This job has expired

Supervisory Information Technology Specialist

Washington, D.C
Closing date
Oct 5, 2023

This position will report to the Case Management Systems Office (CMSO) Chief in the Department of Program Services (DPS). The CMSO is seeking a self-motivated professional Supervisory Information Technology Specialist to serve as the Federal Judiciary Digital Services (FJDS) Division Chief. The FJDS Division Chief will support CMSO by providing supervision and coordination of a portfolio of national case management systems currently in use by federal courts or under development. The FJDS Division Chief is responsible for providing a comprehensive, end-to-end concept of the design, development, implementation, and operation of the entire national case management system. The incumbent will also lead the integration of related application activities of the DPS and Department of Technology Services (DTS).

The FJDS Division Chief is responsible for product planning and execution all through the lifecycle of the product development. This is inclusive of gathering and prioritizing requirements for the product, defining the vision for the product, and collaborating with other division chiefs to ensure that the financial and consumer satisfaction goals are met. In addition, the FJDS Division Chief also ensures that the DPS overall strategy and goals are supported by those of the product and the product goals and strategy do not deviate from the mission. The ideal candidate must have strong communication, analysis, and planning skills to be successful in this role.

The duties of this position include, but are not limited to:
  • Leading and overseeing all activities of the product management department; and ensuring the functions of the Product Line Manager, Product Manager, and Senior Product Manager are efficiently and effectively executed.
  • Collaborating with other leaders who play a key role in product development; translating the product needs into requirements to drive consensus within the product teams; promoting the achievement of the product goals; and leading a clear and efficient product road mapping, product planning, prioritization, and an overall agile product development process.
  • Evaluating product proposals from junior product managers prior to authorizing the effect of any solutions and strategies for the business products; analyzing information and formulations of product solutions and strategies that are presented and refined further up the line; and keeping the stakeholders up to date on product process and progress.
  • Building an understanding and cultivating in the division staff members the product's vision, the business case, as well as compiling the product planning material for driving product initiatives further with clarity and consensus.
  • Developing, defining, and overseeing the product's roadmap and managing it for the purpose of meeting deliverables for the business; and incorporating the existing development backlog and makes priorities as determined by the business, consumer, and market needs.
  • Engaging with the courts relations to gain first-hand insight on the courts feedback on the product; reviewing market information relayed by the product managers; and understanding the current and future strategic direction, needs, and potential receptivity.
  • Working with the implementation team to develop implementation strategies and communication strategies; and partnering with operations lead and senior technical delivery lead to ensure effective product adoption.
  • Conducting relevant product research; establishing competitive intelligence and various alternative analyses that supplements and compliments analyses conducted by the product managers; and conducting court user and court business research that furthers CMSO in understanding the current and future product needs.
  • Representing CMSO and promoting the product by advocating for its value and benefits at executive briefings and court conferences.

  • Requirements

    Conditions of Employment

  • All information is subject to verification. Applicants are advised that false answers or omissions of information on application materials or inability to meet the following conditions may be grounds for non-selection, withdrawal of an offer of employment, or dismissal after being employed.
  • Selection for this position is contingent upon completion of OF-306, Declaration of Federal Employment during the pre-employment process and proof of U.S. citizenship for competitive status positions or conversion to a competitive status position with the AO. If non-citizens are considered for hire into a temporary or any other position with non-competitive status or when it is confirmed by the AO Human Resources Office there are no qualified U.S. citizens for a competitive status position (unless prohibited by a law or statue), non-citizens must provide proof of authorization to work in the U.S. and proof of entitlement to receive compensation. Additional information on the employment of non-citizens can be found at USAJOBS Help Center | Employment of non-citizens / . For a list of documents that may be used to provide proof of citizenship or authorization to work in the United States, please refer to Form I-9, Employment Eligibility Verification .
  • All new AO employees will be required to complete an FBI fingerprint-based national criminal database and records check and pass a public trust suitability check.
  • New employees to the AO will be required to successfully pass the E-Verify employment verification check. To learn more about E-Verify, including your rights/responsibilities, visit .
  • All new AO employees are required to identify a financial institution for direct deposit of pay before appointment.
  • You will be required to serve a trial period if selected for a first-time appointment to the Federal government, transferring from another Federal agency, or serving as a first-time supervisor. Failure to successfully complete the trial period may result in termination of employment.
  • If appointed to a temporary position, management may have the discretion of converting the position to permanent depending upon funding and staffing allocation.

  • Qualifications

    Applicants must have demonstrated experience as listed below. This requirement is according to the AO Classification, Compensation, and Recruitment Systems which include interpretive guidance and reference to the OPM Operating Manual for Qualification Standards for General Schedule Positions.

    Specialized Experience : Applicants must have at least one full year (52 weeks) of specialized experience which is in or directly related to the line of work of this position. Specialized experience must demonstrate experience in ALL areas defined below:
    • Creating and maintaining a large enterprise system with a diverse set of programing languages, personnel, and active legacy systems;
    • Experience communicating established standards to the product development resources and management; and
    • Experience maintaining new technologies with a large user base.
    Highly Desired:
    • Microsoft Certifications.
    • Experience in developing applications in MS Power Platform.
    • Experience in DEVSECOPS.
    • Experience in managing projects and programs in Agile environment.


    This position does not require education to qualify. However, a bachelor's degree (BA or BS) from a four-year college or university in finance, economics, business administration, or a related field is highly desired.

    Additional information

    The AO is an Equal Opportunity Employer.

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