compatibility of all messaging applications. The desirable candidate must be familiar with a variety of the field's concepts, practices, and procedures. Relies on experience and judgment to plan and accomplish goals. A wide degree of creativity and latitude is expected.

Designs, configures and implements a virtual server environment for enterprise messaging. 

Ensures the consistency and compatibility of all messaging applications. 

Manages and troubleshoots Group Policy at all levels (local, OU, site, etc). 

Writes and maintains scripts to automate and troubleshoot systems as necessary.

Participates in the design and/or review of a distributed Microsoft Windows infrastructure. 

Provides top tier support administering, monitoring, and troubleshooting Exchange 2007 or greater, Windows 2003 Active Directory (AD) or greater and mail gateways in a distributed Exchange environment and ensure best practices are implemented. 

Manages and Monitors Windows OS servers and Microsoft systems. 

Creates and maintains documentation as it relates to systems design, systems configuration, testing and evaluation, and network configuration.

Responds to server monitoring system alerts to evaluate and remedy identified problems. 

Participates in the development, testing, and implementation of disaster recovery procedures for critical systems. 

Evaluates, analyzes and audit production systems processes and equipment, and help develop and implement solutions to aid with the continuity of operations. 

Participates in the identification of vulnerabilities and their mitigation. Researches, evaluates and recommends new technologies. 

Maintains effective communications with vendors, peers and clients in support of assigned projects. 

Participates in the development of written project plans, task schedules, test and evaluation plans, and system design documents. 

The above duties and responsibilities are not intended to limit specific duties and responsibilities of any particular position.  It is not intended to limit in any way the right of supervisors to assign, direct, and control the work of employees under their supervision.

Evaluation Criteria:

Consideration will be given to applicants whose resumes demonstrate the required education and experience. Applicants should include all relevant education and work experience.

Evaluation criteria may include one or more of the following:

  • Personal Interview
  • Skills Assessments
  • Verification of education and experience
  • Criminal Background Check
  • Credit history report for positions with fiduciary responsibilities
  • Successful completion of a medical examination including a drug and alcohol screening
  • Review of a current Motor Vehicle Report


Washington Metropolitan Area Transit Authority, a Federal contractor, is an Equal Opportunity / Affirmative Action employer.  All qualified applicants receive consideration for employment without regard to race, color, creed, religion, national origin, sex, gender, gender identity, age, sexual orientation, genetic information, physical or mental disability, or status as a protected veteran, or any other status protected by applicable federal law, except where a bona fide occupational qualification exists.  Our hiring process is designed to be accessible and free from discrimination.

This posting is an announcement of a vacant position under recruitment.  It is not intended to replace the official job description. Job Descriptions are available upon confirmation of an interview.

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