Customer Service Work at Home

SYKES Home Powered by Alpine Access
Hyattsville, MD
Feb 16, 2015
Mar 17, 2015
Customer Service
Full Time

Looking for a full time or part time work from home position in customer service? Do you enjoy a fast-paced environment, with very little downtime, helping members with a variety of issues? See your customer service skills turn into a career or continue your successful career with the only company youll ever want to work for!

SYKES Home Powered by Alpine Access Inc. is now hiring for a Work from Home Call Center Professional (CCP) who can provide top-notch virtual customer service.  As an SYKES Home Powered by Alpine Access employeenot a contractoryoull experience a different kind of job, working from the comfort of your own home office. Because of our many clients, we can offer a wide variety of calls that you might find exciting: Customer Service, Account Management, Technical Support, Billing/Collections, and Inbound Sales.


  • Answer back to back calls and resolving issues
  • Communicate  clearly and empathetically in both positive and negative situations
  • Multi-task while on the phone resolve the issue while maintaining a short call time
  • Maintain empathy and professionalism - Do you hear someones situation and are able to put yourself in their shoes? Are you able to be the voice of the company while staying calm in escalated customer situations?
  • Resilience - when you get stressed, are you able to maintain your neutral point of view? Do you stay calm under pressure?


  • Willing and able to regularly work weekends
  • 18 years of age or older
  • Legally authorized to work in the United States
  • High School Diploma or equivalent
  • Excellent organizational and administrative skills, Strong ability to multi task, Positive and professional attitude
  • Home office that meets minimum qualifications (specific computer requirements, Internet, telephone line and headset). More details will be provided as you go through our application process.


  • Legitimate, work from home opportunity with a large, reputable company
  • Access to health benefits
  • Paid training to ensure our employees are successful
  • Career advancement and performance incentives
  • Saving over $5,000 per year on not having to commute
  • Flexibility in work schedules and true work/life balance

Find out why SYKES Home has been the Employer of Choice for so many people who want to transition their career from the office to their home!  Click "Apply Now" to ensure that your home office meets our minimum qualifications and to submit your application online!

SYKES Home Powered by Alpine Access is an Equal Opportunity Employer. Background check required prior to employment. We do not hire in the following States: AK, CA, HI, MA, MT, NM, OH, VT.