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Senior Business Analyst - Enterprise Consumer Product Strategy & Analytics

Capital One
McLean, Virginia, United States
Closing date
Oct 15, 2023

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Job Details

Center 3 (19075), United States of America, McLean, Virginia

Senior Business Analyst - Enterprise Consumer Product Strategy & Analytics


We are looking for an exceptional and innovative individual to join Capital One's Enterprise Consumer Product Strategy team that is defining and leading the company's transformation into a great information and software company. As a Senior Business Analyst for this high impact team, you will focus on raising the bar for credit risk management of our digital products and platforms (Capital One mobile app, website, marketing tech stack, consumer identity, consumer data, etc.), combining credit risk analysis with product strategy to enable our products to continue delivering great value to our customers in a well managed way. In addition there will be opportunities to shape overall strategy and analyze in-market products to find new areas for investment.

This team thinks strategically about our customers' holistic digital and financial engagement while exploring product improvements and new product ideas. This position will afford the right candidate extraordinary opportunities to push forward Capital One's digital transformation, creating new opportunities at the intersection of technology and financial services.

This is a high-impact and rewarding strategy and analysis role, where you get to work with some of the most forward-leaning and innovative leaders in the industry to define our company's future direction. An ideal candidate for this role is constantly seeking to understand the nuance of our customers' behavior and needs, excels in isolating signals from noise and communicating complex concepts in compelling and actionable ways to senior audiences, and adept at thinking through credit implications of key product and messaging decisions.


• Develop and implement analytical credit frameworks to monitor and optimize the concrete impact our initiatives are having on key business results

• Assess key credit risks and opportunities within our products and platforms.

• Shape governance programs that impact and add rigor throughout the entire organization.

• Drive and support a range of strategic initiatives, partnering with both business, technology, product, and marketing stakeholders.

• Identify and analyze various data sources to understand customers' behaviors and needs.

• Package strategic and analytical insights into clear, concise and "executive-ready" presentations.

• Communicate findings to senior management and to the broader organization, influencing upwards and laterally to drive organizational change and alignment.

• Ensure that our recommendations are driven through to implementation, by providing thought leadership and, when necessary, stepping in to lead execution.

Ideal candidates will possess:

• Experience in credit thinking, deep analytics, and strategic storytelling within Capital One.

• Best-in-class analytical capabilities: top-notch quantitative, problem-solving, and conceptual skills.

• Strong interpersonal, leadership, and communication skills (including Google Slides).

• High motivation and self-direction, taking personal ownership for results and professional development.

• Ability to handle multiple tasks simultaneously and to prioritize, thriving in a fast-paced, collaborative environment.

Basic Qualifications:

• Bachelor's Degree in any quantitative field (Business, Math, Economics, Finance, Statistics, Science, Engineering)

• At least 1 year of experience in analysis

Preferred Qualifications:

• Master's Degree in Business or quantitative field such as Finance, Economics, Physical Sciences, Math, Statistics, Engineering

• 1+ years of experience in Statistical model building

• 1+ years of experience in market research

• 1+ years of experience in SQL querying

• 2+ years of experience in business analysis

• 1+ years of experience in consulting

Capital One will consider sponsoring a new qualified applicant for employment authorization for this position

The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.

New York City (Hybrid On-Site): $112,400 - $128,300 for Sr. Business Analyst

Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter.

This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.

Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website . Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.

No agencies please. Capital One is an equal opportunity employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to sex (including pregnancy, childbirth or related medical conditions), race, color, age, national origin, religion, disability, genetic information, marital status, sexual orientation, gender identity, gender reassignment, citizenship, immigration status, protected veteran status, or any other basis prohibited under applicable federal, state or local law. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.

If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

For technical support or questions about Capital One's recruiting process, please send an email to

Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.

Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).


We Don’t Only Think Big Things—At Capital One, We Do Big Things.

You’re dedicated to your career. You deserve professional satisfaction and personal fulfillment. You belong at Capital One.

Here, every day brings another chance to do impactful work that matters: helping millions of customers confidently manage their money, building stronger communities and delivering truly disruptive tech. You’ll give your all alongside some of the brightest, most resilient people in the industry—and in return, you’ll enjoy the growth opportunities, support, flexibility and benefits you need for an exhilarating life both on and off the job.

Be inspired. Be yourself. That’s #LifeAtCapitalOne.

Creating a Culture of Belonging

At Capital One, we value diversity, inclusion and belonging at our core. We’re building a place of belonging—where everyone can feel seen, heard, valued and free to be their authentic selves. We want to be a place of opportunity—where associates from all backgrounds innovate for our customers and communities, and build meaningful, fulfilling careers.

We endeavor to be a welcoming and inspiring place for all. We seek and embrace diversity. And we’re committed to having a diverse and inclusive workforce, focused on increasing the representation of underrepresented groups, strengthening our culture of inclusion and belonging and harnessing our scale to invest in our communities.

We’re focused on three core principles to advance diversity, inclusion and belonging across Capital One:

Create a culture of belonging where everyone can thrive and innovate

Attract and develop talent from all backgrounds and experiences

Ensure our systems and programs promote fairness and equity

Get a career with more at Capital One.  Discover it for yourself today.

Capital One is an equal opportunity employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to sex, race, color, age, national origin, religion, sexual orientation, gender identity, protected veteran status, disability or other protected status.


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