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Lean Continuous Quality Improvement Engineer

Washington Metropolitan Area Transit Authority
Washington D.C
Closing date
Nov 29, 2023

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Job Details

Marketing Statement

Metro is looking for an enthusiastic professional to support the development and implementation of an enterprise-wide quality assurance program for capital construction. As a Lean Quality Improvement Engineer, you will join the Project Delivery Department and be a part of the team that manages and delivers capital projects in support of Metro's overall mission to provide safe, reliable, and affordable transportation options throughout the region.

This job may be a great opportunity if you:
  • Have experience developing and implementing quality assurance programs for construction from an enterprise-wide standpoint
  • Effectively understand and communicate quality requirements for civil, mechanical, and electrical work scopes
  • Have coached and mentored other quality engineers and construction professionals.

The job tasks may include, but are not limited to, the development of guidance manuals and procedures for construction quality assurance; defining and driving consistent implementation of root cause analysis, and corrective and preventive actions; and process evaluations to identify efficiencies, cost savings, and other opportunities for improvement.



Graduation from an ABET-accredited college or university program with a bachelor's of science in mechanical, civil, electrical, industrial engineering, engineering management or related engineering discipline.

In lieu of a Bachelor's degree, a high school diploma and four (4) years of progressively responsible engineering experience in a Quality Assurance quality, industrial, or manufacturing engineering environment will be considered.


A minimum of seven (7) years of progressive responsibility and experience in a quality or engineering field.


Possession of a current, valid local motor vehicle operator's license issued from the state of residence.

Ability to acquire and ASQ (American Society of Quality) certification as a QCE (Certified Quality Engineer) within 18 months of hire.


Possession of a current Professional Engineer (PE) certificate highly preferred, or the ability to obtain a Professional Engineer (PE) certificate within 12 months of hire.

Quality Improvement Associate (CQIA) certification.

Trained or certified in Lean Six Sigma preferably to at least a Green Belt and more preferably a Black Belt certification.

Project Management Professional (PMP) certification.

Medical Group:

Satisfactorily complete the medical examination for this position, if required. The incumbent must be able to perform the essential functions of this position either with or without reasonable accommodations.


The Lean Quality Improvement (LCQI) Engineer serves as the QICO resident engineer and subject matter expert (SME) responsible for maximizing organizational quality, performance, efficiency, and cost savings by proactively identifying areas for improvement. This role handles the day-to-day quality issues within operations and maintenance and leads both quality and lean initiatives utilizing engineering and lean principals and techniques while analyzing, reporting, training and communicating improvement activities.

The LCQI Engineer is responsible for ensuring that all Authority operations and services provide a stringently high level of quality to win back customers and assure their expectations and experience. The LCQI Engineer engineers, designs and implements a quality system to measure the Authorities performance, reports on findings, liaises with managers and staff in engineering, maintenance, materials as well as vendors and suppliers to coordinate methods to address and eliminate deficiencies.


Design and develop methods and processes to support quality control, inspection and check lists based upon strong engineering concepts that introduce quantitative measures that better determine the level of quality in relation to engineering design and specification criteria.

Develops quality assurance standards to improve document review quality, consistency, and accuracy.

Design and develop inspection and receiving measurement and test procedures, processes, and check lists for inbound materials that introduce quantitative measures that better demand vendor and supplier quality in relation to engineering test, tolerance and specification criteria.

Partners with engineering, maintenance, and supply chains to improve, streamline, and sustain processes with a primary focus on quality, safety, reliability, and delivery of customer success.

Leads teams of Quality Assurance Officers and Inspectors to maximize organizational quality, performance, efficiency, and cost savings by proactively identifying areas for improvement.

Evaluates and recommends new tools and processes that can improve current work methods, increase safety and operational efficiencies.

Evaluates and recommends new measurement tools, gauges and methodologies that can improve current measurement standards and increase accuracy.

Leads cross-functional continuous quality improvement workshops with QMA, engineering, maintenance and supply chain organizations.

Executes continuous improvement strategies by translating business objectives into actionable projects.

Performs root cause and statistical analysis against audit finding items discovered during quality control, inspection, and test procedures. Develops reports highlighting cause, formulates quality improvement strategies and implements solutions.

Develops training programs to align with quality programs and processes.
  • The essential duties listed are not intended to limit specific duties and responsibilities of any particular position. Nor is it intended to limit in any way the right of managers and supervisors to assign, direct and control the work of employees under their supervision.

Evaluation Criteria

Consideration will be given to applicants whose resumes demonstrate the required education and experience. Applicants should include all relevant education and work experience.

Evaluation criteria may include one or more of the following:
  • Skills and/or behavioral assessment
  • Personal interview
  • Verification of education and experience (including certifications and licenses)
  • Criminal Background Check (a criminal conviction is not an automatic bar to employment)
  • Medical examination including a drug and alcohol screening (for safety sensitive positions)
  • Review of a current motor vehicle report


WMATA is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by applicable federal law.

This posting is an announcement of a vacant position under recruitment. It is not intended to replace the official job description. Job descriptions are available upon confirmation of an interview.


The Washington Metropolitan Area Transit Authority operates the second largest rail transit system and the fifth largest bus network in the United States. Safe, clean and reliable, "America's Transit System" transports more than a third of the federal government to work and millions of tourists to the landmarks in the Nation's Capital.

Metro has earned a worldwide reputation for security and architectural beauty. WMATA is clearly the employer of choice for over 10,000 area residents. The Authority was created in 1967 by an interstate compact to plan, develop, build, finance and operate a balanced regional transportation system in the National Capital area. Construction of the Metrorail system began in 1969. Four area bus systems were acquired in 1973. The first phase of Metrorail began operation in 1976. The final leg of the original 103-mile rail network was completed in early 2001. Metrorail now operates 83 stations. One line extension and three new stations are now under construction.

Metrorail and Metrobus serve a population of 3.4 million within a 1,500-square-mile area. The transit zone consists of the District of Columbia, the suburban Maryland counties of Montgomery and Prince George's and the Northern Virginia counties of Arlington, Fairfax and Loudoun and the cities of Alexandria, Fairfax and Falls Church. Overall, about 40 percent of the region's residents commute to work on Metro.

Metro and the federal government are partners in transportation. Half of the 83 Metrorail stations serve federal facilities and 36 percent of the local federal workforce uses Metro. We are committed to being an integral part of the Washington metropolitan area by ensuring the best in safe, reliable, cost-effective and responsive transit services, by promoting regional mobility and by contributing toward the social, economic and environmental well-being of our community. Employees are Metro.; We are committed to providing a working environment that fosters a high standard of performance, recognition for contributions and innovations, mutual respect and a healthy quality of life.

We are committed to developing ourselves through technology, training and education. We recognize our diversity as a source of strength that enables us to attain individual and Authority goals. In addition to competitive salaries, Metro employees enjoy a number of attractive benefits. These benefits include paid time off in the form of vacations, holidays and sick leave; medical, dental, life insurances as well as long term disability. Retirement is planned for through a defined contribution plan and a deferred compensation plan. Alternative work schedules, teleworking and free transportation on Metrorail and Metrobus make for an great benefits package for WMATA employees.Jump to our website to apply online for current openings and save the link for future vacancies as they occur.



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600 Fifth St. NW

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