Enrollment Representative/Outbound Call Ctr.

Location
Columbia, Howard, Maryland
Posted
Jul 02, 2014
Closes
Sep 29, 2014
Ref
[AD71873]
Function
Customer Service
Career Level
Entry Level
Hours
Contract
Job Summary:
SPARKS is currently recruiting for Enrollment Representatives/Outbound Call Center Reps. to support the enrollment department of a progressive educational organization located in Columbia, MD. If you have proven Call Center experience, you won’t want to miss this opportunity to work with a well-known organization in a busy, fast paced and fun environment. These long term contract opportunities won’t last long, call today for immediate consideration! 301-326-2525

Responsibilities:
• Place outbound scripted calls to families of prospective students.
• Provide information and next steps to families on how to proceed with the enrollment process.
• Schedule families for online or onsite informational events.
• Be a positive team player and assist with reasonable duties over and above standard duties.
• Maintain an average of 12 – 15 calls per hour to ensure call goals are met.

Requirements:
• Previous call center experience
• Excellent communication skills (written/verbal)
• Excellent computer skills
• Great attention to detail
• Ability to work 12:00 PM -8:30 PM, opportunity for overtime

Qualified candidates should send their resume or call SPARKS at 301-326-2525 for additional details.

We look forward to discussing your background, your current job search and your potential career path with SPARKS!