Front Desk Agent

Employer
The Inn at Henderson's Wharf
Location
Baltimore, MD
Posted
Feb 01, 2017
Closes
Feb 09, 2018
Function
Other
Industry
Retail
Hours
Full Time

Job Description:

 A small boutique hotel located in Baltimore is looking for a front desk agent to coordinate guest service operations

Job Responsibilities:

The front desk agent registers guests and assigns rooms, assists in pre-registration and blocking of rooms. Coordinates room status updates with housekeeping and maintenance departments Resolves guest complaints to the satisfaction of the guest; responds promptly to any guest service request. Posts and files all charges to guest, master, and city ledger accounts. Thoroughly understands and adheres to proper credit, check-cashing, and cash-handling policies and procedures

Job Requirements:  

Education: High school graduate or equivalent. Must be able to speak, read, write, and understand the primary language(s) used in the workplace.

Experience: Previous hotel-related experience desired.

Physical: Requires finger dexterity, grasping, writing, standing, sitting, walking, repetitive motions, hearing, visual acuity, and may on occasion have to lift and carry up to 40 pounds.

Similar jobs

More searches like this