This job has expired

Management and Program Analyst

Washington, D.C
Closing date
Sep 30, 2023

The detailee will join the Public Engagement Division at the Office of Citizenship, Partnership, and Engagement within the External Affairs Directorate at USCIS. The Public Engagement Division facilitates open and transparent communication between the agency, external stakeholders, and applicants by developing and maintaining relationships with external stakeholders; facilitating stakeholder interaction at the national and regional level; hosting national engagements; and supporting community relations specialists and other field staff in their interactions with local stakeholders.

The detailee is responsible for supporting the Division Chief and Deputy Chief in essential programmatic and operational tasks to manage the division. This includes planning and execution of programmatic and project planning sessions; coordinating stakeholder correspondence and operational reports; managing the clearance process and taskers; and supporting the public engagement team virtual public engagement logistics. The incumbent will also support the administration of the PED budget and human capital initiatives and will support a team of forty individuals who are geographically dispersed. Performs other related duties as assigned.


Conditions of Employment

  • Must be a current permanent Federal employee
  • Must have supervisory approval to apply to the Joint Duty Assignment. DHS 250-2 Application Form under "required documents" section.
  • Must NOT have any pending/outstanding disciplinary actions
  • Must have achieved a minimum of "meet expectations/proficiency" on latest performance appraisal/evaluation
  • Must be currently at the grade level of the detail. *No Temporary Promotion Opportunity*
  • The program does not apply to members of the Military service or contractors.


Qualifications required:
  • Proven ability to manage, organize, and prioritize multiple concurrent, complex projects efficiently and effectively within compressed time frames.
  • Demonstrated experience in leading the clearance of agency documents and taskers.
  • Experience in supporting virtual and in-person meetings, webinars and similar outreach activities.
  • Excellent oral and written communications skills
  • Ability to take initiative and work remotely during the joint duty assignment with minimal supervision.
  • Knowledgeable of recruiting and staffing issues as well as budget formulation and tracking.
  • Experience in stakeholder engagement preferred
  • Please read the following important information to ensure we have everything we need to consider your application:
    It is your responsibility to ensure that you submit appropriate documentation prior to the closing date. Your resume serves as the basis for qualification determinations and must highlight your most relevant and significant experience as it relates to this Joint Duty assignment opportunity announcement.

    Be clear and specific when describing your work history since human resources cannot make assumptions regarding your experience. Your application will be rated based on your resume.

    Please ensure EACH work history includes ALL of the following information:
  • Job Title (Include series and grade of Federal Job)
  • Duties (Be specific in describing your duties)
  • Name of Federal agency
  • Supervisor name, email, and phone number
  • Start and end dates including month and year (e.g. June 2007 to April 2008)

  • Education

    EDUCATIONAL SUBSTITUTION: There is no educational substitution for this position.

    Additional information

    **DHS does not offer any additional benefits beyond that which the Federal employee is already receiving.

    If the position requires a security clearance, employees must have a SECRET or TOP SECRET clearance to placement AND must maintain that level of clearance while performing in the position.

    Selected applicants for a JDA are requested to fulfill the items below during the JDA:
  • Complete the DHS Training Course 15 days prior to the arrival to the JDA.
  • Complete the DHS Joint Duty Assignment Progress Plan to include:
    • Phase 1: Establish assignment objectives within the first 30 days of the JDA.
    • Phase 2: Complete a self-assessment of the duties performed at the mid-point of the JDA.
    • Phase 3: Complete a final review within the last 30 days of the JDA.

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