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Assistant Operations Manager (probation Counselor Ii)

Fairfax County Government
Fairfax, Virginia
$62,932.27 - $104,886.91 Annually
Closing date
Oct 7, 2023

Job Details

Job Announcement

This position is operational and supervisory in nature. The primary focus of this position is the security of the unit, facility or court holding unit and the safety and welfare of residents, staff, and visitors. Serves as senior counselor. Provides performance supervision as necessary, training and mentoring of new staff. Ensures safety & security of youth and facility operations and that residents are treated with dignity & respect.

Stimulates resident's interest and supervises their participation in a comprehensive activities program. Monitors resident’s medical and mental health needs including medication distribution. Supervises residents and participates in daily light housekeeping tasks. Maintains basic discipline and control of residents; utilizes physical crisis intervention as needed to bodily control disruptive or aggressive detainees. Assists residents with adjustment to the program.

Ensures that detailed policy and procedural issues are adhered to, and that physical and emotional crisis is met with professional skill based upon the incumbent’s training and experience. Primarily responsible for identifying to the Operations Manager and Shift Administrator areas in need of change in the policy and procedure and advising them of personnel management issues. Performs managerial and supervisory duties as necessary to oversee the performance of the workers assigned to them as well as the operation of the facility and management of the residents. Ensures that policy and procedures specific to the operation of the Detention Center are followed; ensures program compliance with the Virginia Department of Juvenile Justice (DJJ) regulations governing Juvenile Secure Detention Centers and Agency and County operational procedures.

Participates is staff performance evaluations and the new hire selection process and training. Assists the Operations Manager and the Shift Administrator in the operation of the facility. Monitors the flow of the shift and schedule of activities. Maintains an accurate population count. Reviews discipline process with team management; conducting due process hearings on residents. Reviews and responds to resident requests. Substitutes as an Operations Manager, assisting the Shift Administrator, responsible for the supervision and performance of a childcare team. Oversees all floor activity, oversees medical management of residents. Court Holding duty post; Administrator responsible for the operation of Court Holding and the supervision of the Transportation Team which consists of three full time Probation I staff members. Serves as a Court liaison, provides transportation of residents to court and local medical/dental and mental health appointments.

Overnight (NOC) duty post; Serves as one of two assistant supervisors of the NOC shift. Performs as a front-line manager having operational, supervisory, and administrative duties for the performance of the workers assigned. Ensures that policy and procedure is adhered to. Maintains safety and security of the facility and the residents. Responsible for programming, scheduling and issues related to the residents.

Schedule: This employee works a 3-week rotating schedule (7A-3P & 3P-11P) including weekends and holidays. This position will periodically be assigned to an overnight (NOC) schedule and/or court holding schedule (Mon-Fri, 8A-4P).

Required Knowledge Skills and Abilities

(The knowledge, skills and abilities listed in this specification are representative of the class but are not an all-inclusive list.)

Knowledge of casework supervision practices and procedures;
Knowledge of the principles of psychology and sociology;
Knowledge of current social and economic conditions;
Ability to use technology to enter and retrieve information;
Ability to interpret laws, rules, and regulations related to probation work and victim services;
Ability to interview and counsel clients;
Ability to prepare complete case records and reports;
Ability to develop effective working relationships with a variety of individuals.

Employment Standards

Any combination of education, experience, and training equivalent to the following: (Click on the aforementioned link to learn how Fairfax County interprets equivalencies for "Any combination, experience, and training equivalent to")
Graduation from an accredited four-year college or university with a bachelor's degree in social/behavioral sciences, criminal justice, or education plus two years of professional experience in probation work, social work, criminal justice, juvenile justice, education, or counseling. A master's degree in the disciplines above may be substituted for one year of the required experience.

Valid Driver's License (Required at the time of application)
CPR/First Aid (Required within 30 days)
Handle With Care (Required within 30 days)
Medication Management (Required within 6 months)

  • This position is considered "essential personnel" and will be required to report to work during times designated countywide as approved for unscheduled leave regardless of the emergency situation (i.e., weather, transportation, other disaster).
  • The appointee to the position will be required to complete the following to the satisfaction of the employer:
    • Criminal Background Investigation
    • Child Protective Services Registry Check
    • Sanction Screenings
    • Driving Record Check
    • Pre-employment Medical Evaluation
    • Tuberculosis Test

  • Thorough Knowledge of the Virginia Department of Juvenile Justice (DJJ) regulations governing the operation of a Secure Juvenile Detention Center, thorough knowledge of the Detention Center' s policy and procedures and the overall operation of the Detention Center's Security Systems including: CCTV, PIPE System, all data base driven systems.
  • Familiarity with the Code of Virginia (VCC) as it relates to placement of youth in a Secure Detention Center.
  • One to two years of managerial experience overseeing and directing facility wide operations in a juvenile detention center.
  • Knowledge of current treatment approaches for addressing a host of adolescent issues including mental health and substance abuse concerns.
  • Should possess skills in program management; possess excellent customer service and effective communication skills.
  • Five years of professional experience in Juvenile Justice, including supervisory experience and managerial experience conducting operations in a Juvenile Detention Center.
  • Proficient in the use of MS Office software (Word and Excel).

  • Ability to operate a motor vehicle.
  • Ability to physically restrain acting out residents.
  • Ability to lift up to 50 pounds.
  • Ability to run periodically, walk, and stand for long periods of time.
  • Visual and auditory acuity required to read log books, reports, and data on computer monitor.
  • Ability to operate keyboard driven equipment.
  • All duties performed with or without reasonable accommodations.

Panel interview and may include a written exercise.

The population of Fairfax County is very diverse where 39.8% of residents speak a language other than English at home (Spanish, Asian/Pacific Islander, Indo-European, and others) and we encourage candidates bilingual in English and a foreign language to apply to this opportunity.

Fairfax County Government prohibits discrimination on the basis of race, color, religion, national origin, sex, pregnancy, childbirth or related medical conditions, age, marital status, disability, sexual orientation, gender identity, genetics, political affiliation, or military status in the recruitment, selection, and hiring of its workforce.

Reasonable accommodations are available to persons with disabilities during application and/or interview processes per the Americans with Disabilities Act. Contact 703-324-4900 for assistance. TTY 703-222-7314. EEO/AA/TTY.

Requisition 23-02804


Fairfax County, Virginia is a diverse and thriving urban county. As the most populous jurisdiction in both Virginia and the Washington metropolitan area, the County's population exceeds that of seven states. The median household income of Fairfax County is one of the highest in the nation and over half of its adult residents have four-year college degrees or more educational attainment. Fairfax County also is home to an extensive commercial office market and is a major employment center.

Fairfax County Government is a great place to work, with a variety of jobs in different fields, great benefits, and an enjoyable working environment. We serve nearly one million residents in one of the largest counties in the country. Our talented employees have established Fairfax County as a leader in nearly every facet of public service and have won national recognition as innovators in local government.The size of Fairfax County government and the diversity of services it provides to citizens allows opportunities for personal growth and development, without ever having to change employers. In addition to pay, Fairfax County Government provides an employee benefits package worth approximately 25% of your salary in additional compensation. This package of benefits consists of programs designed to protect you and your family during your employment with the county and into your retirement years.

Health Insurance
Dental Insurance
Group Term Life Insurance
Contributory Retirement Plan
Deferred Compensation
Flexible Spending Account Programs
Long Term Disability Insurance
Long Term Care Plan
Tuition Assistance Program
Employees' Child Care Center
Virginia College Savings Plans

Fairfax County's Application Process: Fairfax County uses an online application process called NEOGOV at nearly all positions.

Applicants who need assistance with the online application process are welcome to come to the Application Center at Fairfax County's HR Central where staff will be happy to work with you to establish an account and get your resume into the system. HR Central is located in the Government Center at 12000 Government Center Parkway, Suite 270, Fairfax, VA, and is open Monday through Friday, 8:00 a.m. to 4:30 p.m. Or call 703-222-5872 for more information.

For more information on applying, please click here -

Company info
12000 Government Center Parkway
Suite 270

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