This Information Technology (IT) Specialist position is located in the Capabilities, Data, and Integration (CDI), Threat Hunting (TH), Cybersecurity Division (CSD), Cybersecurity and Infrastructure Security Agency (CISA).
As a IT Specialist you will serve as the Deputy Section Chief and your typical work assignments may include:
Exercises a full range of personnel management authorities and responsibilities in directing work of subordinate staff.
Coordinates and evaluates subordinates' work to assure balanced workload and timely responses to assigned actions.
Gives advice, counsel, or instruction to employees on both work and administrative matters. Develops job descriptions and assigns work to subordinates based on priorities. Determines selective consideration of the difficulty and requirements of assignments, and the capabilities of employees. Hears and resolves complaints from assigned personnel and refers unresolved matters to higher authority.
Establishes performance standards, evaluates performance, recommends training and development, and recognizes high quality performance.
Makes functional assignments establishing controls necessary for effective management, or to provide data for management purposes.
Promotes compliance and ensures that all personnel actions are taken in accordance with the Federal government's personnel laws and regulations and Equal Employment Opportunity (EEO) program policies.
Directly manages IT programs/projects applying technical knowledge of various specialized areas of applications development, engineering, network operations and maintenance functions, and conceives, plans, and conducts studies involving complex issues and unique problems.
Perform needs analysis to determine opportunities for new and improved business process solutions.
Participates in network and systems design to ensure implementation of appropriate systems security policies, and often develops new policies, procedures, and approaches taking into consideration CISA policies, government-wide rules, regulations, and industry standards.
Act as a primary stakeholder in the underlying information technology (IT) operational
processes and functions that support the service, provide direction and monitor all significant activities so
the service is delivered successfully.
Provides technical analysis to senior leaders that can impact organizational vision and direction, and prepares, reviews and may approve organizational reports or policies for internal and external distribution.
Consults with customers to evaluate functional requirements and translate functional requirements into
technical solutions: conduct risk analysis, feasibility study, and/or trade-off analysis to develop, document,
and refine functional requirements and specifications; consult with customers to evaluate functional requirements.
Coordinate with DevOps, as needed, to provide oversight in the development of design solutions; define project scope and objectives based on customer requirements; develop and document requirements, capabilities, and constraints for design procedures and processes;
Performs other duties as assigned. RequirementsConditions of Employment
QualificationsQualifications required: Applicants must have IT-related experience demonstrating each of the four competencies listed below. .Attention to Detail - Is thorough when performing work and conscientious about attending to detail. Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services. Oral Communication - Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately. Problem Solving - Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations. SPECIALIZED EXPERIENCE: At least one full year of specialized experience comparable in scope and responsibility to the GS-14 grade level in the Federal service (obtained in either the public or private sectors). This experience must include all of the following: 1) Develop and interpret policies, procedures and strategies governing the planning and management of networks; 2) Provide expert technical advice, guidance, and recommendations to the organization's leadership and other technical specialists on critical information technology (IT) issues that affect the physical and virtual networks; 3) Forecast and manage budgets for acquisition of products and services for Section; 4) Isolate and define unprecedented conditions and resolving critical problems; 5) Plan, assign, or prioritize work among employees (Federal and Contractors) as a supervisor. You must include your resume with hours worked per week annotated. Please read the following important information to ensure we have everything we need to consider your application:
- Must be a current permanent Federal employee
- Must have supervisory approval to apply to the Joint Duty Assignment. DHS 250-2 Application Form under "required documents" section.
- Must NOT have any pending/outstanding disciplinary actions
- Must have achieved a minimum of "meet expectations/proficiency" on latest performance appraisal/evaluation
- Must be currently at the grade level of the detail. *No Temporary Promotion Opportunity*
- The program does not apply to members of the Military service or contractors.
It is your responsibility to ensure that you submit appropriate documentation prior to the closing date. Your resume serves as the basis for qualification determinations and must highlight your most relevant and significant experience as it relates to this Joint Duty assignment opportunity announcement.
Be clear and specific when describing your work history since human resources cannot make assumptions regarding your experience. Your application will be rated based on your resume.Please ensure EACH work history includes ALL of the following information: Job Title (Include series and grade of Federal Job) Duties (Be specific in describing your duties) Name of Federal agency Supervisor name, email, and phone number Start and end dates including month and year (e.g. June 2007 to April 2008) EducationEDUCATIONAL SUBSTITUTION:
There is no educational substitution for this position. Additional information**DHS does not offer any additional benefits beyond that which the Federal employee is already receiving.
If the position requires a security clearance, employees must have a SECRET or TOP SECRET clearance to placement AND must maintain that level of clearance while performing in the position.
Selected applicants for a JDA are requested to fulfill the items below during the JDA: Complete the DHS Training Course 15 days prior to the arrival to the JDA. Complete the DHS Joint Duty Assignment Progress Plan to include:
- Phase 1: Establish assignment objectives within the first 30 days of the JDA.
- Phase 2: Complete a self-assessment of the duties performed at the mid-point of the JDA.
- Phase 3: Complete a final review within the last 30 days of the JDA.