This job has expired

Web Content Editor

Washington Metropolitan Area Transit Authority
Washington D.C
Closing date
Nov 21, 2023

Job Details

Minimum Qualifications:

Graduation from an accredited college or university with a Bachelor's degree in Business Administration, Computer Science or Information Technology. Five (5) years progressively responsible experience in editing, writing or journalism either in print or on website.

Familiar with a variety of the field's concepts, practices and procedures.

Or, an equivalent combination of post-secondary education with seven (7) years of progressively responsible experience in editing, writing or journalism either in print or on website. Familiar with a variety of the field's concepts, practices and procedures.

Medical Group:

Satisfactorily complete the medical examination for this position, if required. The incumbent must be able to perform the essential functions of this position either with or without reasonable accommodations.

Job Summary/Duties:

The purpose of this position is to perform all necessary writing and editing assignments associated with the successful development, maintenance and expansion of Web site content, graphics, and interactive functionality; and, to ensure that requirements of all technical and target customer groups are met for all WMATA departments. This position reports to the Senior Web Program Manager in the Department of Information Technology.

Ensures development and maintenance of Web site content, graphics, and interactive functionality consistent with identified requirements of target technical customer groups.

Manages cross-functional Web site content development efforts as well as develops and edits as appropriate. Coordinates cross-functional site maintenance process, assignment of page-level responsibility for content, graphics, interactive functionality approval, testing and implementation.

Analyzes Web site usage reports and other sources of internal and external information, including competing and/or industry Web sites, to identify sources of site improvement and expansion; presents recommendations for site enhancement.

Provides direction and support to subsidiaries and internal departments on the development of independent Web sites or appropriate content to be added to the public WMATA Web site.

Assists WMATA departments in communicating their information and ideas more effectively to Metro customers.

Provides streamlined, easy-to-use instruction (plain English) for new online customer service applications.

Develops Internet policies, standards and guidelines for all WMA TA Web site content.

Maintains consistent and uniform look and feel throughout all WMATA Internet and Intranet Web sites.

Enhances WMATA web content with such elements as video, still photography, graphics and design. Continuously checks Web sites for currency of information and updates or requests new information as necessary.

The above duties and responsibilities are not intended to limit specific duties and responsibilities of any particular position. It is not intended to limit in any way the right of supervisors to assign, direct and control the work of employees under their supervision.

Evaluation Criteria

Consideration will be given to applicants whose resumes demonstrate the required education and experience. Applicants should include all relevant education and work experience.

Evaluation criteria may include one or more of the following:
  • Skills and/or behavioral assessment
  • Personal interview
  • Verification of education and experience (including certifications and licenses)
  • Criminal Background Check (a criminal conviction is not an automatic bar to employment)
  • Medical examination including a drug and alcohol screening (for safety sensitive positions)
  • Review of a current motor vehicle report


WMATA is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by applicable federal law.

This posting is an announcement of a vacant position under recruitment. It is not intended to replace the official job description. Job descriptions are available upon confirmation of an interview.


The Washington Metropolitan Area Transit Authority operates the second largest rail transit system and the fifth largest bus network in the United States. Safe, clean and reliable, "America's Transit System" transports more than a third of the federal government to work and millions of tourists to the landmarks in the Nation's Capital.

Metro has earned a worldwide reputation for security and architectural beauty. WMATA is clearly the employer of choice for over 10,000 area residents. The Authority was created in 1967 by an interstate compact to plan, develop, build, finance and operate a balanced regional transportation system in the National Capital area. Construction of the Metrorail system began in 1969. Four area bus systems were acquired in 1973. The first phase of Metrorail began operation in 1976. The final leg of the original 103-mile rail network was completed in early 2001. Metrorail now operates 83 stations. One line extension and three new stations are now under construction.

Metrorail and Metrobus serve a population of 3.4 million within a 1,500-square-mile area. The transit zone consists of the District of Columbia, the suburban Maryland counties of Montgomery and Prince George's and the Northern Virginia counties of Arlington, Fairfax and Loudoun and the cities of Alexandria, Fairfax and Falls Church. Overall, about 40 percent of the region's residents commute to work on Metro.

Metro and the federal government are partners in transportation. Half of the 83 Metrorail stations serve federal facilities and 36 percent of the local federal workforce uses Metro. We are committed to being an integral part of the Washington metropolitan area by ensuring the best in safe, reliable, cost-effective and responsive transit services, by promoting regional mobility and by contributing toward the social, economic and environmental well-being of our community. Employees are Metro.; We are committed to providing a working environment that fosters a high standard of performance, recognition for contributions and innovations, mutual respect and a healthy quality of life.

We are committed to developing ourselves through technology, training and education. We recognize our diversity as a source of strength that enables us to attain individual and Authority goals. In addition to competitive salaries, Metro employees enjoy a number of attractive benefits. These benefits include paid time off in the form of vacations, holidays and sick leave; medical, dental, life insurances as well as long term disability. Retirement is planned for through a defined contribution plan and a deferred compensation plan. Alternative work schedules, teleworking and free transportation on Metrorail and Metrobus make for an great benefits package for WMATA employees.Jump to our website to apply online for current openings and save the link for future vacancies as they occur.



Company info
600 Fifth St. NW

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