Senior Hardware/Software Technician

Chenega MIOS
Washington, District Of Columbia
Closing date
Dec 20, 2023

View more

Government and Public Services
Full Time

Job Details


Senior Hardware/Software Technician

Washington, DC

Are you ready to enhance your skills and build your career in a rapidly evolving business climate? Are you looking for a career where professional development is embedded in your employer's core culture? If so, Chenega Military, Intelligence & Operations Support (MIOS) could be the place for you! Join our team of professionals who support large-scale government operations by leveraging cutting-edge technology and take your career to the next level!

As one of the newest Chenega companies, Chenega Defense & Aerospace Solutions (CDAS) was developed with the purpose of providing expert Engineering and Technical Support Services to federal customers.

The Senior Hardware/Software Technician supports monitors, tests, and troubleshoots hardware and software problems with the SSP network.

  • Recommend and schedule repairs.
  • Provideend-user support for all SSP network-based applications.
  • Install and configure workstations, laptops, and iPhones.
  • Troubleshoot VPN issues with SSP-furnished equipment.
  • ProvideWindows operating system support - Windows 10 installation, patching, troubleshooting, and deployment.
  • Research and troubleshoot issues with Microsoft Office 2010/2013/2016.
  • Install and troubleshoot issues with a variety of SSP-specific developed and 3rdparty software.
  • Collaborate with other onsite contractors to manage and contain network spillages.
  • Work with the SPCIO office to prepare for IT Accreditation and cyber security inspections.
  • Provide guidance and mentorship to junior technicians or IT staff.
  • Independently diagnose and resolve complex hardware and software issues.
  • Use critical thinking and problem-solving skills to determine the root causes and implement effective solutions.
  • Plan and manage IT projects independently, including resource allocation, timelines, and risk assessment, to ensure successful project completion.
  • Independently maintain comprehensive records and documentation of IT configurations, changes, and incidents. Use this information for auditing, reporting, and decision-making purposes.
  • Manage IT budgets and make decisions regarding expenditures, including procurement of hardware and software licenses, within budget constraints.
  • Other duties as assigned.

  • Associate degree or bachelor's degree (preferred) from an accredited institution.
  • High school diploma or GED equivalent and an additional5+ years of experience can be substituted for a degree.
  • 5+ years of IT systems support experience.
  • IT certifications: CompTIA Certification A+, Network+ or Security+.
  • Secret clearance required.

Knowledge, Skills , and Abilities:
  • Ability to make informed and independent decisions that impact the efficiency, security, and functionality of the technology infrastructure.

How you'll grow

At Chenega MIOS, our professional development plan focuses on helping our team members at every level of their careers to identify and use their strengths to do their best work every day. From entry-level employees to senior leaders, we believe there's always room to learn.

We offer opportunities to help sharpen skills in addition to hands-on experience in the global, fast-changing business world. From on-the-job learning experiences to formal development programs, our professionals have a variety of opportunities to continue to grow throughout their careers.


At Chenega MIOS, we know that great people make a great organization. We value our team members and offer them a broad range of benefits. Learn more about what working at Chenega MIOS can mean for you.

Chenega MIOS's culture

Our positive and supportive culture encourages our team members to do their best work every day. We celebrate individuals by recognizing their uniqueness and offering them the flexibility to make daily choices that can help them be healthy, centered, confident, and aware. We offer well-being programs and continuously look for new ways to maintain a culture where we excel and lead healthy, happy lives.

Corporate citizenship

Chenega MIOS is led by a purpose to make an impact that matters. This purpose defines who we are and extends to relationships with our clients, our team members, and our communities. We believe that business has the power to inspire and transform. We focus on education, giving, skill-based volunteerism, and leadership to help drive positive social impact in our communities.

Learn more about Chenega's impact on the world.

Chenega MIOS News-

Tips from your Talent Acquisition team

We want job seekers exploring opportunities at Chenega MIOS to feel prepared and confident. To help you with your research, we suggest you review the following links:

Chenega MIOS web site -

Glassdoor -,23.htm

LinkedIn -

Facebook -

#Chenega Defense & Aerospace Solutions, LLC

Chenega Corporation and family of companies is an EOE.

Equal Opportunity Employer/Veterans/Disabled

Native preference under PL 93-638.

We participate in the E-Verify Employment Verification Program


Chenega Corporation’s Military, Intelligence, and Operations Support (MIOS) Strategic Business Unit (SBU) provides innovative solutions for federal, DOD, and commercial customers worldwide. Founded in 2005 and headquartered in Lorton, Virginia, Chenega MIOS is a shared services division of Chenega Corporation. As an Alaska Native Corporation, 100% of our profits benefit our Native shareholders through preservation of culture and heritage or being reinvested in the business, truly making Chenega a “Corporation with a higher cause.” 

Chenega MIOS provides standard business services to its 20+ wholly-owned companies of Chenega Corporation and assists in managing contracts with a net value of over $600 million. Together, the companies aligned under the MIOS SBU offer a diverse range of capabilities that strengthen our capacity for shared knowledge and mission-focused service to our customers. These capabilities include but are not limited to information technology, systems engineering, records management, and staff services. 

As a 2020 Top Workplace, we are proud to be a Washington Post featured employer and are always looking for dedicated professionals in the DC Metro region. Still, our footprint reaches across the globe with work in 39 states, DC, Guam, and 11 different countries. Please find our DC Metro area positions below, and for more information on Chenega MIOS, our capabilities, and employment opportunities, please visit

Socials Linkedin | Facebook | Glassdoor

Get job alerts

Create a job alert and receive personalized job recommendations straight to your inbox.

Create alert