Customer Support

Location
Sterling, Loudoun, Virginia
Posted
Jul 11, 2014
Closes
Aug 15, 2014
Function
Customer Service
Hours
Full Time
Customer Support / Customer Service

Do you enjoy interacting with people and are self-motivated? Are you looking for a fun, competitive work environment with growth opportunity?


ETS Corporation is an international corporation headquartered in Sterling, Virginia, with satellite offices in Germany, Canada, and Ireland is currently looking for a highly motivated and creative individual to fill our Customer Support position. If you have high energy, a positive, enthusiastic attitude and can multi- task while handling a high volume of calls, this position may be for you!

You must be able to support our customer base with a smile and be able to adapt to a rapidly changing environment. You must also have strong oral & written skills, a strong work ethic and the ability to support customers through email and inbound/outbound calls. Ability to identify and resolve technical issues through troubleshooting as well as follow up with customers to ensure successful resolution. One to 2 years of experience providing technical and customer support is preferred. Must have a High School diploma/college degree preferred. Must be comfortable working with web-based software and be proficient with Microsoft Suite. Must be able to pass a pre-employment background check.

We believe that our employees are our most valuable resource and offer growth opportunities, great benefits including medical, dental and 401k and a competitive salary.

If interested, forward your cover letter and resume to: Attn: Customer Service position at careers@etsms.com.