Service Advisor

Employer
Pohanka
Location
Capitol Heights, Prince Georges, Maryland
Posted
Sep 20, 2016
Closes
May 06, 2017
Function
Customer Service
Industry
Automotive, Other
Hours
Full Time

Service Advisor 
POHANKA HYUNDAI - Capitol Heights, MD 20743 
$50,000 a year

Service Advisor Growing import dealer is seeking an organized and detailed Service Advisor. We are a Drug Free company. Service Advisor responsibilities

  • Greeting customers promptly
  • Obtaining customer and vehicle information
  • Clearly reporting all vehicle symptoms as described by the customer
  • Determining and recommending needed maintenance base on age, mileage and history of vehicle
  • Prepare a complete and accurate estimate of cost for labor and parts
  • Establish follow up time
  • Monitor the progress of each vehicle throughout the day, and updating customers frequently
  • Verifying that the final invoice reconciles with the work performed on the repair order
  • Explaining all completed work and charges to customers

Job Requirements

  • Proven record of achieving exceptional Customer Satisfaction
  • Past experience as a Service Advisor, Assistant Lane Manager or Service Consultant is a must
  • Above average energy level
  • A desire for a long term career with a growing organization
  • Personal and professional integrity
  • ADP/CDK computer experience a plus

Benefits

  • Full benefits package including 401K, full range of insurance options, and competitive vacation program.

Job Type: Full-timeRequired experience:

  • Service Advisor / Assistant Service Manager: 1 year

Job Type: Full-time
Required experience:

  • Automotive Service Advisor: 1 year

Required license or certification:

  • Valid Drivers license

Job Type: Full-time

Salary: $50,000.00 /year

Job Location:

  • Capitol Heights, MD 20743