This job has expired

Local Hire (Human Services Specialist - Bilingual)

Employer
USAJobs
Location
Hyattsville, Maryland
Closing date
Oct 3, 2023
Duties

What will I do in this position if hired?

In this position, you will support several phases of delivering the Individuals and Households Program. Typical assignments include:
  • Assisting disaster survivors by providing knowledge about programs and services available.
  • Providing disaster assistance program overviews and application assistance to disaster survivors.
  • Managing and coordinating information processing.
  • Interpreting speech and/or materials between English and Spanish.

What else do I need to know?

This announcement is for a position as a FEMA Local Hire. Local Hire employees Help FEMA respond to, recover from and mitigate all hazards by performing a variety of emergency management functions which are not limited to disaster survivor assistance, conducting and verifying damage assessments, and providing administrative, financial and logistical support.

Local Hires are Temporary Positions. The Local Hire Program is an appointment type granted under the Robert T. Stafford Disaster Relief and Emergency Assistance Act, Section 306 (b), which authorizes FEMA to appoint such temporary employees as necessary to accomplish work authorized under the Act. Appointments under this authority within FEMA are made to the excepted service and are nonpermanent in nature. A local hire's term of employment is 120 days. Local Hire appointments may be extended, in 120-day increments, based on the needs of the disaster.

FEMA is committed to ensuring that its workforce reflect the diversity of the nation.  At FEMA, our workforce includes the many identities, races, ethnicities, backgrounds, abilities, ages, cultures, and beliefs of the people it serves. To learn about the ongoing diversity and inclusion efforts, reasonable accommodation process, and the FEMA Core Values, please visit  www.fema.gov .   

Requirements

Conditions of Employment

  • You must be a U.S. citizen to be considered for this position.
  • You must successfully pass a background investigation.
  • Selective service registration is required for males born after 12/31/59.
  • Please review "Other Information" section for additional conditions.
  • All candidates must be a high school graduate or possess a GED.
  • Minimum age of eighteen years of age is required.


To ensure the accomplishment of our mission, DHS requires every employee to be reliable and trustworthy. To meet those standards, all selected applicants must undergo, successfully pass, and maintain a background investigation for Moderate Risk as a condition of placement into this position. This may include a credit check after initial job qualifications are determined, a review of financial issues, such as delinquency in the payment of debts, child support and/or tax obligations, as well as certain criminal offenses and illegal use or possession of drugs (please visit: Mythbuster on Federal Hiring Policies for additional information). For more information on background investigations for Federal jobs please visit OPM Investigations .

Please ensure you meet the qualification requirements described below.

Qualifications

All qualifications and eligibility requirements must be met by the closing date of the announcement.

To qualify for this position, you must possess experience:
  • Applying knowledge of recovery programs to provide advice, guidance, and interpretation on a variety of recovery issues;
  • Collecting, verifying, and reconciling data information;
  • Identifying and resolving internal and external casework request;
  • Utilizing computer software to process customer information; and
  • Providing verbal and written communication in both English and Spanish.

Please read the following important information to ensure we have everything we need to consider your application:
  • Do not copy and paste the duties, specialized experience, or occupational assessment questionnaire from this announcement into your resume as that will not be considered a demonstration of your qualifications for this position.
  • Please limit your resume to five pages. If more than five pages are submitted, only the first five pages will be reviewed to determine your eligibility and qualifications.
  • Your resume serves as the basis for experience related qualification determinations, and you must highlight your most relevant and significant work experience and education (if applicable), as it relates to this job opportunity. Please use your own words, be clear, and specific when describing your work history. We cannot make assumptions regarding your experience.

Are you qualifying based on your work experience?
  • Qualifications are based on your ability to demonstrate in your resume that you possess one year of the specialized experience for this announcement at a comparable scope and responsibility. To ensure all of the essential information is in your resume, we encourage you to use the USAJOBS online Resume Builder . If you choose to use your own resume, it must contain the following information organized by experience/position: (1) job title, (2) name of employer, (3) start and end dates of each period of employment (from MM/DD/YY to MM/DD/YY), (4) detailed description of duties performed, accomplishments, and related skills, and (5) hours worked per week (part-time employment will be prorated in crediting experience). Federal experience/positions must also include the occupational series, grade level, and dates in which you held each grade level.
  • Are you a current or former FEMA Reservist/DAE employee? To accurately credit your experience from intermittent positions and Reservist Deployments, you must list the dates (from MM/DD/YY to MM/DD/YY) of deployments that are relevant to your qualifying experience, along with the job title and specific duties you were responsible for during each deployment.
  • Determining length of General or Specialized Experience is dependent on the above information. Failure to provide the above information in your resume may result in your application being found "not qualified."
  • Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional, philanthropic, religious, spiritual, community, student, social). Volunteer work helps build critical competencies, knowledge, and skills, and provides valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.
  • For additional information on crediting experience and/or education, please reference the OPM General Schedule Qualification Standards


Education

No Educational Substitution: There is no educational substitution for this position, and you must meet the qualifications listed in the "requirements" section of this announcement.

Additional information

  • Local hire positions are full time, temporary positions.
  • If you receive a conditional offer of employment for this position, you will be required to complete an Optional Form 306, Declaration for Federal Employment , and to sign and certify the accuracy of all information in your application, prior to entry on duty. False statements on any part of the application may result in withdrawal of offer of employment, dismissal after beginning work, fine, or imprisonment.
  • DHS uses E-verify, an internet-based system, to confirm the eligibility of all newly hired employees to work in the United States. Learn more about E-Verify , including your rights and responsibilities.
  • Deployment travel may be required, based upon agency needs. Deployment expectations can vary and will be discussed with candidates during the selection process.
  • This announcement may be used to fill one or more vacancies.
  • NOTE: Lodging and travel from your residence of record to your duty station in Hyattsville, MD and Denton, TX will not be reimbursed.
  • Applying to this announcement certifies that you give permission for DHS to share your application with others in DHS for similar positions.


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