Manager, Product Management, Decisioning Platforms

Capital One
Richmond, Virginia, United States
Closing date
Dec 9, 2023

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Job Details

West Creek 1 (12071), United States of America, Richmond, Virginia

Manager, Product Management, Decisioning Platforms

Capital One's Card Decisioning Platforms are at the forefront of innovation in creating breakthrough capabilities in our lending ecosystem that benefits hundreds of millions of Americans and fuel growth company-wide. To maximize the leverage of our reusable capabilities in Decisioning as a Service organization, we are building a horizontal service layer to own and operate end to end credit decisioning processes. We will be the bridge between our platform's individual capabilities and the business units who leverage these capabilities to provide seamless end to end experiences to Capital One's customers.

We are seeking Product managers who can work horizontally across platforms and solve complex multi-domain multi-dimensional problems to orchestrate build of end to end innovative real-time, intelligent experiences to drive growth in card acquisitions. As a horizontal product manager, you will be a thought leader with a strategic multidisciplinary mindset, sitting at the interface of business and technology. You will work backwards from the customer objectives to influence and drive transformation in our platform strategy to unlock a flywheel of value creation

Key Responsibilities Include:
  • Developing an end of end understanding of our Decisioning as a Service and surrounding ecosystems to anticipate how changes in one part of system interplay with the rest
  • Systematically partnering with our internal business unit customers to understand their strategic priorities and needs from Decisioning Platforms
  • Collaborating with product and engineering teams across platforms to create a continuous feedback loop to improve our acquisitions service capabilities and move to self-serve
  • Understanding long term roadmaps across decisioning ecosystem and feeding that into scoping/prioritization of business initiatives to create efficiencies
  • Socializing and refining complex acquisitions initiatives by collaborating with capability product/engineering leads and architecture to create solutions
  • Identifying the full set of resources needed for delivery of groomed initiatives and driving prioritization and trade-off conversations as necessary
  • Partnering with Ops, Legal/Compliance, Data governance and Risk to identify if new controls or updates are needed for well managed launch of initiatives
  • Leading development and execution of end to end testing scenarios and validations to launch new initiatives in a well-managed way

We're looking for candidates who are:
  • Intellectually curious and show high level of comfort with ambiguity and complexity
  • Structured problem solvers who can use technical aptitude, communication skills and business outcome focus to align a broad set of stakeholders on a solution
  • Highly fungible and can operate in a rapidly changing environment with a sense of urgency in delivering outcomes
  • Comfortable at thinking big and connecting the dots to align our platform direction with strategic goals of our business segments
  • Exceptional at developing and nurturing relationships with internal customers and platform partners
  • Willing to go deep into systems design conversations and contribute to high level architecture direction

Basic Qualifications:
  • Bachelor's Degree or military experience
  • At least 3 years of product management experience or at least 3 years of experience in product design, agile delivery, business analysis, data science, or software engineering

Preferred Qualifications:
  • Bachelor's Degree in Computer Science or Engineering
  • MBA or Master's degree
  • 3+ years of experience in Technical product management, analytics, solution engineering, or technical consulting.
  • 2+ years of experience working with complex decisioning systems

At this time, Capital One will not sponsor a new applicant for employment authorization for this position.

Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website . Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.

No agencies please. Capital One is an equal opportunity employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to sex (including pregnancy, childbirth or related medical conditions), race, color, age, national origin, religion, disability, genetic information, marital status, sexual orientation, gender identity, gender reassignment, citizenship, immigration status, protected veteran status, or any other basis prohibited under applicable federal, state or local law. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.

If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

For technical support or questions about Capital One's recruiting process, please send an email to

Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.

Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).


We Don’t Only Think Big Things—At Capital One, We Do Big Things.

You’re dedicated to your career. You deserve professional satisfaction and personal fulfillment. You belong at Capital One.

Here, every day brings another chance to do impactful work that matters: helping millions of customers confidently manage their money, building stronger communities and delivering truly disruptive tech. You’ll give your all alongside some of the brightest, most resilient people in the industry—and in return, you’ll enjoy the growth opportunities, support, flexibility and benefits you need for an exhilarating life both on and off the job.

Be inspired. Be yourself. That’s #LifeAtCapitalOne.

Creating a Culture of Belonging

At Capital One, we value diversity, inclusion and belonging at our core. We’re building a place of belonging—where everyone can feel seen, heard, valued and free to be their authentic selves. We want to be a place of opportunity—where associates from all backgrounds innovate for our customers and communities, and build meaningful, fulfilling careers.

We endeavor to be a welcoming and inspiring place for all. We seek and embrace diversity. And we’re committed to having a diverse and inclusive workforce, focused on increasing the representation of underrepresented groups, strengthening our culture of inclusion and belonging and harnessing our scale to invest in our communities.

We’re focused on three core principles to advance diversity, inclusion and belonging across Capital One:

Create a culture of belonging where everyone can thrive and innovate

Attract and develop talent from all backgrounds and experiences

Ensure our systems and programs promote fairness and equity

Get a career with more at Capital One.  Discover it for yourself today.

Capital One is an equal opportunity employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to sex, race, color, age, national origin, religion, sexual orientation, gender identity, protected veteran status, disability or other protected status.


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