Program Assistant

Rockville, Maryland
Sep 15, 2023
Sep 20, 2023
Program Manager
Full Time

This position is being re-advertised to solicit additional applications. Applicants who applied previously need not reapply unless submitting updated and/or missing information.

Administrative Duties:
Tracks controlled correspondence for the office, utilizing correspondence tracking database system and electronic files. Ensures that administrative work and activities are completed timely and accurately. Plans, manages, and directs tasks in support of programs, including: (a) maintaining the office calendars and scheduling appointments; (b) assisting in making arrangements for meetings or conference calls, including location, schedule, agenda, and assembling background materials or correspondences; (c) assisting with arrangements for conferences, travel itineraries and authorizations, procurement requests, transactions, and account record maintenance; (d) maintains confidential records and correspondence and follow Agency records management and disposition schedules.

Customer Service: Provide customer service to internal and external customers and stakeholders, senior management and program staff; and personal contacts related to the agency area offices, clients, and third-party contacts associated with Diversity Management and Equal Employment Opportunity. Receives visitors and screens telephone calls and handles inquiries by determining the nature and directs accordingly.

Program/Staff Support: Plans, manages, and directs administrative work and tasks. Supports performing special projects and program processes, and prepares reports, case files, and documents. Performs a variety of analytical duties and assesses work deadlines and assignments, and develops methods and procedures for technical and priority workload tasks to ensure efficient and effective administrative program management operation.


Conditions of Employment

Must pass pre-employment examination.
Selectee may be subject to a probationary/trial period
ESEP appointees typically serve a two year trial period
U.S. Citizenship is required
Selective Service Registration is required for males born after 12/31/1959
You will need to set up direct deposit so we can pay you.

Successfully pass the E-Verify employment verification check. To learn more about E-Verify, including your rights and responsibilities, visit .

Background Investigation: If you are selected for this vacancy, you must undergo a pre-employment fingerprint check and background investigation. Fingerprint results and background investigation documentation must be cleared prior to hire. After you begin your employment, your continued employment is contingent upon the outcome of a complete background investigation as determined by the sensitivity level of your position. The investigation must find that you are suitable for Federal employment in your position. If you are found not suitable, you will be terminated after you begin work. If you make a false statement in any part of your application, you may not be hired; you may be fired after you begin work; or subject to possible criminal charges. You may be subject to a credit check as a part of the background investigation process.


To qualify for this position, your resume must state sufficient experience and/or education, to perform the duties of the specific position for which you are applying.

Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; social). You will receive credit for all qualifying experience, including volunteer and part time experience. You must clearly identify the duties and responsibilities in each position held and the total number of hours per week.


In addition to the Basic Requirements, you must also meet the Minimum Qualifications stated below.

Your resume must demonstrate at least one (1) year of specialized experience equivalent to at least the next lower grade level in the Federal service obtained in either the private or public sector performing the following type of work and/or tasks: Serving as a lead in an office environment handling multiple responsibilities, deadline and commitments. Applying routine and non-routine administrative support activities utilizing policies, procedures, regulations and guidelines. Monitor and track budget expenditures for office supply and services acquisition and management action items.

Time In Grade
Federal employees in the competitive service are also subject to the Time-In-Grade Requirements: Merit Promotion (status) candidates must have completed one year of service at the next lower grade level. Time-In-Grade provisions do not apply under the Excepted Service Examining Plan (ESEP).

You must meet all qualification requirements within 30 days of the closing date of the announcement.


There are no education requirements.

Additional information

This position is eligible for workplace flexibilities which may include remote work or telework options, and/or flexible work scheduling. These flexibilities may be requested in accordance with the HHS Workplace Flexibilities policy. .

Additional selection(s) of candidates may be possible within 240 days from the date the certificate of eligibles was issued for this announcement.

Federal Employees earn annual leave at a rate (4, 6 or 8 hours per pay period) which is based on the number of years they have served as a Federal employee. IHS may offer newly-appointed Federal employees credit for their directly related previous non-federal experience or active duty uniformed military service. This credited service can be used in determining the rate at which they earn annual leave.

This position has promotion potential to the GS-08 grade level. Promotion to the next grade level is at management's discretion and is based on your demonstrated ability to perform the higher level duties, the continuing need for the higher level duties, and "Regulatory/Administrative" approval. Promotion to the next higher grade level is not guaranteed and no promise of promotion is implied.

Similar jobs