Now Hiring Assistant Manager at New Beauty and Bath Retail Chain

Kneipp Corp. of America
Bethesda, MD
Feb 22, 2017
Feb 09, 2018
Full Time




As an Assistant Store Manager, you will drive store and individual sales and selling with a focus on wellness and a balanced lifestyle.  You will direct all activities related to selling and service, visual merchandising, sales promotions, store maintenance, expense management, loss prevention, and sales support functions.  You will also assist the Store Manager in the storewide execution of these activities.  In partnership with the Store Manager, you will be responsible for the training, coaching, and development of a team of Wellness Advisors/Experts and Sales Leaders.  You will also introduce our clients to the 5 Pillars of our founder Sebastian Kneipp by demonstrating both our products and the water treatments he developed to promote a healthy, balanced lifestyle.



This position reports directly to the Store Manager and may lead to a Store Manager role.




Basic Responsibilities:

Deliver a truly amazing customer experience to all Kneipp clients

Assistant Store Managers must be collaborative and team focused

Consistently strive to exceed sales goals and other expectations set by leadership

Excellent understanding of product information

Knowledge of and commitment to company mission, vision, and values and understanding of Kneipp philosophy and 5 Pillars

Commitment to building customer relationships and loyalty through personal interaction, hands- on product/water treatment demonstration

Strong knowledge of and passion for store products and services and ability to present to clients the efficacy and benefits of our products

Ability and desire to perform seated consultations for customers to determine their skincare, wellness, and gifting needs

Perform other tasks as assigned by leadership including, but not limited to:  visual merchandising, cleaning, stocking shelves, maintaining organized back room and floor, processing shipments quickly and accurately, cashiering quickly and accurately


Leadership Responsibilities:


Drive and exceed sale goals by developing and executing strategies

Determine business-driving opportunities

Lead the team toward delivering an exceptional customer experience, complete with product and water treatment demonstrations.  Coach, follow-up, and recognize successes of all level of team members

Enhance the clients’ experience through team-selling with Wellness Advisors/Experts, Sales Leaders, and leadership

Manage schedules and ensure appropriate coverage is maintained at all times

Take a leadership role in delivering all company initiatives

Clearly communicate objectives and priorities to the team

Assume total store leadership in absence of Store Manager and partner in the strategic planning of short and long term goals

Celebrate and recognize selling successes and coach team to improve selling performance

Maintain a clean, neat, and easy to shop store environment

Deliver the highest quality client experience



Open and close the store, performing all tasks to company standards

Maintain awareness of company expectations and current promotions and communicate these to the team

Partner with Store Manager in areas of loss prevention, store cash controls, and inventory management

Ensure product presentation, sales and event set-up, pricing, and signing standards are flawlessly executed to the direction of Kneipp leadership team

Understand and use store metrics to engage with team through formal and informal observations and coaching/role plays to develop selling behaviors

Ability to analyze reports in partnership with Store Manager and link results to employee performance


Observe team members’ interactions wi

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