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Manager, Security Operation Center (SOC)

Washington Metropolitan Area Transit Authority
Washington D.C
Closing date
Sep 29, 2023

Job Details

Department Marketing Statement:

The Washington Metropolitan Area Transit Authority (Metro) is building a state-of-the-art cybersecurity program to better protect the critical transit infrastructure supporting our nation's capital. The Manager, Security Operations Center (SOC) oversees the Incident Response and Cyber Monitoring teams responsible for threat detection and malicious activity monitoring using a variety of tools including network intrusion detection sensors, intrusion protection sensors, and anomaly detection systems on WMATA's network. Oversight includes managing analysis of security system log files, reviewing and tracking triggered events, researching current and future cyber threats, reconciling correlated cyber security events, developing and modifying new and current cyber security correlation rule sets, and operating security equipment and technology. The Manager will serve as the principle liaison to managed SOC services (part of the WMATA hybrid SOC approach) and to threat intelligence and analytics teams. Periodically conducts incident response tabletops and threat simulations on WMATA's infrastructure to lower the risk exposure of WMATA's network. The manager must have experience with Anti-Virus, Host Based Security Services, Intrusion Detection Systems, Firewalls and Security Information and Event Management (SEIM) solutions.

General Hybrid Work Statement:

This opportunity is a hybrid opportunity allowing for flexibility between virtual and in-person work subject to the Authority's telework policy.

Minimum Qualifications

  • A Bachelor's Degree in Computer Science, Cybersecurity, Business Management, Economics, Science, Liberal Arts or another analytical field

  • Seven (7) years of experience as a cybersecurity officer/engineer, information systems security officer, or specialized expertise (or a combination thereof) in cyber policy, budget, audit, metrics, or training such that it meets the specific role being posted.

  • N/A

  • Education
    • Master's degree in Cybersecurity or IT Management

Medical Group

Satisfactorily complete the medical examination for this position, if required. The incumbent must be able to perform the essential functions of this position either with or without reasonable accommodations.

Job Summary

The Manager, Cybersecurity Analysis is responsible for identifying and remediating security threats. The incumbent designs defensive measures and monitor information collected from a variety of sources to identify, analyze, and report events that occur or might occur within the network to protect information, information systems and networks from threats.

Essential Functions
  • Executes a data analytics strategy based on the National Institute of Standards and Technology (NIST) Cybersecurity Framework. This includes analyzing threat information from multiple sources, disciplines, and agencies across the Intelligence Community; Synthesizing and placing intelligence information in context; draws insights about the possible implications. Ensures threats and vulnerabilities are identified as early as possible and mitigated.
  • Manages the development of cyber threat indicators (attacks and compromise) monitoring to maintain awareness of the status of the highly dynamic operating environment; Coordinates the collection, processes, analysis, and dissemination of cyber threat/warning assessments. Ensures vulnerabilities are identified as early as possible and mitigated.
  • Oversees, evaluates and matures the intelligence of data collected from a variety of cyber defense tools (e.g., IDS alerts, firewalls, network traffic logs) to analyze events that occur within the Washington Metropolitan Area Transit Authority (WMATA)'s environments (on-premise and cloud) for the purposes of mitigating threats. Ensure vulnerabilities are identified as early as possible and mitigated.
  • Manages the development of assessment plans and measures of performance/effectiveness. Conducts strategic and operational effectiveness assessments as required for cyber events. Determines whether systems performed as expected and provides input to the determination of operational effectiveness. Ensures WMATA has a properly managed cyber analysis framework.
  • Manages the assimilation of data and information from analytics and intelligence to support the creation of dashboards which inform senior leaders regarding the security posture of the organization. Generates routine and urgent reports and action plans to support enhanced security procedures and response measures to ongoing or imminent threats. Ensures WMATA has a properly managed and reportable cyber threat intelligence awareness program.
  • Manages the analysis of defensive and simulated offensive results, techniques used, and information collected from a variety of sources to identify, analyze, and report events that occur or might occur within the network to protect information, information systems, and networks from threats. Ensures vulnerabilities are identified as early as possible and mitigated.
  • Manages the response to routine and urgent cybersecurity situations within the pertinent domain to mitigate immediate and potential cyber threats. Uses mitigation, preparedness, and response and recovery approaches, as needed, to maximize safety, preservation of property, and information security. Investigates and analyzes all relevant incident response activities to ensure real-time cyber defense incident handling (e.g., forensic collections, intrusion correlation and tracking, threat analysis, and direct system remediation) tasks to support deployable Incident Response Teams (IRTs).
  • Manages incident response support functions through technical activities that gather evidence on criminal or foreign intelligence entities to mitigate possible or real-time threats, protect against insider threats, sabotage, international terrorist activities, or to support other intelligence activities. Thoroughly investigates, analyzes, and responds to cyber incidents within the network environment or enclave in order to respond to attacks quickly and eliminate threats.
  • Manages the consultation for the support program to establish relationships, between the incident response team and other groups, both internal (e.g., legal department) and external (e.g., law enforcement agencies, vendors, public relations professionals), so that the organization can respond to attacks quickly and eliminate threats.
  • Manages the process to apply tactics, techniques, and procedures for a full range of investigative tools and processes to include, but not limited to, interviews, cyber surveillance, counter surveillance, and surveillance detection, and appropriately balances the benefits of intelligence gathering. Ensures vulnerabilities are identified as early as possible and mitigated.
  • Manages the activities to produce timely, fused, all-source cyber operations intelligence and/or indications and warnings intelligence products (e.g., threat assessments, briefings, intelligence studies, country studies). Analyzes collected information to identify vulnerabilities and potential for exploitation to ensure the reporting of all cyber events/activity are presented in a timely and actionable media; relevant to cyber intelligence and security best practices.
  • Develops detailed intelligence plans to satisfy cyber operations requirements. Collaborates with cyber operations planners to identify, validate, and levy requirements for collection and analysis. Participates in targeting selection, validation, synchronization, and execution of cyber actions. Synchronizes intelligence activities to support organization objectives in cyberspace. Ensures the reporting of all cyber events/activity are presented in a timely and actionable media; relevant to cyber intelligence and security best practices.
  • Manages the monitoring of all defensive measures and information collected from a variety of sources to identify, analyze, and report events that occur or might occur within the network to protect information, information systems, and networks from internal and external threats. Takes appropriate action by reporting, remediating and/or providing preventive recommendations being the liaison between the security engineering and authorizing official (as needed). Ensures the analysis of the information (data) from various sources within the enterprise and recognize a possible security violation or threat.
  • Manages the analysis to identify, collect, examine, and preserve evidence using controlled and documented analytical and investigative techniques. Manages the analysis of digital evidence and investigates computer security incidents to derive useful information in support of system/network vulnerability mitigation. Ensures forensically sound collection of images and inspect to discern possible mitigation/remediation on enterprise systems.

The essential duties listed are not intended to limit specific duties and responsibilities of any particular position. Nor is it intended to limit in any way the right of managers and supervisors to assign, direct and control the work of employees under their supervision.

Evaluation Criteria

Consideration will be given to applicants whose resumes demonstrate the required education and experience. Applicants should include all relevant education and work experience.

Evaluation criteria may include one or more of the following:
  • Personal Interview
  • Skills Assessments
  • Verification of education and experience
  • Criminal Background Check
  • Credit history report for positions with fiduciary responsibilities
  • Successful completion of a medical examination including a drug and alcohol screening
  • Review of a current Motor Vehicle Report


Washington Metropolitan Area Transit Authority, a Federal contractor, is an Equal Opportunity / Affirmative Action employer. All qualified applicants receive consideration for employment without regard to race, color, creed, religion, national origin, sex, gender, gender identity, age, sexual orientation, genetic information, physical or mental disability, or status as a protected veteran, or any other status protected by applicable federal law, except where a bona fide occupational qualification exists. Our hiring process is designed to be accessible and free from discrimination.

This posting is an announcement of a vacant position under recruitment. It is not intended to replace the official job description. Job Descriptions are available upon confirmation of an interview.


The Washington Metropolitan Area Transit Authority operates the second largest rail transit system and the fifth largest bus network in the United States. Safe, clean and reliable, "America's Transit System" transports more than a third of the federal government to work and millions of tourists to the landmarks in the Nation's Capital.

Metro has earned a worldwide reputation for security and architectural beauty. WMATA is clearly the employer of choice for over 10,000 area residents. The Authority was created in 1967 by an interstate compact to plan, develop, build, finance and operate a balanced regional transportation system in the National Capital area. Construction of the Metrorail system began in 1969. Four area bus systems were acquired in 1973. The first phase of Metrorail began operation in 1976. The final leg of the original 103-mile rail network was completed in early 2001. Metrorail now operates 83 stations. One line extension and three new stations are now under construction.

Metrorail and Metrobus serve a population of 3.4 million within a 1,500-square-mile area. The transit zone consists of the District of Columbia, the suburban Maryland counties of Montgomery and Prince George's and the Northern Virginia counties of Arlington, Fairfax and Loudoun and the cities of Alexandria, Fairfax and Falls Church. Overall, about 40 percent of the region's residents commute to work on Metro.

Metro and the federal government are partners in transportation. Half of the 83 Metrorail stations serve federal facilities and 36 percent of the local federal workforce uses Metro. We are committed to being an integral part of the Washington metropolitan area by ensuring the best in safe, reliable, cost-effective and responsive transit services, by promoting regional mobility and by contributing toward the social, economic and environmental well-being of our community. Employees are Metro.; We are committed to providing a working environment that fosters a high standard of performance, recognition for contributions and innovations, mutual respect and a healthy quality of life.

We are committed to developing ourselves through technology, training and education. We recognize our diversity as a source of strength that enables us to attain individual and Authority goals. In addition to competitive salaries, Metro employees enjoy a number of attractive benefits. These benefits include paid time off in the form of vacations, holidays and sick leave; medical, dental, life insurances as well as long term disability. Retirement is planned for through a defined contribution plan and a deferred compensation plan. Alternative work schedules, teleworking and free transportation on Metrorail and Metrobus make for an great benefits package for WMATA employees.Jump to our website to apply online for current openings and save the link for future vacancies as they occur.



Company info
600 Fifth St. NW

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