Call Center

Location
Laurel, Prince Georges, Maryland
Posted
Sep 10, 2014
Closes
Dec 10, 2014
Ref
[KRC]
Function
Customer Service
Industry
Healthcare
Career Level
Entry Level
Hours
Contract

Job Summary:
Sparks is hiring for Full Time Business Day Survey Center Telephone Interviewers. Candidates will be responsible for making outbound survey/customer service calls. Following a script, employees will be conducting surveys to follow up on patient's experience after they have visited a healthcare facility. If you are looking for a great job on a part time basis, you won't want to miss this opportunity! Call us for immediate consideration!!! 301-326-2525

Responsibilities:
• Conduct telephone surveys using computer-assisted telephone interviewing system
• Collect complete and accurate information from the interviewees
• Ability to read and follow a standardized scripts and procedures
• Collect, manage and maintain confidentiality of the information gathered

Requirements:
• Have solid knowledge retention skills and listening abilities
• Have outstanding customer service skills and abilities and a can do attitude
• Candidates must have good grammar skills and have the ability to read aloud from a script with enthusiasm
• Hours are weekday (5 days per week) Monday Through Friday 9:00am - 5:30pm

Qualified candidates should send their resume or call SPARKS at for additional details.

We look forward to discussing your background, your current job search and your potential career path with SPARKS!