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Associate Vice President, Acute Revenue Cycle

Adventist HealthCare
Gaithersburg, MD
Closing date
Dec 5, 2023

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Job Details

Adventist HealthCare seeks to hire an experienced Associate Vice President of Acute Revenue Cycle who will embrace our mission to extend God's care through the ministry of physical, mental and spiritual healing.

As a Associate Vice President of Acute Revenue Cycle you will:
•Proactively lead and support the hospital Revenue Cycle processes and teams.
•Lead multi-disciplined teams to integrate their solutions & services.
•Direct implementation projects & liaise with Revenue Cycle Leadership
•Build & maintain relationships with key customers covering a range of business sectors.
•Provide insights to enhance delivery models & outcomes that meet Revenue Cycle leadership needs.
•Collaborate with implementation & development teams to enhance service delivery.
•Be responsible for the maintenance of the governance model and meeting structure.
•Understand, meet and exceed set department goals.
•Responsible for special customer projects.
•Apply legal compliance and compliance with customer policies & procedures.
•Provide reports and statistical/analytical information for management and customers.
•Provide timely reporting
•Review adjustments and refund requests.
•Maintain continual communication with Service Center to identify areas for improvement from customer to improve productivity and results.
•A/R Analysis, including but not limited to: Bad Debt, Charity, Aging, Cash Collections, Payer Realization Rates, Credit Balances, Charge Capture, and CDM.
•Monitor unbilled inventory and work to ensure compliance with targets.
•Place and manage on-site and remote team members
•Establish and manages effective, consistent communication with assigned Entity.
•Identifies and address business needs; provides guidance and timely responses to questions and requests.
•Provide analysis and context for monthly performance data.
•Complete analysis of issues for action, presents this information and assists the Entity implement action plans.
•Provide and implements plans to improve billing performance.
•Partner with various departments to achieve goals (i.e. Managed Care, IT, Compliance)
•Identify and solutions to reduce denials.
•Upon identification of issues, researches issue to determine whether it is an isolated instance or a trend and follows up the appropriate Revenue Cycle Directors, Medical Center Leadership team, and VP as appropriate or to facilitate communication and resolution of the issues.
•Attend and participates in committees and task forces as assigned.
•Other duties as assigned

Qualifications include:
•Bachelor's Degree in business or heath care administration required
•Minimum of ten (10) years' experience with a healthcare provider, a revenue cycle business process outsourcing company, or Revenue Cycle leadership at the senior management level.
•Has held a leadership role in an acute Healthcare Organization
•PC skills in a Windows environment are required. Knowledge and utilization of desktop applications to include Word and Excel is essential.
•Innovative, motivated & able to lead by example.
•Excellent verbal and written communication skills.
•Ability to initiate and follow through on projects and work independently with minimal supervision required.

Work Schedule:

Monday to Friday

At Adventist HealthCare our job is to care for you.

We do this by offering:
  • Work life balance through nonrotating shifts
  • Recognition and rewards for professional expertise
  • 403(b) retirement plan
  • Free Employee parking
  • Benefits Eligible Positions:
    • Competitive, comprehensive benefit plans [including health, employer-paid disability and life insurance, PTO]
    • Employer retirement contribution and match after 1-year of eligible employment with 3 year vesting
    • Ancillary benefits such as flexible spending, legal and pet insurance to meet the needs of employees and their eligible family members
    • Subsidized childcare at participating childcare centers

As a faith-based organization, with over a century of caring for the communities in the Maryland area, Adventist HealthCare has earned a reputation for high-quality, compassionate care. Adventist HealthCare was the first and is the largest healthcare provider in Montgomery County.

If you want to make a difference in someone's life every day, consider a position with a team of professionals who are doing just that, making a difference.

Join the Adventist HealthCare team today, apply now to be considered!

COVID-19 Vaccination

Adventist HealthCare requires all applicants to be fully vaccinated for COVID-19 before commencing employment. Applicants may be required to furnish proof of vaccination and, if needed, may elect to be vaccinated at any community pharmacy or location offering COVID-19 vaccinations.

Tobacco and Drug Statement

Tobacco use is a well-recognized preventable cause of death in the United States and an important public health issue. In order to promote and maintain a healthy work environment, Adventist HealthCare will not hire applicants for employment who either state that they are nicotine users or who test positive for nicotine and drug use.

While some jurisdictions, including Maryland, permit the use of marijuana for medical purposes, marijuana continues to be classified as an illegal drug under the federal Controlled Substances Act. As a result, medical marijuana use will not be accepted as a valid explanation for a positive drug test result.

Adventist HealthCare will withdraw offers of employment to applicants who test positive for Cotinine (nicotine) and marijuana. Those testing positive are given the opportunity to re-apply in 90 days, if they can truthfully attest that they have not used any nicotine products in the past ninety (90) days and successfully pass follow-up testing. ("Nicotine products" include, but are not limited to: cigarettes, cigars, pipes, chewing tobacco, e-cigarettes, vaping products, hookah, and nicotine replacement products (e.g., nicotine gum, nicotine patches, nicotine lozenges, etc.).

Equal Employment Opportunity
Adventist HealthCare is an Equal Opportunity/Affirmative Action Employer. We are committed to attracting, engaging, and developing the best people to cultivate our mission-centric culture. Our goal is to have a welcoming, equitable, and safe place to work and grow for all employees, no matter their background. AHC does not discriminate in employment opportunities or practices on the basis of race, ethnicity, color, religion, sex, national origin, age, disability, sexual orientation, gender identity, pregnancy and related medical conditions, protected veteran status, or any other characteristic protected by law.

Adventist HealthCare will make reasonable accommodations for applicants with disabilities, in accordance with applicable law. Adventist HealthCare is a religious organization as defined under applicable law; however, it will endeavor to provide reasonable accommodations for applicants' religious beliefs.

Applicants who wish to request accommodations for disabilities or religious belief should contact the Support Center HR Office.


We are a faith-based healthcare organization, based in Montgomery County, Maryland. We are the largest employer in Montgomery County with over 6,000 employees! Our comprehensive approach to caring for our community includes three acute-care hospitals – Shady Grove Medical Center, White Oak Medical Center and Fort Washington Medical Center – as well as two Physical Rehabilitation hospitals, Outpatient centers, Imaging Centers, Urgent Cares, Home Care Services, Employer Health Programs and Physician Networks. We are nationally recognized and honored especially for our Cardiac, OB, Cancer, Stroke, Orthopedic, Rehabilitation and Mental Health services. Our mission is to extend God's care through the ministry of physical, mental and spiritual healing. At its core, our mission expresses who we are, why we exist and the purpose behind what we do. These words are reflective of God’s character as outlined in the Bible and honor the Seventh-day Adventist Church’s long-standing commitment to healing. You will also find that many of the beliefs and standards of conduct at AHC are universal beliefs that are recognized across many faith traditions.

Company info
820 West Diamond Avenue
Suite 600

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