Duties

Apply Database Management Concepts and Application Software Techniques: Manage the COTS credentialing software, the IHS web-based adverse events reporting system, and related IT systems such as database management, vulnerability management, data management, change management, application upgrades and testing, contingency planning support and testing. Perform maintenance, configuration, and operation of computer systems and servers for the current COTS enterprise credentialing software and the IHS web-based adverse events reporting system. Coordinate an Active Program of Communicating and Networking with End Users: Use knowledge/understanding of the medical credentialing and privileging process and the accreditation programs such as Joint Commission, the Accreditation Association for Ambulatory Health Care, Centers for Medicare and Medicaid Services and Occupational Safety and Health Administration to serve as POC regarding the resolution of technical issues. Create innovative strategies and performs actions to improve the performance of systems and increase data quality. Product Adaptation Support: Utilize expertise to integrate hardware and software components, evaluate new applications software features and technologies, and communicate new features of version updates to end users. Ensure that the rigorous application of information security/information assurance policies, principles, and practices to remain current in relation to the delivery of application software services. Assist with technical consultation on areas for improvement. Support new technical enhancements in collaboration with the vendors. Product adaptation will include, but are not limited to, customer access orientation, applications navigation, and applications use. Serve as COR and Review Lead: Serve as a review lead for contracts related to OQ based software and serves as the Contract Officers Representative (COR).

Requirements

Conditions of Employment

This position is being re-advertised to solicit additional applications. Applicants who applied previously need not to reapply unless submitting updated and/or missing information.

Selectee may be subject to a probationary/trial period
ESEP appointees typically serve a two year trial period
U.S. Citizenship is required
Selective Service Registration is required for males born after 12/31/1959
Confidential Financial Disclosure Form required.

Successfully pass the E-Verify employment verification check. To learn more about E-Verify, including your rights and responsibilities, visit www.dhs.gov/E-Verify/ .

Background Investigation: If you are selected for this vacancy, you must undergo a pre-employment fingerprint check and background investigation. Fingerprint results and background investigation documentation must be cleared prior to hire. After you begin your employment, your continued employment is contingent upon the outcome of a complete background investigation as determined by the sensitivity level of your position. The investigation must find that you are suitable for Federal employment in your position. If you are found not suitable, you will be terminated after you begin work. If you make a false statement in any part of your application, you may not be hired; you may be fired after you begin work; or subject to possible criminal charges. You may be subject to a credit check as a part of the background investigation process.

Qualifications

To qualify for this position, your resume must state sufficient experience and/or education, to perform the duties of the specific position for which you are applying.

Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; social). You will receive credit for all qualifying experience, including volunteer and part time experience. You must clearly identify the duties and responsibilities in each position held and the total number of hours per week.

BASIC REQUIREMENT(S):
https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/2200/information-technology-it-management-series-2210-alternative-a/

In addition to the Basic Requirements, you must also meet the Minimum Qualifications stated below.

MINIMUM QUALIFICATIONS:
Your resume must demonstrate at least one (1) year of specialized experience equivalent to at least the next lower grade level in the Federal service obtained in either the private or public sector performing the following type of work and/or tasks: Analyzing and refining system requirements, determining technical design and structure of enterprise application services. Planning, documenting, assessing, managing, and enacting the enterprise-wide support for the IT integration services; among stakeholders and organizations. Providing oversight of enterprise software application portfolio management of health information/data, custom software applications, including physical and virtual servers, network devices, network protection devices, host operating systems, client operating systems, security services, monitoring services, web, application and database server software.

Time In Grade
Federal employees in the competitive service are also subject to the Time-In-Grade Requirements: Merit Promotion (status) candidates must have completed one year of service at the next lower grade level. Time-In-Grade provisions do not apply under the Excepted Service Examining Plan (ESEP).

You must meet all qualification requirements within 30 days of the closing date of the announcement.

Education

There are no education requirements.

Additional information

This position is eligible for workplace flexibilities which may include remote work or telework options, and/or flexible work scheduling. These flexibilities may be requested in accordance with the HHS Workplace Flexibilities policy. https://www.hhs.gov/about/agencies/asa/ohr/hr-library/990-1/index.html .
The locality rate of pay will vary based on telework site and/or designated duty station location identified for workplace flexibility.

Additional selection(s) of candidates may be possible within 240 days from the date the certificate of eligibles was issued for this announcement.

Federal Employees earn annual leave at a rate (4, 6 or 8 hours per pay period) which is based on the number of years they have served as a Federal employee. IHS may offer newly-appointed Federal employees credit for their directly related previous non-federal experience or active duty uniformed military service. This credited service can be used in determining the rate at which they earn annual leave.

This position may be covered by a Bargaining Unit.

This position meets the criteria specified in pillar number one of the five pillars of the PHS Commissioned Corps. PHS Commissioned Officers interested in performing the duties of this position within the Commissioned Corps MUST apply online under the merit promotion announcement indicated above in order to receive consideration. For more information on PHS Commissioned Corps, visit the website at: https://www.usphs.gov/ .