Service Advisor

Employer
Location
Capitol Heights, Prince Georges, Maryland
Posted
Sep 20, 2016
Closes
May 06, 2017
Function
Customer Service
Industry
Automotive, Other
Hours
Full Time

Service Advisor 
POHANKA HYUNDAI - Capitol Heights, MD 20743 
$50,000 a year

Service Advisor Growing import dealer is seeking an organized and detailed Service Advisor. We are a Drug Free company. Service Advisor responsibilities

  • Greeting customers promptly
  • Obtaining customer and vehicle information
  • Clearly reporting all vehicle symptoms as described by the customer
  • Determining and recommending needed maintenance base on age, mileage and history of vehicle
  • Prepare a complete and accurate estimate of cost for labor and parts
  • Establish follow up time
  • Monitor the progress of each vehicle throughout the day, and updating customers frequently
  • Verifying that the final invoice reconciles with the work performed on the repair order
  • Explaining all completed work and charges to customers

Job Requirements

  • Proven record of achieving exceptional Customer Satisfaction
  • Past experience as a Service Advisor, Assistant Lane Manager or Service Consultant is a must
  • Above average energy level
  • A desire for a long term career with a growing organization
  • Personal and professional integrity
  • ADP/CDK computer experience a plus

Benefits

  • Full benefits package including 401K, full range of insurance options, and competitive vacation program.

Job Type: Full-timeRequired experience:

  • Service Advisor / Assistant Service Manager: 1 year

Job Type: Full-time
Required experience:

  • Automotive Service Advisor: 1 year

Required license or certification:

  • Valid Drivers license

Job Type: Full-time

Salary: $50,000.00 /year

Job Location:

  • Capitol Heights, MD 20743