Technology Risk Management (TRM) Tech Advisor, Senior Manager

Capital One
New York, New York, United States
Sep 14, 2023
Sep 27, 2023
Full Time
NYC 299 Park Avenue (22957), United States of America, New York, New York

Technology Risk Management (TRM) Tech Advisor, Senior Manager

Capital One is one of the fastest growing organizations in the world today. The growth of the business is being accelerated by leveraging innovative and emerging technologies. We are serious about technology, we dream big, and we execute: Capital One moved our entire enterprise to the public cloud over the course of five years, fully exiting our data centers. Just as we prioritize driving innovation through technology, we equally prioritize cybersecurity and managing technology risk. Technology Risk Management (TRM) is a small organization that packs a big punch. The roughly ninety professionals in TRM are trusted expert advisers who shape decisions, challenge activities to ensure they meet our standards, and generally oversee technology and information security risk across the business and the central technology organization. TRM is a second line organization, which means it is independent and reports up through the Chief Risk Officer.

TRM plays a critical role in ensuring that the company's risk-taking entities are aware of the risks inherent in their activities and decisions, the impact of their actions on the company at an enterprise level, and opportunities to reduce, mitigate or avoid the risks altogether. Associates within TRM are highly-skilled information security, cybersecurity, site reliability engineering, technology, and risk management professionals who have a wealth of experience and a demonstrated ability to provide value added recommendations and deliver high-impact results in their areas of expertise.

This position - Technology Risk Management (TRM) Tech Advisor, Senior Manager- will play a high impact role in enhancing the organization's cybersecurity and technology risk posture by leading the identification and assessment of potential risks, engaging in challenge activities, and leading strategic advisory and oversight work in both project-based and mission critical activities. This includes identifying potential cybersecurity and technology risks associated with new and evolving business processes, assessing potential impacts to those processes, and engaging with other leaders to counsel them on the risk treatment options based on Line of Business and enterprise risk appetite. In addition to coordinating risk assessment activities, this role will be expected to identify opportunities to make reporting more actionable and introduce more forward-looking measures of risk. There will be frequent opportunities to represent TRM's Line of Business risk view in many different risk forums and committees.

The strong candidate will be a seasoned risk professional with strong knowledge of technology/cyber risk, industry, and regulatory trends who can think strategically, be intellectually curious, is comfortable working in undefined problem spaces, and has a proven track record of positively influencing stakeholders at all levels of the organization. A preferred candidate will also have practical experience assessing or building controls for AWS, GCP, Azure or other cloud services.

As a member of a growing organization that is working on a fast-paced new initiative, you will have the opportunity to operate with both autonomy and empowerment from senior leadership to drive work forward. The demands and high-visibility nature of this position require an expert with a proven ability to work independently in a fast-paced environment and who can begin contributing immediately.

Desired Outcomes:
  • Demonstrate strong judgment to balance being both a trusted advisor to the business and driving effective challenge
  • Leverage business and tech/cyber domain expertise to raise the level of challenge activities to a strategic focus
  • Constructively debate issues and connect the dots across various assessments (examples include assessments of new initiatives, scenario analysis, challenge of proposed mitigation plans and risk acceptances, etc.)
  • Identify opportunities to influence risk-taking strategies and ensure that aggregate risk is understood
  • Encourage your business partners to balance trade-offs between risk and returns in order to achieve business objectives
  • Introduce forward-looking risk measures that are relevant to the Lines of Business
  • Influence peers and executives across your partner portfolio to take accountability for complex (and sometimes sensitive) technology and cyber risks
  • Partner with first and second line peers to succinctly frame and report on technology and cybersecurity risks relative to risk appetite
  • Enhance the business' understanding of regulatory/compliance requirements and the implications to individual initiatives and the broader firm
  • Provide robust risk management oversight in supporting various internal audits, regulatory exams and corporate development transactions
  • Mentor more junior members of the team
  • Stay current on emerging cyber threats and potential implications to the firm

A successful candidate will have:
  • Superb communication skills that include active listening and executive presentation skills
  • Excellent influencing and persuasion skills
  • Proven critical analytical, including and the ability to express a point of view supported by data (with both technical and non-technical audiences)
  • Comfort raising concerns early and knows when to escalate, including the ability to raise issues and facilitate constructive problem-solving at all levels of the organization
  • Passion and expertise in technology and cybersecurity domains, with an ability to be confident, respectful, and articulate when registering dissenting or unpopular opinions
  • Ability to collaborate effectively with colleagues, stakeholders, and leaders across multiple organizations to get consensus, socialize strategy, and achieve objectives
  • Ability to to quickly put structure in place to manage multiple parallel initiatives while maintaining superior results
  • Self motivation and personal resilience including the ability to stay optimistic and keep people focused during crises or times of change

Basic Qualifications:
  • Bachelor's degree or military experience
  • At least 6 years of experience managing, consulting, auditing, or working in the fields of information security, technology, or risk management
  • At least 5 years of experience developing, evaluating, or implementing cybersecurity, technology or risk assessment activities
  • Professional security or risk management certifications; Certified Information Systems Security Professional (CISSP), Certified Information Security Manager (CISM), Certified Information Systems Auditor (CISA), Certified Risk & Information Systems Control (CRISC), or Open FAIR Certified

Preferred Qualifications:
  • Master's Degree
  • Experience in a second-line or oversight role at a financial institution or regulatory agency
  • Knowledge of supervisory expectations expressed in the FFIEC IT Handbook, Federal Reserve Supervisory Letters, Office of the Comptroller of the Currency Bulletins, and/or Federal Deposit Insurance Corporation Financial Institution Letters
  • Knowledge of data protection and privacy regulation (i.e. General Data Protection Regulation)
  • 4+ years of experience with Merger and Acquisition Risk Management in an enterprise/global company
  • 2+ years of experience with assessing or building controls for AWS, GCP, Azure or other cloud services

At this time, Capital One will not sponsor a new applicant for employment authorization for this position.

The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.

New York City (Hybrid On-Site): $195,200 - $222,800 for Sr. Manager, Cyber Risk & Analysis

Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter.

This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.

Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website . Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.

No agencies please. Capital One is an Equal Opportunity Employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to sex, race, color, age, national origin, religion, physical and mental disability, genetic information, marital status, sexual orientation, gender identity/assignment, citizenship, pregnancy or maternity, protected veteran status, or any other status prohibited by applicable national, federal, state or local law. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.

If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

For technical support or questions about Capital One's recruiting process, please send an email to

Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.

Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).