ERP International is seeking a full-time Registered Nurse (RN) to serve as a Special Needs Coordinator at Eglin Hospital at Eglin AFB, Fort Walton Beach, FL. Apply online today and discover more about this exceptional employment opportunity. www.erpinternational.com
Be the Best! Join our team of exceptional health care professionals across the nation. Come discover the immense pride and job satisfaction ERP Employees experience in providing care for our Military Members, their Families and Retired Military Veterans! ERP International is honored to have been named one of The Washington Post's 2023 Top Workplaces!
* Excellent Compensation & Exceptional Comprehensive Benefits!
* Paid Vacation, Paid Sick Time, Plus 11 Paid Federal Holidays!
* Medical/Dental/Vision, STD, LTD and Life Insurance, Health Savings Account available, and more!
* Annual CME Stipend and License/Certification Reimbursement!
* Matching 401K!
About ERP International, LLC: ERP is a nationally respected provider of health, science, and technology solutions supporting clients in the government and commercial sectors. We provide comprehensive enterprise information technology, strategic sourcing, and management solutions to DoD and federal civilian agencies in 40 states. Founded in 2006, ERP is headquartered in Laurel, MD and maintains satellite offices in Montgomery, AL and San Antonio, TX - plus project locations nationwide. ERP is an Equal Opportunity Employer - Disability and Veteran.
Monday - Friday, 7:00am - 4:00pm, including a one hour lunch
No Weekends or Holidays!
Job Specific Details and Tasks: The duties include, but are not limited to the following:
• To provide a Registered Nurse - Special Needs (SNC) services which facilitate the patient's transition to the appropriate level of care. Work collaboratively with utilization management, case management and the healthcare team to achieve a timely, appropriate discharge that meets the patient's needs and is per local facility/AF/DoD and national utilization and discharge standards.
• The SNC registered nurse oversees and manages the installation Exceptional Family Member Program-Medical (EFMP-M) IAW DoD and AF policy and any subsequent implementing guidance.
• Uses clinical assessment skills and maintains procedures to identify sponsors whose family members have special medical and educational needs in a timely manner. The SNC uses a multi-disciplinary and collaborative approach with other key service providers, such as installation youth and childcare facilities, and officer and enlisted spouses groups, to ensure effective outreach and identification of special needs. Ensures family members of the AF personnel or family of the AF member are appropriately "Q coded" (EFMP-enrolled).
• Ensures all active duty sponsors known to the Air Force Personnel Center, and local Military Personnel Section (MPS) and/or Commander Support Staff (CSS) where applicable, as having family members with special needs are identified in AF medical special needs data management systems. Provides oversight for base-level data entry in AF-provided data management systems used in the management of EFMP-M.
• Provides training to installation personnel and medical staff; and consultation as needed to support the implementation of EFMP-M base-wide.
• Integrally involved in the Family Member Relocation Clearance (FMRC) process. Ensures all FMRC requirements are implemented by all EFMP-M staff. Coordinates the enrollment process and travel screening for all active duty family members' and travel screening upon request to the families of DoD civilian sponsored assignments going to an overseas base.
• Provides oversight to ensure every AF sponsor with one or more family members with special needs assigned to the installation has a SN file maintained at the MTF. Ensures Q-coded sponsors assigned to the installation are contacted annually to determine if there are unmet needs and to request updates of information as needed.
• Collaborates with the Integrated Delivery System (IDS) and other interagency forums that provide family medical information and referrals to base and civilian agencies. Ensures EFMP families are referred to the Airman and Family Readiness Center for additional community assistance as needed. Maintains a cooperative working relationship with the base MPS, CSS, and with Air Force Personnel Center (AFPC). Actively supports the integration of EFMP-M, Exceptional Family Member Program - Family Support (EFMP-FS) and Exceptional Family Member Program - Assignments (EFMP-A) services at the installation. Provides information, appropriate contact information, and coordinates referrals as appropriate.
• Participates in EFMP quarterly case reviews to discuss/assess newly identified families', complex, or unmet medical needs. Determine the appropriate resources necessary for the families.
• Patient specific assessments and clinical plans of action will be located in AHLTA and the Special Needs record. Meeting minutes will not contain patient identifying information.
• Coordinates and participates in designated facility meetings.
• Shall consult with medical personnel, legal authorities, and military commanders as required.
• The contractor shall follow applicable local facility/AF/DoD instructions, policies and guidelines.
• Must maintain a level of productivity and quality consistent with: complexity of the assignment; facility policies and guidelines; established principles, ethics and standards of practice of professional nursing, Health Services Inspection (HSI); and other applicable DoD and service specific guidance's and policies. Must also comply with the Equal Employment Opportunity (EEO) Program, infection control and safety policies and procedures.
• The contractor shall complete medical record documentation and coding, and designated tracking logs and data reporting as required by local facility/AF/DoD instructions, policies and guidance.
• The contractor will complete all required electronic medical record training, facility-specific orientation and training programs, and any AF/DoD mandated training.
• The contractor shall ensure the employee is in compliance with preventive, prophylactic and follow-up procedures, as well as infection control and employee health program procedures, as established by the MTF. Required preventive, prophylactic and follow-up procedures will be provided by the Government to contract employees in the military MTF. The HCW shall reimburse payment for these services. If care is received elsewhere, the HCW shall provide written verification of treatment.
• Contractor employees shall prepare all documentation to meet or exceed established MTF standards, to include, but not limited to: timeliness, accuracy, content, and signature. Contractor employees shall only use MTF and Air Force-approved abbreviations for documentation in the patient health records and follow the MTF's Do Not Use Abbreviation List. (AFI 48-123, Medical Examinations and Standards)
• Health care providers shall complete medical records documentation within 72 business hours of the encounter with the patient.
• Contractor employees shall use the proper coding of procedures and treatment, and shall maintain coding accuracy (CPT/E&M/procedure) at the same standard, 90% or higher, as military and civil service health care providers engaged in comparable work.
• Shall be responsible for creating, maintaining and disposing of only those Government records which are specified by the 96 MDG.
• Shall possess basic knowledge of and ability to demonstrate leadership skills in order to provide guidance, counseling, training and professional evaluation.
• Shall possess basic knowledge in management and daily operation of a clinic servicing a large number of patients with a variety of healthcare needs and illnesses.
• The SNC may be asked to participate/direct committees, programs or clinical services directly related to area of clinical responsibility or privileges.
• Shall provide for ongoing education programs to promote, protect and maintain optimum levels of wellness. Shall provide health counseling to patients and their families, and develop a plan for health maintenance based on individual needs.
• Shall direct supporting Government employees assigned to them during the performance of clinical duties. Guides the performance of assigned personnel. Uses team approach toward staff and patient management.
• Shall perform administrative duties that may include maintaining statistical records of his or her clinical workload, participating in medical educations programs, and participating in quality improvement functions and other duties as prescribed by the Flight Commander/Chief, Health Care Integrator.
• Shall attend and participate in meetings, professional staff conferences and other appropriate professional activities such as, but not limited to the following: quality improvement meetings, professional staff meetings, commander's staff meetings, flight meetings, and other meetings required by applicable regulations, MTF guidance, or as directed by the Flight Commander/Chief, Health Care Integrator or his/her designated representative.
• Shall possess basic knowledge of operating a wide variety of medical equipment/non-medical equipment to ensure patient and staff safety, proper equipment maintenance and accessibility.
• Shall treat patient information, no matter how developed, as privileged information. Patient information shall not be disclosed or revealed in any way for any use outside the MTF without prior written permission by the Chief of Hospital Services (SGH).
• Shall respect and maintain the basic rights of patients, demonstrating concern for personal dignity and human relationships. Providers receiving complaints validated by the Functional Requirements Evaluator Designee (FRED), COR and SGH shall be subject to counseling from the contractor's company and, depending on the nature and severity of the complaint, separation from performing services under this contract.
• Shall maintain open and professional communication with members of the MTF staff, MTF customers, and other contractor employees. COR will report valid complaints in writing to the Contracting Officer (CO) and the contractor's company for action. Valid complaints will be considered a performance failure. The contractor shall resolve all substantiated complaints immediately upon notification of the complaint and no later than the suspense date provided by the CO or designated representative.
• Shall seek and maintain interpersonal relationships with clients/families and coworkers which contribute to mission accomplishment.
• Shall possess basic knowledge of various training methods and interpersonal skills in order to develop a rapport with the patients and co-workers during which instructional and education information is presented and a supportive, trusting relationship is established.
• Shall possess ability to acquire and use basic computer skills to enter patient data and extract patient's information, from a variety of sources to include Composite Health Care System (CHCS), Armed Forces Health Longitudinal Technology Application (AHLTA), Essentris and Integrated Clinical Database (ICDB).
• Mastery of theories, principles, and methodologies underlying psychosocial practice.
• Knowledge and understanding of developmental growth; dynamics of human behavior, family, and other social systems; and impact of illness and disability on social functioning.
• Demonstrated abilities in program planning, implementation, and evaluation, and in conducting individual, family, group, and community assessments.
• Strong capability to work with service members and/or veterans and their families who are experiencing a wide range of complicated mental, emotional, behavioral, physical, psychosocial, and environmental problems.
• Knowledge of medical privacy and confidentiality (Health Insurance Portability and Accountability Act [HIPAA]), and accreditation standards of Accreditation Association for Ambulatory Health Care (AAAHC) and The Joint Commission (TJC). Working knowledge of computer applications/software to include Microsoft Office programs, MS Outlook (e-mail), and internet familiarity is required. The ability to input, extract and format data from established databases is desired.
• Working knowledge of computer applications/software to include Microsoft Office programs, MS Outlook (e-mail), and internet familiarity is required. The ability to input, extract and format data from established databases is desired.
• Shall demonstrate ability to communicate effectively both orally and written.
• Shall be skillful and tactful in communicating with people who may be physically or mentally ill, uncooperative, fearful, emotionally distraught, and potentially agitated.
• Shall demonstrate ability to apply critical thinking skills and expertise in resolving complicated healthcare, social, interpersonal and financial patient situations.
• Shall possess organization, problem-solving and communication skills to articulate medical requirements to patients, families/care givers, medical and non-medical staff in a professional and courteous way.
• The SNC may need to attend EFMP-M training in order to remain current with DHA policy and program rules. This may require face-to-face attendance at an out-of-state location (location TBD) for intensive program updates. Additionally, the SNC may need to schedule/perform site visits and training for outlying/support EFMP programs that would require travel to/from those locations in the surrounding areas. Video teleconferencing is largely unavailable and system requirements don't allow for consistent abilities to make this a viable option for training. The Government shall reimburse the contractor for travel costs in accordance with the travel guidance in the contract MQS Basic Contract PWS.
* Degree/Education: Minimum ASN, BSN preferred
* Experience: Shall have a minimum of 3 years RN experience, with at least 2 years recent experience in care coordination, discharge planning, or case management inpatient and outpatient)
* Licensure/Certification: Active/unrestricted RN license from any state; Disease management related certification preferred
* Life Support Certifications: BLS
* Security: Must possess ability to pass a Government background check/security clearance.