Busser

Employer
Cheddar's
Location
Brandywine, MD
Posted
Feb 01, 2017
Closes
Oct 27, 2017
Function
Other
Industry
Retail
Hours
Full Time

Summary of Position:   
Provide great guest service by assisting all servers in meeting the needs of our guests. Assist servers, host and managers in keeping the dining room and all guest visitation areas spotless.

Essential Job Functions

  • ?Make sure tables are cleaned and reset within 2 minutes of guest departure and that tables are clean and dry from the floor to the table top
  • ?Supports servers through pre-bussing tables to keep them clean and ensure our guests are having an excellent dining experience
  • ?Communicate with server and hostess to assure efficient seating, table utilization and guest service ?
  • Keep dining room floors and all guest visitation areas clean and dry to ensure our guests’ safety while in our restaurants
  • ?Set up, clean and organize guest areas before the restaurant opens and during the shift. Maintain a spotless dining room in order for our guests to know they are in a world-class facility
  • ?Assist servers and hosts in checking on guest restrooms every 30 minutes to ensure they are clean and stocked and in perfect condition for our guests
  • ?Assist servers stocking ice and glassware and stay prepared for all guests’ needs ?
  • Attend to any guest that might ask for help. Ensure that their concerns are resolved quickly and efficiently ?
  • Genuinely thank guests and invite them to return
  • ?Look for any work that may need to be done in support of the servers. Complete all sidework and any extra duties assigned by manager
  • ?Ensure that there is plenty of clean and rolled silverware available to operate the shift. Roll silverware as needed for our guests and directed by management
  • ?Must arrive to work on time well-groomed and in clean and pressed attire according to Cheddar’s written dress and appearance standards

Characteristics of a Successful Cheddar’s Busser:

  • ?Guest-service oriented
  • ?Outgoing
  • ?Upbeat
  • ?Positive
  • ?Great team player
  • ?High standards
  • Ability to multi-task

Requirements:

  • ?Must practice high sanitary standards including washing hands frequently
  • Must be a good team player willing to help any employee in need
  • Must maintain a great smile and attitude throughout the shift
  • Must be able to work quickly to clean tables as they are vacated by guests
  • Must have a sense of urgency to clean any spill or trash on the floor
  • Must be able to follow directions from managers and other employees
  • Be able to lift, reach, bend and stoop
  • Be able to work in a standing position for long periods of time (up to 8 hours)
  • Must be able to carry large trays of food
  • Must be able to lift up to 50 pounds
  • Must be able to tolerate exposure to cleaning solutions
Irving, Texas-based Cheddar’s was founded in 1979 as an inviting neighborhood restaurant featuring handmade, quality food offered at a reasonable price. Cheddar’s has grown to nearly 200 locations across the United States. Cheddar’s differentiated position combines scratch-based, handmade, quality food and genuine, caring service in a polished atmosphere for a value price that is significantly below its competitors. A 2014 Technomic survey showed consumers were most likely to recommend Cheddar’s over any other full-service restaurant chain, and in 2012, Zagat ranked Cheddar’s the nation’s No.1 full-service restaurant chain as well as Top Overall American Cuisine, Top Rated Food and Top Rated Décor and Facilities. Consumer Reports named Cheddar's No. 1 in the Pub Style or Grill Category in its restaurant surveys in 2009 and 2012. The company also received the No. 1 ranking in Nation’s Restaurant News/WD Partners’ Consumer

More jobs like this