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Maintenance Supervisor (Elevator/Escalator)

Washington Metropolitan Area Transit Authority
Closing date
Sep 22, 2023

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Job Details

Minimum Qualifications

  • High School Diploma or general equivalency diploma (GED) and a minimum of four (4) years of post-high school training in mechanical, electrical, electronic, hydraulic, or related maintenance disciplines

  • Four (4) years of elevator industry experience in maintenance, construction, service, engineering or modernization.

  • Must acquire within twelve (12) months of hire, National Association of Elevator Safety Authorities (NAESA) QEI-1 certification or equivalent certification recognized in District of Columbia, Maryland, and Virginia jurisdictions
  • Possession of a valid motor vehicle operator's license issued from the jurisdiction of residence

  • Education
    • Vertical transportation equipment training
  • Experience
    • Experience in the maintenance, repair, and inspection of elevator and/or escalator equipment
  • Certification/Licensure
    • National Association of Elevator Safety Authorities (NAESA) QEI-1 certification or equivalent certification recognized in District of Columbia, Maryland, and Virginia jurisdiction

Medical Group

Satisfactorily complete the medical examination for this position, if required. The incumbent must be able to perform the essential functions of this position either with or without reasonable accommodations.

Mission Essential Designation:
  • In accordance with the Washington Metropolitan Area Transit Authority's Continuity of Operations Plan (COOP) this job has been identified as critical to mission essential functions. Incumbents in this role may be required to report to or continue to work in the event of authorized office closings or service suspensions due to severe weather, natural disaster, fire, operational emergencies or related events.

Job Summary

The Maintenance Supervisor (Elevator/Escalator) is a skilled technical maintenance supervision role of a complex nature. The incumbent is responsible for supervision of elevator and escalator mechanics and for effective and efficient testing, diagnosis, problem identification and problem resolution relating to elevators and escalators.

Essential Functions
  • Supervises personnel, inspects scheduled and unscheduled maintenance of elevator and escalator repair work. Ensures quality of workmanship, completeness, and compliance with specifications, engineering orders, escalator/elevator codes, layouts and standard maintenance procedures. Prepares accurate and concise oral/written reports on the findings, deficiencies and recommendations for corrective actions, to ensure preventive, scheduled and corrective maintenance is executed safely and efficiently.
  • Supervises subordinates which includes recommending applicant selection, disciplinary actions, effective resolution of grievances, assigning duties, directing work, approving leave requests and timesheets, and ensuring effective and appropriate subordinate training is provided. Guarantees properly skilled employees are obtained and retained.
  • Responds in a timely manner to elevator and escalator accidents, critical equipment outages, and electrical equipment shock reported during and outside of normal working hours. Conducts investigations and provides timely written reports of the investigations ensuring safety and alignment with WMATA's performance goals.
  • Directs and works with contractors, ensuring adherence to maintenance procedures including but not limited to monitoring technical code adherence, contract worker performance and quality of work.

Other Functions
  • Operates Authority vehicle between work locations to perform job duties as required .

The essential duties listed are not intended to limit specific duties and responsibilities of any particular position. Nor is it intended to limit in any way the right of managers and supervisors to assign, direct and control the work of employees under their supervision.

Evaluation Criteria

Consideration will be given to applicants whose resumes demonstrate the required education and experience. Applicants should include all relevant education and work experience.

Evaluation criteria may include one or more of the following:
  • Skills and/or behavioral assessment
  • Personal interview
  • Verification of education and experience (including certifications and licenses)
  • Criminal Background Check (a criminal conviction is not an automatic bar to employment)
  • Medical examination including a drug and alcohol screening (for safety sensitive positions)
  • Review of a current motor vehicle report


WMATA is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by applicable federal law.

This posting is an announcement of a vacant position under recruitment. It is not intended to replace the official job description. Job descriptions are available upon confirmation of an interview.


The Washington Metropolitan Area Transit Authority operates the second largest rail transit system and the fifth largest bus network in the United States. Safe, clean and reliable, "America's Transit System" transports more than a third of the federal government to work and millions of tourists to the landmarks in the Nation's Capital.

Metro has earned a worldwide reputation for security and architectural beauty. WMATA is clearly the employer of choice for over 10,000 area residents. The Authority was created in 1967 by an interstate compact to plan, develop, build, finance and operate a balanced regional transportation system in the National Capital area. Construction of the Metrorail system began in 1969. Four area bus systems were acquired in 1973. The first phase of Metrorail began operation in 1976. The final leg of the original 103-mile rail network was completed in early 2001. Metrorail now operates 83 stations. One line extension and three new stations are now under construction.

Metrorail and Metrobus serve a population of 3.4 million within a 1,500-square-mile area. The transit zone consists of the District of Columbia, the suburban Maryland counties of Montgomery and Prince George's and the Northern Virginia counties of Arlington, Fairfax and Loudoun and the cities of Alexandria, Fairfax and Falls Church. Overall, about 40 percent of the region's residents commute to work on Metro.

Metro and the federal government are partners in transportation. Half of the 83 Metrorail stations serve federal facilities and 36 percent of the local federal workforce uses Metro. We are committed to being an integral part of the Washington metropolitan area by ensuring the best in safe, reliable, cost-effective and responsive transit services, by promoting regional mobility and by contributing toward the social, economic and environmental well-being of our community. Employees are Metro.; We are committed to providing a working environment that fosters a high standard of performance, recognition for contributions and innovations, mutual respect and a healthy quality of life.

We are committed to developing ourselves through technology, training and education. We recognize our diversity as a source of strength that enables us to attain individual and Authority goals. In addition to competitive salaries, Metro employees enjoy a number of attractive benefits. These benefits include paid time off in the form of vacations, holidays and sick leave; medical, dental, life insurances as well as long term disability. Retirement is planned for through a defined contribution plan and a deferred compensation plan. Alternative work schedules, teleworking and free transportation on Metrorail and Metrobus make for an great benefits package for WMATA employees.Jump to our website to apply online for current openings and save the link for future vacancies as they occur.



Company info
600 Fifth St. NW

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