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Crisis Operations Specialist

Washington, D.C
Closing date
Nov 26, 2023

  • Performs professional research and authoritative analysis used to develop strategies, plans, instructions and guidance for application and incorporation into international crisis operations policies, programs and/or operational functions.
  • Serves as an expert on compliance, policy, program, and/or operational function issues, and develops policies, strategies, business processes, procedures, and plans for office- and bureau-wide application.
  • Assesses effectiveness or recommends improvement of program and/or operational processes, and systems encompassing difficult and diverse issues that affect aspects of major international crisis operations programs.
  • Identifies and proposes solutions to problems that are of major importance to planning the direction for future international crisis programs and/or operational functions that have implications for foreign and national security policy, and strategy.
  • Maintains relationships and serves as a liaison with sources of information inside and outside of the Agency to asses, coordinate, and review new or unusual circumstances, variations in approach and incomplete or conflicting information
  • Actively participates in appropriate policy formulation for crisis programs and/or operations, and reviews liaison activities for agency-wide programs and/or operational functions as they pertain to the area of expertise.


Conditions of Employment

  • United States Citizenship is required.
  • Relevant experience (see Qualifications below).
  • Must be able to obtain and maintain a security clearance.
  • Males born after 12/31/1959 must be registered with the Selective Service.
  • You may be required to serve a two-year probationary period if selected.
  • Direct Deposit/Electronic Funds Transfer is required


Description of Organization: The Bureau for Humanitarian Assistance (BHA) provides global leadership and a strategic approach in humanitarian response, promoting human welfare, alleviating suffering, and providing the foundations for transformative change and self-reliance serving both national foreign policy interests and people in need of humanitarian assistance. BHA fulfills USAID's role as the lead U.S. Government Agency for responding to emergencies and disasters overseas with both food and non-food emergency assistance, as well as providing a holistic approach to USAID's programming across the spectrum of preparing for, responding to, mitigating, and preventing disasters.
The Office of Humanitarian Business and Management Operations (HBMO) is responsible for maintaining 24/7 operability by providing leadership, planning, quality assurance, technical expertise, and process management. HBMO ensures effective stewardship of the Bureau's support services, including workforce planning, staffing, financial management, internal controls, facilities operations, and infrastructure.

These positions are in HBMO's Audit, Risk and Performance Management Division, which leads BHA's strategic approach to risk management and ensures compliance with internal controls and external reporting requirements. ARPM is also responsible for monitoring compliance with USAID policy and U.S. Government regulations; managing BHA's response to annual USAID internal control exercises, such as the Enterprise Risk Management (ERM) risk profile and Federal Managers Financial Integrity Act assessment; performing preaward surveys; and managing partnervetting of BHA recipients.

Basic Requirements:

The first step in the evaluation process requires meeting Basic Requirements, Specialized Experience, and Selective Placement Factor stated below. Please refer to the "How You Will Be Evaluated" section for further details. Ensure that all relevant experience is clearly stated in your resume and unofficial transcripts are submitted to verify your education level.

To qualify for this position, you must meet one of the following requirements:

Degree: major or equivalent, or a combination of courses totaling at least 24 semester hours, in international law and international relations, political science, economics, history, sociology, geography, social or cultural anthropology, law, statistics, or in the humanities; or 12 semester hours in one of the above disciplines and 12 semester hours in statistics/quantitative methods.


Combination of education and experience: courses equivalent to a major, or a combination of related courses totaling at least 24 semester hours, as shown in A above, plus appropriate experience or additional education.


Experience: four years of appropriate experience in one or more of the fields listed above in work associated with international organizations, problems, or other aspects of foreign affairs.

Specialized Experience:
GS-14: You must have one year of specialized experience at a level of difficulty and responsibility equivalent to the GS-13 level in the Federal service. One year of experience refers to full-time work; part-time work is considered on a prorated basis. Examples of qualifying specialized experience at the next lower level for this position includes:

(a) Leading strategic approaches to ensure compliance with internal controls and external reporting requirements in humanitarian programs.
(b)Previous management expertise in mentoring team members and providing professional growth opportunities.
(c) Previous experience in responding to OIG audits and recommendations, developing Enterprise Risk Management profiles and developing business processes to strengthen internal controls.
(d)Strong familiarity with U.S. Government regulations and or GAO Green Book which sets internal control standards for the U.S. Government.
Please note that qualifying specialized work experience may have been gained through a variety of activities, including residence, study, teaching, business or commercial activities, military service, newspaper work, military or civil government activities, missionary or international relief work, or other foreign work experience. Make sure to document your experience thoroughly in your resume.

Selective Placement Factor:

This position has a Selective Placement Factor, which is a skill, knowledge, ability, or other characteristic essential for the job's satisfactory performance. The Selective Placement Factor represents the minimum requirements for this position and is a prerequisite for appointment. Applicants who do not meet the Selective Placement Factor are ineligible for further consideration.

Selective Placement Factor: Your resume must demonstrate experience designing or managing international civilian humanitarian assistance policies, processes, or operational and management functions .

Experience includes both paid and unpaid activities, such as volunteer work through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional, philanthropic, religious, spiritual, community, student, social). Volunteer work provides training and experience that can translate directly to paid employment. Qualifying experience, including volunteer experience, that aligns with the duties of this position will be considered.


Review the Basic Requirements of this vacancy announcement for education requirements. Unofficial transcripts are required at the point of submission since these positions do have a minimum education requirement.

If you have received your education at a foreign college or university, you may use it to meet the education requirements as long as you can demonstrate that the foreign education is similar to that you would have received in an accredited educational institution in the United States. You must provide such evidence with your application. Find a list of accredited organizations recognized for interpreting foreign education credentials at .

Additional information

USAID is an independent agency that provides foreign policy guidance to the Secretary of State. With headquarters in the District of Columbia, we operate in more than 100 countries worldwide to help support and promote U.S. foreign policy interests. USAID's mission is to help vulnerable populations worldwide by providing aid when crises occur, rights are repressed, and hunger, disease, and poverty limit opportunities. We maintain a commitment to providing a safe and respectful workplace, free from sexual misconduct, harassment, exploitation, and abuse. For more information about USAID, you can visit our website at . If you want to know more about human trafficking or ways to address it, visit .

Please note that the security clearance level requirement for this position may vary based on the nature and responsibilities of the job. Applicants will be informed about the required security clearance level prior to the interview being scheduled. Some positions may require a Top Secret security clearance, specifically those which require significant time spent overseas.

Equal Employment Opportunity: USAID is an equal opportunity employer, providing reasonable accommodations for applicants or employees with disabilities. For help with reasonable accommodations, please contact the Reasonable Accommodation Division in the Office of Civil Rights at .

Reasonable Accommodation Policy: USAID is committed to equal employment opportunity; therefore, reasonable accommodations are available to applicants and employees with disabilities. If you need an accommodation for any part of the application and hiring process, please notify the Reasonable Accommodation Division in the Office of Civil Rights at .

Reasonable accommodation decisions are made on a case-by-case basis. To learn more about the Reasonable Accommodation Division, please visit our website at: .

Telework is allowed, see for more information.

Selective Service Registration may be required, visit to learn more.

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