Responsibilities & Qualifications

RESPONSIBILITIES

• Provide technical support and analysis related to configuration management and ensure compliance with policies and standards across the network.
• Support the work of the Network Management and Network Engineering Units by executing supporting tasks documented in either the service ticket management system or the project management system and reporting the results of those tasks into the appropriate system.
• Provide technical support and expertise toward the resolution of outages and issues with FBI IT Networks and Systems.
• Provide feedback through the Senior Network Analyst and Project Lead on possible improvements to systems and processes observed through the course of their work.
• Provide high-quality and professional customer service in all interactions.
• Contribute to data analysis and reporting related to the work accomplished by team members, including after action reviews of critical tickets.

REQUIRED QUALIFICATIONS

• Top Secret security clearance required.
• Cisco Certified Network Associate (CCNA) Enterprise Core and Infrastructure certification.
• Associates degree in Information Technology, Computer Science, or related area (preferred).
• 3-5 years of relevant IT experience with specialization in networking technologies, specifically with Cisco switches and routers and analyzing complex networks.
• Working knowledge of web applications, web servers, application load balancers and storage systems. Must have good knowledge of general network and security tools and methodologies such as firewalls, IDS/IPS and access control lists.
• Moderate skill in scripting / coding (python, go, Perl, Bash, etc.) in order to support network automation tasks.

Overview

We are seeking a Network Analyst to join our team supporting the FBI's Information Technology Infrastructure Division.

TekSynap is a fast-growing high-tech company that understands both the pace of technology today and the need to have a comprehensive well planned information management environment. "Technology moving at the speed of thought" embodies these principles - the need to nimbly utilize the best that information technology offers to meet the business needs of our Federal Government customers.

We offer our full-time employees a competitive benefits package to include health, dental, vision, 401K, life insurance, short-term and long-term disability plans, vacation time and holidays.

Visit us at www.TekSynap.com .

Apply now to explore jobs with us!

The safety and health of our employees is of the utmost importance. Employees are required to comply with any contractually mandated Federal COVID-19 requirements. More information can be found here .

Additional Job Information

COMPETENCIES

• Establish Focus
• Change Management
• Develop Others
• Oral Communication
• Written Communication
• Interpersonal Awareness
• Build Relationships
• Analytical Thinking
• Conceptual Thinking
• Strategic Thinking
• Technical Expertise
• Initiative
• Foster Innovation
• Results Oriented
• Teamwork
• Customer Service

WORK ENVIRONMENT AND PHYSICAL DEMANDS

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of the job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

• Location: Huntsville, AL
• Type of environment: Office & Remote
• Noise level: Medium
• Work schedule: Schedule is day shift Monday - Friday. May be requested to work evenings and weekends to meet program and contract needs.
• Amount of Travel: Less than 10%

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to use hands to handle, feel, touch; reach with hands and arms; talk and hear. The employee is regularly required to stand; walk; sit; climb or balance; and stoop, kneel, crouch, or crawl. The employee is regularly required to lift up to 10 pounds. The employee is frequently required to lift up to 25 pounds; and up to 50 pounds. The vision requirements include close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus.

WORK AUTHORIZATION/SECURITY CLEARANCE

U.S. Citizen

Top Secret Security clearance required

OTHER DUTIES

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

EQUAL EMPLOYMENT OPPORTUNITY

In order to provide equal employment and advancement opportunities to all individuals, employment decisions will be based on merit, qualifications, and abilities. TekSynap does not discriminate against any person because of race, color, creed, religion, sex, national origin, disability, age, genetic information, or any other characteristic protected by law (referred to as "protected status"). This nondiscrimination policy extends to all terms, conditions, and privileges of employment as well as the use of all company facilities, participation in all company-sponsored activities, and all employment actions such as promotions, compensation, benefits, and termination of employment.