Documentum Administrator

Washington D.C
Sep 13, 2023
Sep 23, 2023
Full Time
Department Marketing Statement:

This is a technical position for a Documentum Administrator. The ideal candidate would have familiarity in maintaining, updating, and upgrading a secure and stable platform of Documentum systems on multiple OS platforms such as Windows, Linux and mobile platforms as well. Candidates with knowledge of migrating Documentum systems from On-Prem to the Cloud to multiple platforms such as AWS, Microsoft Azure or the Google Cloud are preferred. The position performs highly technical work in multiple Documentum environments such as the development, test, staging and the Production environments. As a Documentum Administrator, the candidate would also be troubleshooting and resolving technical issues for the various Documentum applications and systems. Experience in Captiva systems administration is a great plus.

Minimum Qualifications:

Graduation from an accredited college or university with a Bachelor's Degree in Mathematics, Computer Science, Finance, Business or Public Administration or related field. Six (6) years progressively responsible experience in diversified information systems, communications systems management, and technical experience in a large organization, including some experience in the development of major IT policies.

Equivalent combination of education and relevant work experience will be considered if candidate can effectively demonstrate progressively responsible experience in diversified information systems, communications systems management, and technical experience in a large organization, including some experience in the development of major IT policies.

General Hybrid Work Statement:

This opportunity is a hybrid opportunity allowing for flexibility between virtual and in-person work subject to the Authority's telework policy.

Medical Group:

Satisfactorily complete the medical examination for this position, if required. The incumbent must be able to perform the essential functions of this position either with or without reasonable accommodations.

Job Summary/Duties:

This position is located in the Washington Metropolitan Area Transportation Authority (WMATA), Department of Information Technology (IT). This is a highly technical and professional position that involves maintaining, updating, and upgrading a growing, secure, and stable document management platform. The individual in this position performs highly technical work in the development, maintenance, and support of the SharePoint infrastructure. The employee performs the work as a member of the SharePoint Production Support team.

Monitors, supports, and troubleshoots to maintain a robust system with consistent availability, upgrade options, and increased capacity.

Assists in coordinating with WMATA departments and developing upgrade plans for WMATA Documentum requirements, maintenance, operations, and support issues.

Ensures efficient maintenance, support, and troubleshooting. Ensures efficiency and standards are being met according to the guidelines set forth by the Authority.

Troubleshoots intranet issues associated with Documentum users.

Remains abreast of new developments in document management applications and related technologies, to the extent that these developments may benefit WMATA.

Implements document management policies, procedures, and standards, and ensure their conformance with WMATA objectives.

The above duties and responsibilities are not intended to limit specific duties and responsibilities of any particular position. It is not intended to limit in any way the right of supervisors to assign, direct, and control the work of employees under their supervision.

Evaluation Criteria:

Consideration will be given to applicants whose resumes demonstrate the required education and experience. Applicants should include all relevant education and work experience.

Evaluation criteria may include one or more of the following:
  • Personal Interview
  • Skills Assessments
  • Verification of education and experience
  • Criminal Background Check
  • Credit history report for positions with fiduciary responsibilities
  • Successful completion of a medical examination including a drug and alcohol screening
  • Review of a current Motor Vehicle Report


Washington Metropolitan Area Transit Authority, a Federal contractor, is an Equal Opportunity / Affirmative Action employer. All qualified applicants receive consideration for employment without regard to race, color, creed, religion, national origin, sex, gender, gender identity, age, sexual orientation, genetic information, physical or mental disability, or status as a protected veteran, or any other status protected by applicable federal law, except where a bona fide occupational qualification exists. Our hiring process is designed to be accessible and free from discrimination.

This posting is an announcement of a vacant position under recruitment. It is not intended to replace the official job description. Job Descriptions are available upon confirmation of an interview.