This job has expired

Crisis Operations Specialist

Washington, D.C
Closing date
Oct 1, 2023

  • Managing, and coordinating with other entities for the prevention, protection, preparedness and response/recovery from international disasters, crises, and/or other catastrophes.
  • Assesses effectiveness or recommends improvement of program and/or operational processes and systems encompassing difficult and diverse issues that affect aspects of major international crisis operations.
  • Provide expert knowledge of U. S. Government systems and procedures for civilian international humanitarian assistance in order to effectively coordinate humanitarian operations across multiple regions and countries.
  • Participates in developing strategies for implementing major crisis operations programs, disaster response efforts, and/or operational functions. Develops detailed plans for implementing them and oversees implementation of the goals.
  • Serves as an expert on precedent-setting policy, program and/or operational function issues, develops policies, strategies, processes, procedures, and plans for agency-wide application.
  • Identifies and proposes solutions to problems that are of major importance to planning the direction for future international crisis programs, disaster response, and/or operational functions.


Conditions of Employment

  • United States Citizenship is required.
  • Relevant experience (see Qualifications below).
  • Must be able to obtain and maintain a security clearance.
  • Males born after 12/31/1959 must be registered with the Selective Service.
  • You may be required to serve a two-year probationary period if selected.
  • Direct Deposit/Electronic Funds Transfer is required


These job openings are in the Bureau for Humanitarian Assistance (BHA), The Office of Field and Response Operations (FARO). FARO leads and manages direct operational readiness and assistance and ensures that BHA has the capacity and resources for timely and effective response. FARO enables BHA to be expeditionary and to get people and resources into the field to meet international humanitarian requirements. Specific FARO functions include preparedness, planning, rapid mobilization, technical operations capacity, the purchase and delivery of goods and services, field-based response platforms, response systems, surge staffing, human and institutional capacity-development, staff safety and well-being, and coordination with operational components of the U. S. Government interagency, including the U.S. military. FARO has five Divisions: Civil-Military Disaster Operations (CMD), Field Operations (Field Ops), Supply Chain Management (SCM), Response Management Systems and Performance (RSP), and Response Resources Division (R2D).

Applicants may be assigned to CMD's Geographic Combatant Commands Team; R2D's Surge Staffing Team; or Field Ops's Operational Response & Capacity Building Team, Humanitarian Access, Safety, and Security Team, or Field Platform Operations Team.

Applicants should identify their team assignment preferences, if any, in the cover letter of their application.

Basic Requirements

The first step in the evaluation process requires meeting Basic Requirements, Specialized Experience, and Selective Placement Factor stated below. Please refer to the "How You Will Be Evaluated" section for further details. Ensure that all relevant experience is clearly stated in your resume and unofficial transcripts are submitted to verify your education level.

To qualify for this position, you must meet one of the following requirements:

Degree: major or equivalent, or a combination of courses totaling at least 24 semester hours, in international law and international relations, political science, economics, history, sociology, geography, social or cultural anthropology, law, statistics, or in the humanities; or 12 semester hours in one of the above disciplines and 12 semester hours in statistics/quantitative methods.


Combination of education and experience: courses equivalent to a major, or a combination of related courses totaling at least 24 semester hours, as shown in A above, plus appropriate experience or additional education.

Experience: four years of appropriate experience in one or more of the fields listed above in work associated with international organizations, problems, or other aspects of foreign affairs.

Specialized Experience:

GS-14: You must have one year of specialized experience at a level of difficulty and responsibility equivalent to the GS-13 level in the Federal service. One year of experience refers to full-time work; part-time work is considered on a prorated basis. Examples of qualifying specialized experience at the next lower level for this position includes:

a) Experience advising leadership on new developments and effective approaches to the operational challenges of field-based teams in the international civilian-based humanitarian assistance arena;

b) Experience building and coordinating operationally capable resources, such as staff, equipment, agreements, and/or technical expertise, to enable a civilian-based humanitarian assistance organization to respond effectively to field-based requirements;

c) Experience serving as a technical liaison between an international civilian-based humanitarian assistance organization and its partners, such as USG Agencies and implementing partners;


d) Experience serving in a leadership or coordination role on an organization's response teams to international disasters and directing the operations, coordination and technical programs critical to the delivery of humanitarian assistance.

Selective Placement Factor:

This position has a Selective Placement Factor, which is a skill, knowledge, ability, or other characteristic essential for the job's satisfactory performance. The Selective Placement Factor represents the minimum requirements for this position and is a prerequisite for appointment. Applicants who do not meet the Selective Placement Factor are ineligible for further consideration.

Selective Placement Factor: Your resume must demonstrate experience in managing field operations functions and activities and/or coordinating operational readiness and resources for field-based teams in a civilian-based international humanitarian assistance organization.

Experience includes both paid and unpaid activities, such as volunteer work through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional, philanthropic, religious, spiritual, community, student, social). Volunteer work provides training and experience that can translate directly to paid employment. Qualifying experience, including volunteer experience, that aligns with the duties of this position will be considered.


Review the Basic Requirements of this vacancy announcement for education requirements. Unofficial transcripts are required at the point of submission since these positions do have a minimum education requirement. An official transcript will be required if you are selected for the position.

If you have received your education at a foreign college or university, you may use it to meet the education requirements as long as you can demonstrate that the foreign education is similar to that you would have received in an accredited educational institution in the United States. You must provide such evidence with your application. Find a list of accredited organizations recognized for interpreting foreign education credentials at .

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