This job has expired

Quality Assurance Manager

Bethesda, Maryland
Closing date
Nov 22, 2023

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Technology and Software
Full Time

Job Details

Responsibilities & Qualifications


The contractor shall perform the following duties with a customer first mindset:
  • Responsible for the entire quality program to include visitor and badging services, maintenance services, and asset management.
  • Assist the Program Manager to develop and analyze metrics to measure performance and produce reports to the COTR and CO.
  • Assist the Program Manager to ensure the timely and accurate delivery of CDRLS, accounting of inventory, and running the continuous improvement program.
  • Ensure accurate and timely Configuration Management is implemented across the board.
  • Look for new ways to improve productivity and cut costs;
  • Provides QA leadership and direction for team
  • Troubleshoot issues and provide recommendations for resolutions;
  • Manage QMS to ensure facility and operations comply to standards;
  • Monitor daily QMS operations and communicate with key stakeholders regarding quality;
  • Work with design team to implement corrective actions and improve process and overall product;
  • Monitors processes for compliance;
  • Performs and oversees process and procedures audits and conducts periodic quality training with employees.
  • Responsible for keeping precise systems, processes and equipment in compliance and calibrated.

  • Bachelors degree from an accredited university
  • 5 years of quality or configuration management experience
  • 5 years of recent network configuration and management experience
  • Core Qualifications for the Security System and Technologies Administrator
  • US Citizen
  • Clearance Requirement- TS/SCI + Poly

  • 5 years of relevant technical expertise, specifically with LENEL systems
  • 5 years of recent security system and technologies technical expertise
  • Experience working within physical security systems to include gates, fences, bollards, barricades, sensor systems


We are seeking a Quality Assurance Manager to join our team supporting the ORCHID PROGRAM at Liberty Crossing Intelligence Campus, Tysons, VA and Intelligence Community Campus, Bethesda, MD.

TekSynap is a fast growing high-tech company that understands both the pace of technology today and the need to have a comprehensive well planned information management environment. "Technology moving at the speed of thought" embodies these principles - the need to nimbly utilize the best that information technology offers to meet the business needs of our Federal Government customers.

We offer our full-time employees a competitive benefits package to include health, dental, vision, 401K, life insurance, short-term and long-term disability plans, vacation time and holidays.

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The safety and health of our employees is of the utmost importance. Employees are required to comply with any contractually mandated Federal COVID-19 requirements. More information can be found here .

By applying to a role at TekSynap you are providing consent to receive text messages regarding your interview and employment status. If at any time you would like to opt out of text messaging, respond "STOP".

Additional Job Information

  • Establish Focus
  • Change Management
  • Develop Others
  • Oral Communication
  • Written Communication
  • Interpersonal Awareness
  • Build Relationships
  • Analytical Thinking
  • Conceptual Thinking
  • Strategic Thinking
  • Technical Expertise
  • Initiative
  • Foster Innovation
  • Results Oriented
  • Teamwork
  • Customer Service


The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of the job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
  • Location(s): WASHINGTON METRO AREA (WMA) (Tysons, VA &/or Bethesda, MD)
  • Type of environment: Office
  • Noise level: Low
  • Work schedule: Schedule is day shift Monday - Friday. May be requested to work evenings and weekends to meet program and contract needs.
  • Amount of Travel: 30% within WMA


The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to use hands to handle, feel, touch; reach with hands and arms; talk and hear. The employee is regularly required to stand; walk; sit; climb or balance; and stoop, kneel, crouch, or crawl. The employee is regularly required to lift up to 10 pounds. The employee is frequently required to lift up to 25 pounds; and up to 50 pounds. The vision requirements include close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus.


Citizenship: U.S. Citizenship

Clearance requirement: TS/SCI + Poly


Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.


In order to provide equal employment and advancement opportunities to all individuals, employment decisions will be based on merit, qualifications, and abilities. TekSynap does not discriminate against any person because of race, color, creed, religion, sex, sexual orientation, gender identity, protected veteran status, national origin, disability, age, genetic information or any other characteristic protected by law (referred to as "protected status"). This nondiscrimination policy extends to all terms, conditions, and privileges of employment as well as the use of all company facilities, participation in all company-sponsored activities, and all employment actions such as promotions, compensation, benefits, and termination of employment.

TekSynap is committed to ensuring that our online application process provides an equal employment opportunity to all job seekers, including individuals with disabilities. If you believe you need a reasonable accommodation in order to search for a job opening or to submit an application, please contact for assistance.


TekSynap understands both the pace of technology today and the need to have a comprehensive well planned information management environment. Technology moving at the speed of thought®embodies these principles – the need to nimbly utilize the best that information technology offers to meet the business needs of our Federal Government customers.

The TekSynap founders have worked together for over a decade, supporting customers ranging from small departmental operations & maintenance efforts to leading broad nationwide deployment efforts for agencies such as the U.S. Department of Veterans Affairs. This core management team has operated in leading companies such as SIGNAL Corporation and managed business sectors of over 100M in annual revenue in industry leading companies such as General Dynamics.

At each level this team has absorbed what “works” – for the company, our customers and our employees. We synthesize the best at each level resulting in a unique service provider that combines the infrastructure and process models of larger organizations with an agile ability to cost effectively meet our customer’s requirements.

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