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Quality Compliance Officer

Washington Metropolitan Area Transit Authority
Closing date
Sep 25, 2023

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Job Details

  • Bachelor of Science Degree in Quality, Engineering, Business Administrative or Information Systems and Data Analytics, or a related field.
    • In lieu of a Bachelor's degree, an Associate's Degree in Quality, Engineering, Business Administrative or Information Systems and Data Analytics, or a related field and two (2) years of progressively responsible experience in a Quality Assurance Industrial, or manufacturing engineering environment, in addition to experience stated below, will be considered.

  • A minimum of four (4) years of progressive responsibility and experience in the field of quality and quality audit, in a manufacturing or industrial environment

  • N/A

  • International Organization for Standardization (ISO) 9001 Lead Auditor Certification or an equivalent certification such as the American Society for Quality, Certified Quality Auditor Certification (CQA) within 2 years of hire.

Medical Group
Satisfactorily complete the medical examination for this position, if required. The incumbent must be able to perform the essential functions of this position either with or without reasonable accommodations.
The Quality Compliance Officer audits, tests, diagnoses, identifies, analyzes and recommends solutions to problems related to all phases of operations activities, including personnel skills required (emphasis on identifying training needs), and systems performance, facilities, equipment and associated procedures in support of CMOR. The incumbent assists in the development of and ensures the implementation of quality programs in all maintenance, procurement and engineering branches. Additionally, the incumbent monitors contractor compliance with quality plans in major projects and verifies that the audited system, program branch and equipment is operationally effective and safe.
  • Reviews and/or interprets complex documents such as: engineering documents, drawings, schematics, diagnostic/repair manuals, policies, standard operating procedures, processes and work instructions to determine accuracy in accordance with quality procedures, internal directives and regulatory requirements from external entities.
  • Observes, measures and documents the performance of equipment, systems, facilities, procedures, processes and employees to ensure compliance with established standards and safety requirements.
  • Recommends improvements in the areas of observation in the performance of machines and personnel.
  • Provides guidance and input to the development of Quality Control (QC) and Quality Assurance (QA) programs for CMOR
  • Conducts quality audits, investigations and testing of parts, materiel, assemblies, equipment and the processes performed by personnel for adherence to established quality and safety standards. #Effectuates CMOR Policy and Procedures through the audit process.
  • Utilizes complex testing equipment and procedures and interprets test procedures and results to determine the quality of the work product performed and reports findings.
  • Recommends modifications to existing maintenance procedures, equipment configurations and work methods to improve the overall efficiency, effectiveness and safety of functional offices.

  • Complies with the reporting of any violation of WMATA safety policies, procedures, guidelines and established rules, to prevent incidents and ensure consistent operation of business functions.
  • Utilizes standard report structure and standardized templates to record inspection data, maintain accurate records and deliver data/results from inspection activities to direct supervisor, to ensure the provision of accurate, trackable data and to maintain compliance with internal and external requirements for reporting and records maintenance.
  • Provides guidance and input to the development of Quality Control (QC) and Quality Assurance (QA) programs for CMOR

The functions listed are not intended to limit specific duties and responsibilities of any particular position. Nor is it intended to limit in any way the right of managers and supervisors to assign, direct and control the work of employees under their supervision.

Evaluation Criteria

Consideration will be given to applicants whose resumes demonstrate the required education and experience. Applicants should include all relevant education and work experience.

Evaluation criteria may include one or more of the following:
  • Skills and/or behavioral assessment
  • Personal interview
  • Verification of education and experience (including certifications and licenses)
  • Criminal Background Check (a criminal conviction is not an automatic bar to employment)
  • Medical examination including a drug and alcohol screening (for safety sensitive positions)
  • Review of a current motor vehicle report


WMATA is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by applicable federal law.

This posting is an announcement of a vacant position under recruitment. It is not intended to replace the official job description. Job descriptions are available upon confirmation of an interview.


The Washington Metropolitan Area Transit Authority operates the second largest rail transit system and the fifth largest bus network in the United States. Safe, clean and reliable, "America's Transit System" transports more than a third of the federal government to work and millions of tourists to the landmarks in the Nation's Capital.

Metro has earned a worldwide reputation for security and architectural beauty. WMATA is clearly the employer of choice for over 10,000 area residents. The Authority was created in 1967 by an interstate compact to plan, develop, build, finance and operate a balanced regional transportation system in the National Capital area. Construction of the Metrorail system began in 1969. Four area bus systems were acquired in 1973. The first phase of Metrorail began operation in 1976. The final leg of the original 103-mile rail network was completed in early 2001. Metrorail now operates 83 stations. One line extension and three new stations are now under construction.

Metrorail and Metrobus serve a population of 3.4 million within a 1,500-square-mile area. The transit zone consists of the District of Columbia, the suburban Maryland counties of Montgomery and Prince George's and the Northern Virginia counties of Arlington, Fairfax and Loudoun and the cities of Alexandria, Fairfax and Falls Church. Overall, about 40 percent of the region's residents commute to work on Metro.

Metro and the federal government are partners in transportation. Half of the 83 Metrorail stations serve federal facilities and 36 percent of the local federal workforce uses Metro. We are committed to being an integral part of the Washington metropolitan area by ensuring the best in safe, reliable, cost-effective and responsive transit services, by promoting regional mobility and by contributing toward the social, economic and environmental well-being of our community. Employees are Metro.; We are committed to providing a working environment that fosters a high standard of performance, recognition for contributions and innovations, mutual respect and a healthy quality of life.

We are committed to developing ourselves through technology, training and education. We recognize our diversity as a source of strength that enables us to attain individual and Authority goals. In addition to competitive salaries, Metro employees enjoy a number of attractive benefits. These benefits include paid time off in the form of vacations, holidays and sick leave; medical, dental, life insurances as well as long term disability. Retirement is planned for through a defined contribution plan and a deferred compensation plan. Alternative work schedules, teleworking and free transportation on Metrorail and Metrobus make for an great benefits package for WMATA employees.Jump to our website to apply online for current openings and save the link for future vacancies as they occur.



Company info
600 Fifth St. NW

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