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Management Program Analyst (Operations)

Washington, D.C
Closing date
Sep 30, 2023

Supports the Office of Partnership and Engagement (OPE) Director of Operations.

Liaison and coordinates regularly with the Director of Operations, Chief of Staff, Deputy and Assistant Secretary.

Supports Headquarters Human Resource actions, facilities, communications, technology systems, workspace management and Executive services.

Perform the full range of recruitment tasks authorized under OPM Delegated Examining Certification, Merit Promotion and Excepted Service using a wide range of recruiting methods and hiring flexibilities.

Provides consultative and advisory services to managers in recruitment and placement strategic planning with responsibility for ensuring the optimum use of manpower resources in accordance with federal and agency policies.
Creates USA Staffing assessments, job announcements, and certificate of referrals that reflect the knowledge, skills, abilities, and other requirements for the positions to be filled.

Conducts analysis of agency positions; develop data dashboards; and data tables that depicts analytics (i.e., Veterans Preference, student programs, and Presidential Management Fellows).
Utilizes HR Systems to research and document the structure of organizations; analyze positions title, and job series; and initiates processes.

Carries out assigned complex (special) studies and projects involving recruitment and placement operational functions; researching, recommending and implementing best practices; providing analytics; PowerPoint presentations; and appropriate recommendations to senior-level stakeholders.


Conditions of Employment

  • Must be a current permanent Federal employee
  • Must have supervisory approval to apply to the Joint Duty Assignment. DHS 250-2 Application Form under "required documents" section.
  • Must NOT have any pending/outstanding disciplinary actions
  • Must have achieved a minimum of "meet expectations/proficiency" on latest performance appraisal/evaluation
  • Must be currently at the grade level of the detail. *No Temporary Promotion Opportunity*
  • The program does not apply to members of the Military service or contractors.


Qualifications required:
  • Experience providing timely, respectful and comprehensive customer service support to executive leaders.
  • Developing, implementing, and evaluating tactical and strategic operational activities.
  • Knowledge of and experience with human resource actions and organizational structure.
  • Knowledge of homeland security, national security, or intelligence functions.
  • Ability to plan, organize, and coordinate stakeholder efforts across organizational lines, including the ability to monitor progress on requirements development to ensure that realistic objectives and milestones are established,
  • Ability to clearly assign responsibilities, and to get mission requirements accomplished in a timely manner.
  • Ability to effectively communicate, both orally and in writing, and to present well-considered and sound suggestions that provide a clear understanding and to ensure effective communications and decision-making during a crisis.
  • Experience creating presentations and briefings on human resources topics, policies, and initiatives to Senior Managers, Supervisors and Employees; performing studies on complex topics that cross functional lines and participate in work groups.
  • Experience performing work that involved: Knowledge of the practices, laws, regulations, policies and procedures associated with personnel staffing, recruitment, and pay setting within the Federal sector with an understanding of at human resources management programs (i.e. Staffing, Recruitment, Hiring, HR Automation, Position Management and Classification etc.), sufficient to provide comprehensive technical and consultative services to management.
  • Experience in recruitment using Delegated Examining and Merit Promotion procedures; and experience determining employees pay.
  • Experience conducting job analyses in alignment with classified positions sufficient to develop effective questionnaires to identify the best talent and knowledge management in the recruitment and placement processes.
  • Experience utilizing HR Information Systems to post vacancy announcements; issue certificates and SME panel Reviews and Onboarding (e.g., in Monster or USAStaffing), NFC, or similar systems.
  • Experience conducting special projects, project management and/or comprehensive reviews to evaluate and resolve operating issues and problems sufficient to assess human resources management programs (i.e., audits, staffing, recruitment and placement).
  • Please read the following important information to ensure we have everything we need to consider your application:
    It is your responsibility to ensure that you submit appropriate documentation prior to the closing date. Your resume serves as the basis for qualification determinations and must highlight your most relevant and significant experience as it relates to this Joint Duty assignment opportunity announcement.

    Be clear and specific when describing your work history since human resources cannot make assumptions regarding your experience. Your application will be rated based on your resume.

    Please ensure EACH work history includes ALL of the following information:
  • Job Title (Include series and grade of Federal Job)
  • Duties (Be specific in describing your duties)
  • Name of Federal agency
  • Supervisor name, email, and phone number
  • Start and end dates including month and year (e.g. June 2007 to April 2008)

  • Education

    EDUCATIONAL SUBSTITUTION: There is no educational substitution for this position.

    Additional information

    **DHS does not offer any additional benefits beyond that which the Federal employee is already receiving.

    If the position requires a security clearance, employees must have a SECRET or TOP SECRET clearance to placement AND must maintain that level of clearance while performing in the position.

    Selected applicants for a JDA are requested to fulfill the items below during the JDA:
  • Complete the DHS Training Course 15 days prior to the arrival to the JDA.
  • Complete the DHS Joint Duty Assignment Progress Plan to include:
    • Phase 1: Establish assignment objectives within the first 30 days of the JDA.
    • Phase 2: Complete a self-assessment of the duties performed at the mid-point of the JDA.
    • Phase 3: Complete a final review within the last 30 days of the JDA.

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