IT Specialist (SYSADMIN/APPSW)

Duties

As an IT Specialist (SYSADMIN/APPSW), you will:

• Serve as the expert intermediary between the systems administration and application functions/teams in the Applications Branch (e.g., developers, networking team, infrastructure security team, infrastructure systems team).
• Coordinate projects and activities, and manage the deployment, maintenance, and upgrade process of applications developed by different development groups and teams.
• Work with software application developers to architect, configure, and troubleshoot application servers and the software running on the developed applications.
• Oversee and ensure systems administration, patching, networking, and provisioning support of application servers within the OCCS applications platform.
• Manage approximately 400 application servers in support of the NLM mission and ensure support for applications residing on the Amazon Web Services (AWS) Cloud.
• Direct and oversee provisioning and patching scripts for on-premises application servers and AWS Cloud.
• Create, maintain, and administer automated testing frameworks that allow in-depth testing of User Interfaces, modules, and security of custom software applications across multiple programming languages and platforms.
• Maintain the integrity, security, and availability of NOSQL databases and database-like technologies, and troubleshoot server issues, including tuning performance, isolate and fix application problems, and apply security patches.
• Analyze and evaluate new systems engineering technologies, and develop and coordinate lifecycle development processes and tools to facilitate agile development methodologies.
• Identify future-state objectives for the development environment, and provide guidance on best practices to maintain the development environments and support the rapid development and testing of web based solutions.
• Provide analysis and guidance on program related information technology (IT) issues or problems where new analytical techniques must be developed to identify and evaluate findings.
• Identify and maintain firewall rules needed to allow application communication, and create and maintain approximately 2500 firewall rules in support of application network communication.

Requirements

Conditions of Employment

• U.S. Citizenship requirement or proof of being a U.S. National must be met by closing date.
• Employment is subject to the successful completion of a background investigation, verification of qualifications, completion of onboarding forms, submission of required documents, and any other job-related requirement before or after appointment.
• Applicants must meet all qualification requirements by the closing date of this announcement.
• Males born after December 31, 1959 must be registered with the Selective Service.
• The National Institutes of Health participates in the USCIS Electronic Employment Eligibility Verification Program (E-Verify). E-Verify helps employers determine employment eligibility of new hires and the validity of their Social Security numbers.
• The NIH maintains a tobacco free work environment and campus.
• Must be able to perform the essential duties of the position, with or without reasonable accommodation.
• A one-year probationary period may be required upon selection/placement.

Qualifications

For all IT positions, individuals must have IT-related experience demonstrating each of the four competencies listed below:

• Attention to Detail - Is thorough when performing work and conscientious about attending to detail.
• Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services.
• Oral Communication - Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately.
• Problem Solving - Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations.

AND You qualify at the GS-13 level, if you meet the following qualification requirements:

• You must demonstrate in your resume at least one (1) year of qualifying experience equivalent to at least the GS-12 level in the Federal service obtained in either the private or public sector, performing the following types of tasks: diagnosing system software, applications software, and system interface issues; managing application servers; analyzing systems configurations; overseeing software installations, upgrades, and patches; and managing IT projects.

Do not copy and paste the duties, specialized experience, or occupational assessment questionnaire from this announcement into your resume as that will not be considered a demonstration of your qualifications for this position.

Preview application questionnaire before you apply: https://apply.usastaffing.gov/ViewQuestionnaire/12036834

Education

This job does not have an education qualification requirement.

Additional information

• This position is designated as a " non-emergency/teleworker " position and the selected candidate will be considered a " non-emergency/teleworker " employee. In the event of a closure, you must be available to telework or request leave.
• This position is eligible for local remote work, a position designation where onsite presence is required only on an irregular or infrequent basis, not to exceed two days or 16 hours every two weeks. Your worksite (e.g., home residence) must be within the same geographically defined pay locality as the location in this announcement or the location(s) you choose to be considered for when applying. Visit OPM's page for pay locality definitions . Visit NIH's Remote Work page for more information and requirements.
• A newly appointed or reappointed individual may receive a recruitment incentive. Recipients will be determined on a case-by-case basis based on organizational need, specific case justification, and budget limitations.
• A current federal government employee may receive a relocation incentive if moving from a different geographic location. Recipients will be determined on a case-by-case basis based on organizational need, specific case justification, and budget limitations.
• PHS Commissioned Officers interested in performing the duties of this position within the Commissioned Corps should apply online to this announcement to receive consideration.
• Visit our Applicant FAQs page for helpful information on the application process.
• Visit our Total Compensation page for a detailed look into the benefits, awards, leave, retirement, and other incentives employees may receive as part of a rewarding work environment.
• Reasonable Accommodation Requests (RA): If you believe you have a disability (i.e., physical or mental), covered by the Rehabilitation Act of 1973 as amended that would interfere with completing the USA Hire Competency Based Assessments, you will be granted the opportunity to request a RA in your online application. Requests for RA for the USA Hire Competency Based Assessments and appropriate supporting documentation for RA must be received prior to starting the USA Hire Competency Based Assessments. Decisions on requests for RA are made on a case-by-case basis. If you meet the minimum qualifications of the position, after notification of the adjudication of your request, you will receive an email invitation to complete the USA Hire Competency Based Assessments. You must complete all assessments within 48 hours of receiving the URL to access the USA Hire Competency Based Assessments if you received the link after the close of the announcement. To determine if you need a RA, please review the Procedures for Requesting a RA for Online Assessments here .