Community Engagement Specialist

Summary

This position serves as a Community Engagement Specialist in the Federal Aviation Administration (FAA) Great Lakes Region, Office of Policy, International Affairs & Environment (APL), National Engagement and Regional Administration (ARA).

Duties

H Band Duties:

Assists with tracking, monitoring and maintaining records of community engagement activities relating to airport noise sensitive issues. Works with staff to ensure internal timely reporting of community engagement activities and ensures schedules are updated to reflect critical time sensitive meetings or deadlines. Documents outreach meetings and related engagement by providing minutes, capturing follow up activities, and assisting with coordinating a final approved product for proper record keeping and dissemination to Lines of Business (LOB).

Supports the community engagement activities of the Regional Administrator's (RA) office and Service Center Community Engagement Officers (CEO). Provides support in developing and reviewing Community Engagement documents (i.e., briefing papers, presentations, etc.). Provides logistical and planning support for public meetings and other engagement activities. Consults with the Service Center and Headquarters, to provide support and coordination in developing community involvement plans and individual procedure changes in airspace of the Region.

Reviews responses to noise complaints to ensure consistency and responsiveness. Serves as a point of data collection and assists the coordinator for FAA public noise complaints/issues at the Regional level. Provides support and assistance to the CEO with maintaining and developing the public website for the RA's office on aircraft noise related issues.

I Band Duties

Works with staff to ensure internal timely reporting of community engagement activities and ensures schedules are updated to reflect critical time sensitive meetings or deadlines. Responsibilities may include documenting outreach meetings and related engagement by providing minutes, capturing follow up activities, and coordinates a final approved product for proper record keeping and dissemination to the LOB. Supports the community engagement activities of the RA's Office and Service Center CEOs. Develops and reviews Community Engagement documents. (i.e., briefing papers, presentations, outreach plans, websites, letters, press statements, etc.). Provides logistical and planning support for public meetings and other engagement activities. In coordination and consultation with the Service Center and Headquarters, develops community involvement plans and individual procedure changes in airspace of the Region.

Tracks, monitors, and maintains records of community engagement activities relating to airport noise sensitive issues. Provides oversight of public noise complaints/issues at the Regional level. Reviews responses to noise complaints to ensure consistency and responsiveness. Serves as support along with contract support as a point of data collection and coordinator for FAA public noise complaints/issues at the Regional level and reports. Reviews responses to noise complaints to ensure consistency and responsiveness. Coordinates within ARA to ensure consistency on FAA noise complaint processes and to identify and recommend opportunities to improve agency-wide noise complaint processes. Assists the CEO to maintain and develop the public website for the RA's office on community engagement and aircraft noise related issues.

Develops and recommends approaches to address current and anticipated problems and issues. Works with management and/or more experienced professionals to solve problems.

Work is reviewed rarely, typically through status reports and at project completion, to ensure policy compliance and alignment with the requirements of projects and/or other work activities.

Requirements

Conditions of Employment

• US Citizenship is required.
• Selective Service Registration is required for males born after 12/31/1959.
• Must submit an SF50 (See Required Documents)
• Successful completion of a security investigation will be required.
• Interviews will be conducted IAW FAA Policy

Qualifications

H Band Qualifications:

To qualify for this position at the FV-H, you must demonstrate in your application that you possess at least one year of specialized experience equivalent to FV-G, (FG/GS-10-11) level.

Specialized experience is experience performing a variety of technical administrative work including developing and documenting technical and non-technical correspondence and reports; researching technical data; reviewing and analyzing complex information; tracking and reporting in support of outreach objectives.

I Band Qualifications

To qualify for this position at the FV-I, you must demonstrate in your application that you possess at least one year of specialized experience equivalent to FV-H, FG/GS-10/11/12 level.

Specialized experience is experience leading or organizing aspects of community engagement, community concerns, or outreach activities or serving as a project historian that includes tracking, reporting, and project management and/or documentation. Experience in communicating information tailored to the needs and knowledge of various audiences.

Qualifications must be met by the closing date of this vacancy announcement.

Education

Education cannot be substituted for experience at the FV- H or FV-I band level.

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Make sure your resume includes detailed information to support your qualifications and answers to the job questionnaire.

Additional information

We may use this vacancy to fill other similar vacant positions.
Position may be subject to a background investigation.
A one-year probationary period may be required.

The person selected for this position may be required to file a financial disclosure statement within 30 days of entry on duty. FAA policy limits certain outside employment and financial investments in aviation-related companies. www.faa.gov/jobs/working_here/financial_disclosure_requirements

The U.S. Department of Transportation strives to ensure that equity, transparency, accountability, collaboration, and communication permeate all that we do for the betterment of the Department, the traveling public, and our nation. As such, DOT values a highly diverse workforce of persons who promote a culture of belonging by respecting the personal dignity and worth of each individual and fostering a positive environment where all feel safe and welcome. If these commitments coincide with your personal ideals and professional aspirations, please consider joining the DOT family.

The position(s) may be filled at the FV-H, or FV-I pay band.

Identification of promotion in the vacancy announcement does not constitute a commitment or an obligation on the part of management to promote the employee selected at some future date. Promotion will depend upon the selectee meeting training, qualification requirements, and recommendation by the supervisor.

As a part of the Federal-Wide Hiring Reform Initiative (streamlining the hiring process), the FAA is committed to eliminating the use of the Knowledge, Skills and Ability (KSA) narratives from the initial application in the hiring process for all announcements. Therefore, as an applicant for this announcement, you are NOT required to provide a narrative response in the text box listed below each KSA.

Eligible applicants meeting the minimum qualification requirements and selective factor(s), if applicable, may be further evaluated on the Knowledge, Skills and Abilities (KSA) listed in the announcement. Based on this evaluation, applicants will be placed in one of the following categories: score order, category grouping, or alphabetical and referred to the selecting official for consideration.

Security Requirements: Moderate Risk (5): This position requires completion & favorable adjudication of a Tier 2 (T2) background investigation prior to appointment, unless a waiver is obtained and approved.

This position is also open to U.S. Citizens, Persons with Disabilities, and Veterans eligible for 30% or more Disabled under vacancy AGL-ARA-23-0005-86405.

This is not a bargaining unit position.

Links to Important Information: Locality Pay , COLA

Benefits

A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.

Review our benefits

Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.

How You Will Be Evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

IMPORTANT: Applicants may be rated on the extent and quality of experience, education, and training relevant to the duties of the position(s). All answers provided in the on-line process must be substantiated. Ensure that your application package/resume supports your responses.

Benefits

A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.

Review our benefits

Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.

Required Documents

As a new or existing federal employee, you and your family may have access to a range of benefits. Your benefits depend on the type of position you have - whether you're a permanent, part-time, temporary or an intermittent employee. You may be eligible for the following benefits, however, check with your agency to make sure you're eligible under their policies.

Applicants must apply on-line in order to receive consideration. Hard copy applications will not be accepted.

Only supplemental documentation (i.e., SF-50s, performance appraisals) can be uploaded into your online application and must be received by the closing date of the announcement.

Applicants claiming eligibility for the Expanded Veterans Hiring Opportunity (EVHO), MUST submit a DD Form 214 reflecting character of service to verify eligibility by the closing date of the announcement as requested by the Human Resource Office. Eligibility for EVHO will be considered based on applicable documentation submitted by the closing date.

If you are a current or former Federal employee (including a current FAA employee), you MUST provide a copy of your SF-50 (Notification of Personnel Action) containing information in Blocks 15, 17, 18, 19, 22, and 24 so it can be used to verify your position title, series, grade, tenure, and organization of record by the closing date of the announcement. You may fax your SF-50 or upload it into the on-line application. If faxing the SF-50, please ensure you include the vacancy announcement number on the faxed copy.

If you are a current Federal employee and need a current copy of your SF-50, please contact your personnel office. If you are an FAA employee, you can access and print your SF-50 from the eOPF system https://eopf.opm.gov/dot/. If you are a former Federal employee, you can obtain a copy of your SF-50 by writing the National Personnel Records Center Annex, 1411 Boulder Boulevard, Valmeyer, IL 62295. Additional information is available from this link: http://www.archives.gov/st-louis/civilian-personnel/.

Expanded Veterans Hiring Opportunity (EVHO) are those veterans who are honorably discharged from the Armed Forces after completing at least three (3) years of continuous active service. Applicants claiming eligibility for EVHO, MUST submit a DD Form 214 reflecting character of service to verify eligibility by the closing date of the announcement as requested by the Human Resource Office. Eligibility for EVHO will be considered based on applicable documentation submitted by the closing date.

Forms:

• SF-15 : Application for 10-Point Veteran Preference

If you are relying on your education to meet qualification requirements:

Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.

Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.

How to Apply

You must apply online to receive consideration. Your application must be submitted by 11:59 PM Eastern Time on the Close Date for it to be accepted. If you are applying for positions associated with FAA registers, your application must be submitted at the time a referral list is created in order to receive consideration for positions associated with a register.

IN DESCRIBING YOUR WORK EXPERIENCE AND/OR EDUCATION, PLEASE BE CLEAR AND SPECIFIC REGARDING YOUR EXPERIENCE OR EDUCATION.

We strongly encourage applicants to utilize the USAJOBS resume builder in the creation of resumes.

Please ensure EACH work history includes ALL of the following information:

• Job Title (include series and grade if Federal Job)
• Duties (be specific in describing your duties)
• Employer's name and address
• Supervisor name and phone number
• Start and end dates including month and year (e.g. June 2007 to April 2008)
• Full-time or part-time status (include hours worked per week)
• Salary

Determining length of General or Specialized Experience is dependent on the above information and failure to provide ALL of this information may result in a finding of ineligible.

You may upload completed documents to your USAJOBS Account. This will provide you the opportunity to utilize the uploaded information again when applying for future vacancies. Please see this guide, Document Upload Guide, for more information on uploading and re-using the documents in your applications.

Agency contact information

Lissette Castillo

Phone

1 (847) 294-7725

Fax

1 (847) 294-7858

Email

lissette.castillo@faa.gov

Address

Federal Aviation Administration
AGL Regional HR Services Branch
2300 E. Devon Ave., Room 250
AHF-N310
Des Plaines, IL 60018
US

Next steps

Once we receive your complete application, the Human Resources Office will conduct an evaluation of your qualifications. Eligible and qualified candidates will be referred to the hiring manager for consideration. You will be contacted directly if selected for an interview.

For instructions on how to check the status of your application, please go to: USAJOBS Help Guide.

Important - If you make any changes to your application, you must resubmit it. If you make changes to your application and do not resubmit it, your changes will not be considered part of your application package, and only your previously submitted application will be evaluated.

All qualified applicants will be considered regardless of political affiliation, race, color, religion, national origin, gender, sexual orientation, marital status, age, disability, or other non-merit factors. DOT provides reasonable accommodations to applicants with disabilities. If you need a reasonable accommodation for any part of the application and hiring process, please notify the agency contact listed in the Agency Contact Information section of this announcement or the hiring manager. An employee with a disability must notify the decision-maker of the accommodation request. Job applicants and employees are required to follow up oral requests in writing. Decisions on granting reasonable accommodation will be made on a case-by-case basis. Additional information on reasonable accommodations procedures or on EEO Programs is available on Office of Civil Rights (ACR) or by contacting the local FAA Civil Rights Office.